I called down twice to receive housekeeping-related services (was missing a robe and slippers and the hairdryer broke), and on both accounts, though the staff on the phone was nice, it took 1hr+ and several calls to get sorted. FYI, if you're not at this hotel for a Rogers Centre game: this hotel might not be a great choice; there is security checking your bags every time you enter the hotel (which is tedious for guests) and Ubers are not able to pick you up or drop you off at the hotel when a game is on. Plus, it's louder.

The room (inc. bathroom) was very spacious, had a comfortable bed. The breakfast buffet is excellent (definitely opt into the breakfast) w/ a view of the stadium. When the weather is nice, this is a great location to walk anywhere in the city. Close to Union Station, where you can transit to the airport. Starbucks in the hotel lobby.

Stayed in April 2024

Comfortable beds. Great location for attending ball games.

Stayed in April 2024

Uncomfortable beds, charged for complimentary water after I checked out, not sound proof. Smiling staff but cold treatment.

Location, great room service and menu.

Stayed in April 2024

They did not have enough storage to unpack suitcases

Very close to everything. Very nice rooms. Comfortable beds. Housekeeping was awesome

Stayed in April 2024

Some rooms are pretty far from the elevator, didn’t bother us.

Great location, could easily walk to all the places we wanted to see, easy walk to subway and buses, plenty of food nearby. Starbucks and restaurant in the hotel. Staff were great, upgraded our room just because there was a better one available.

Stayed in April 2024

Nothing stood out that I disliked

It was clean. Attached to Roger’s Center. Convenient location. Easy to get to Scotiabank arena and union station (even when it’s pouring haha). Bed was comfortable

Stayed in April 2024

perhaps more toiletries but not significantly important

I specially like the location of the hotel. It is so convenient to get to many sights and to the Union Station. The room is big and spacious and clean. Big desk and space for all our travel items and trinkets. Housekeeping staff and front desk staff are courteous and professional. The breakfast selections were quite basic for the cost. Although our room included breakfast.

Stayed in April 2024

Room too warm even with air conditioning Running on 16 degree, Never below 22 (estimated).

Service Personal at reception desk, concierge Service and especially for breakfast in the Restaurant was outstanding!

Stayed in April 2024

Walking through the lobby/restaurant to the pool.

Front desk (Trevor) was very pleasant and extremely helpful. We had requested early checkin to get to the theatre by 1.30 which was accommodated - with thanks. Nice pool and hot tub. Easy walk from the train station.

Stayed in March 2024

It had an amazing breakfast, great location, and I was I love with our room. I have never stayed in a hotel in Toronto so I’m very glad this was my first one. I was looking for a hotel in the downtown district so I could walk everywhere and this was exactly what I needed. Check in took me like 1 minute which made getting there even better. Worth every dollar. p.s. the bed was so comfy.

Stayed in February 2024

Bathtub was peeling. Room needed an update

Clean, great pool and hot tub, friendly service

Stayed in March 2024

Wifi was a bit spotty and slow at times. Would have normally been fine but was there for work and had to occasionally take calls from my hotel room which was sometimes difficult.

Everything was great. Rooms were nice, clean, good facilities and location. Loved the convenience of the Starbucks in the lobby. Easy to walk places from location.

Stayed in March 2024

Was in the heart of downtown Toronto.

Stayed in February 2024

So kindly stuff Mr alex is so friendly in breakfast

Stayed in January 2024

Overall, this place looks like it needs a good scrub down.

Stayed in February 2024

Staff was amazing Felt very safe

Stayed in February 2024

Our room overlooked Rogers Stadium, which at 1st was super cool, but not so much when it came to sleeping. The stadium lights do not turn off, or dim one little bit. Even with black curtains, the light coming through the edges of the window curtains made it very hard to sleep.

Location was awesome, staff were incredibly friendly and helpful, and the room was clean and very spacious. Even though the view made it tough to sleep, it would be amazing to stay here for a game.

Stayed in February 2024

Clean and spacious room.

Stayed in February 2024

Would have preferred a room on the inside/the baseball field side, as the train tracks outside my window were rather loud in the morning. Breakfast buffet was average.

Comfortable bed, spacious room, great shower/bathroom.

Stayed in February 2024

Nothing to be honest. Everything was okay to our standard

I like the fact that the room was neat, clean and comfortable. The staffs, room service are on top of their games. I will definitely be coming back and I will recommend it to anyone that wants to get away for days. It’s money worth spending.

Stayed in February 2024

There was a yellow stain in the carpet

Good location great amenities

Stayed in February 2024

There was no where to buy snacks at the hotel, we also had a very expensive room and breakfast wasn't included which was kind of annoying.

The location was perfect walking distance to everything we wanted

Stayed in February 2024

coffee maker wasn't very good. Couldn't get just hot water without coffee grounds so had to go to Starbuck's for hot water

Marriot is known for its comfortable beds and exceptional linens/bedding.

Stayed in February 2024

Location

Stayed in February 2024