919 Douglas Street, V8W 2C2 Victoria, Canada
#35 of 44 hotels in Victoria
Guests' ChoiceBased on 1853 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Barbara
United KingdomFound a bunch of black hair on bedding on sofa bed!
The location was perfect Room very nice!
Stayed in May 2024
Reviewed: April 27, 2024
Sydney
Canadabed could be more comfortable
Ecellent downtown location
Stayed in March 2024
Reviewed: April 27, 2024
Kristine
United States of AmericaHotel is in a perfect location for exploring downtown Victoria. Everything is within walking distance.
Stayed in April 2024
Reviewed: April 27, 2024
Frank
United States of AmericaCheep bath towels.
Central location
Stayed in April 2024
Reviewed: April 26, 2024
Neil
AustraliaN/A
Only there for night but experience was good
Stayed in April 2024
Reviewed: April 24, 2024
Jeff
CanadaClean and comfortable family room. Walkable location.
Stayed in April 2024
Reviewed: April 23, 2024
Mara
CanadaMy daughter and I stay at the Strathcona every year when we visit Victoria during spring break. The staff is always amazing, and you just can`t beat the location. This year we stayed in one of the newly renovated rooms and it was so lovely! We will keep returning!
Stayed in March 2024
Reviewed: April 22, 2024
Kathryn
United States of AmericaOur beautiful room on the 3rd floor faced the front of the building & the main street. The street noise was quite loud, the emergency vehicle sirens were extremely loud. The Friday night crowd walking on the street were very loud with their boisterous yelling. When I mentioned this to the clerk on check-out, I was pleasantly surprised with their kind offer to discount two nights of the parking fee.
The location is outstanding! The associated businesses (restaurant/bar/liquor store) were wonderful as well. We appreciated & used the provided coupons. Our room was beautiful, clean & well-appointed. The staff were kind, helpful & genuinely wonderful. The parking facility was excellent, easy to reach & use. The ability to load/unload right in front of the hotel made the parking plan work perfectly.
Stayed in April 2024
Reviewed: April 22, 2024
Helene
PanamaWorst coffee and restaurant was not open at 8 am. We had to buy coffee from 7-11.
Great location, nice bar/restaurant.
Stayed in April 2024
Reviewed: April 19, 2024
Nicole
CanadaGreat location, able to walk everywhere.
Stayed in April 2024
Reviewed: April 18, 2024
Reed
CanadaAlthough great location, because it’s on the Main Street it was extremely noisy in the early mornings with delivery trucks and such. The suite was modern and nice but the bed was very hard, uncomfortable
The location was great for walking distance to all the restaurants, pubs, shopping etc
Stayed in February 2024
Reviewed: April 13, 2024
Xiaodong
Czech RepublicLocation is good and very clean.
Stayed in April 2024
Reviewed: April 11, 2024
Yauhen
CanadaThey tried to gave me a smaller room then I paid for. Need to be careful with them.
Central location.
Stayed in April 2024
Reviewed: April 8, 2024
Joseph
IrelandAs above. Great location, clean and comfortable. The staff were very friendly and helpful. However it was noisy.
The room was spacious, clean and the beds were very comfortable. There was work being carried out on rooms near us so it was noisy during the day. It was noisy during the night also with bins being emptied and making an awful racket.
Stayed in April 2024
Reviewed: April 6, 2024
Esmaeil
CanadaThe sofa bed was awful
Location, cleanliness
Stayed in April 2024
Reviewed: April 4, 2024
Renee
AustraliaConstruction going on in rooms around me which started early. Didn’t realise until after I booked but wasn’t massive issue. Kids running up and down hallway at night was a bit annoying but not hotel’s fault.
Central location was great. Clean spacious room.
Stayed in March 2024
Reviewed: April 2, 2024
Msnicole
CanadaVery small bath towels Late night downtown noise (but only for a short period)
Great location for access to transit, walking to water, walking downtown Connected to two pubs and a liquor store Nice, updated room Great view
Stayed in April 2024
Reviewed: April 1, 2024
Teresa
CanadaI like the location was in walking distance to all our activities.
Stayed in March 2024
Reviewed: March 29, 2024
Sharma
CanadaGreat Location! Super clean
Stayed in March 2024
Reviewed: March 28, 2024
Jetinder
CanadaNo family friendly restaurant or pool.
Location and Price are perfect.
Stayed in March 2024
Reviewed: March 25, 2024
Olha
CanadaOur stay at the hotel was fantastic. The location was convenient, the staff was friendly and the rooms were spacious with great views. Overall, we would recommend this hotel to anyone visiting Victoria.
Stayed in March 2024
Reviewed: March 24, 2024
Donald
CanadaNo pool or hot tub 😅
Location, character of building, comfortable bed, friendly staff
Stayed in March 2024
Reviewed: March 23, 2024
Glenna
CanadaExcellent location.
Stayed in March 2024
Reviewed: March 22, 2024
Mavis
United KingdomN/a
Great central location. Helpful staff. Comfortable.
Stayed in March 2024
Toulouse, France
Westport, Ireland
Savannah, USA
Lake Luzerne, USA
Padang, Indonesia
Ulcinj, Montenegro
Carnac, France
Prague, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content