Professional Staff

Stayed in April 2024

The pullout couch.

The views from the room And the location.

Stayed in March 2024

We were disappointed that the restaurant was not open for breakfast.

It was a nice clean room with a nice view.

Stayed in March 2024

Our deck could have been swept off. With no snow it was nice to take my coffee outside onto the deck so yes it should be swept off.

Love the outdoor hot tub! The grounds were lovely and our views were stunning.

Stayed in December 2023

The room was very spacious, and the view was beautiful. Will definitely return!

Stayed in December 2023

Could have offered an upgraded room as there was clearly no one staying there.

Location

Stayed in December 2023

The check in time was 5pm and the check out time was 10 AM

Lovely hotel and location. Our stay was short so did not use spa, pools etc. But we went for a wonderful walk through a nut farm and neighborhood with beautiful houses to admire! The lake was beautiful. Wish we had had a longer stay planned here! Room was comfortable and clean. Good coffee. Close to restaurants, starbucks and some stores. Only complaint is can't check in til 5pm and have to be out by 10 am. Most hotels 3 or 4 pm check in, and 11 am check out.

Stayed in October 2023

The only thing I didn't like was this booking.com scam because I got an invoice for a certain amount confirming the final price all fees included but then Hotel charged me 100 CAD more and booking said it's a hotel stay fee, but I didn't go directly through the hotel, booking confirmed different price than the hotel charged me. Very disappointing, it didn't happen before

We loved everything about this resort, a really amazing place for families

Stayed in August 2023

great location on west side of Okanagan lake. comfortable rooms. great staff. nice facilities.

Stayed in June 2023

As of June first they will be adding Resort Fees of $20 per day.

Great views and location to lake, very spacious one bedroom unit. Loved the deck and views of the lake and mountains. Beautiful resort, staff were very helpful and prompt when called. Location was great for visiting West Kelowna wineries. Nice restaurant abd bar at the property.

Stayed in June 2023

The restaurant menu doesn't have many options.

The hotel rooms are great, super clean and very well equiped, great service and the lake view is beutiful.

Stayed in May 2023

The couch was very uncomfortable and not enjoyable to sit on. Although we didn't spend much time in the room, when we did there wasn't a nice comfortable place to sit and relax inside so we spent much of the time on the deck.

Great location with an excellent view of the water. The place was clean and well appointed. I could see it being very busy and noisier in the summer months. But it was quiet in the Spring.

Stayed in May 2023

Because of winter season, most of the activities were closed

Staffs are amazing

Stayed in April 2023

All was amazing, super clean, comfortable, the kitchen is perfectly equipped, the staff is absolutely friendly!

Stayed in November 2022

Only the fact that we couldn’t stay longer. It was a stop off point between Banff and Vancouver.

Large rooms with everything you need. A home away from home. We were able to cook our own dinner for the first time in a week and wash our clothes. Great view from the balcony.

Stayed in October 2022

There was no breakfast, room was dated, chair seat was at table worn out underneath which was uncomfortable. Room was freezing upon entry. Area from elevator to room was articctemperatures-freezing and wood trims were significantly run down damaged and chipped. There were only liberal tv news stations. 10am checkout too early and 5pm checkin too late. No umbrella with table on deck. No pool bar.

Location and lake view was beautiful. Heating worked well. Service was good.

Stayed in September 2022

noise transfer through the wall; could hear early morning music from the restaurant; restaurant patio sounded like people were in our suite; could hear noise from suite above. Suggestions: more places to hang towels in bathroom; more dishes so not having to run dishwasher daily or twice daily; dish rack and drain tray for hand washing dishes; oven mitts in suite Vs available from front desk; coasters and placements to protect table and side tables; blanket; adequate coffee supplies for length of stay vs having to refresh.

space, accommodation layout

Stayed in July 2022

Rooms are dated

Great location, restaurant was good and staff across the hotel were friendly

Stayed in June 2022

was not happy to arrive and find the restaurant was not open on a Tuesday nite or open for breakfast the next morning we did not anticipate this so brought no food and had to get back in the car to drive somewhere to eat!

liked the room and the nice balcony

Stayed in May 2022

I wish the beach on the property was dog friendly.

Perfect location. Close to trails, the beach. Great restaurant.

Stayed in February 2022

Having restrictions due to COVID which is totally out of your control.

Comfort, location and cheerful staff in a tought time with the Pandemic.

Stayed in January 2022

Friendly accomodating staff. Room was very comfy and well fitted for our stay. When you arrive you can see you are staying at a quality resort hotel by the overall care of the exterior and grounds. My pet was treated as well as we were and I appreciate that because he is my family. You have EV chargers which were a huge plus since I have converted to a fully electric vehicle. Very nice location as it was very serene while still being central enough to Peachland and Kelowna of which I had to visit both during my stay.

Stayed in September 2021

Landscaping equipment was noisy in the morning. Consider electric motors. Restaurant quality was average and service not well organized.

Setting

Stayed in July 2021

Main pool was shut down (Wasn't down when I booked.) For the amount of money we paid and the pools and poolside being The whole reason we booked this place, it was quite disappointing:(The waterslide small pool was so full of children that you couldn't even go In during the day. We got like 15 minutes in before closing. Mentioned the disappointment twice with a "ya its too bad" a discount would have been nice.

View from our balcony with the fireworks show over the lake was spectacular. Made our trip quite special.

Stayed in July 2023