The swimming pool was super cold and the hot tub jets didn’t work so it was like sitting in a bath with strangers(awkward!)

Loved the jetted tub in the king suite (but it was noisy) and the location near the water was great!

Stayed in March 2024

Great location to see the city

Stayed in April 2024

- mattress was terrible. Too soft, sinking in the middle. - the bathroom / shower is so small. High chance a bigger person couldn’t even close the door - the air vent in the bathrooms is so LOUD - There is no pressure in the shower - No soundproofing of the door. We could hear each person walking by / closing their door - Hotel situated just on the main road. So road noise to be expected. - No privacy curtains. So either you are in the dark or outsiders can see you undressing - The black-out curtains are too far from the window. So it is not blacking out anything. - TV was old - the finish of the room is frankly subpar (like joints of the shower, trims etc ) - the parking is to add to the hotel room price. Which is okay but increase the overall cost when comparing with similar hotels

- Location. 1 block away from hundreds of restaurants, bars, coffees. - Parking on site - good cleaning services daily - towels were soft - staff is nice - the room is spacious

Stayed in April 2024

The main pool was very cold.

The location was great, our room was very clean and the staff were friendly.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

It was loud. You could really hear the other rooms and hallway so you had to be respectively extra quiet. (Unlike the room above us on friday) There was no continental breakfast, but I wasn't expecting it.

The location is great! It has an indoor pool open late enough. Easy access to rooms. Older building, with some kelowna history pictures, and well kept.

Stayed in March 2024

some specs on the curtain near the bed. Renovations could have been finished more cleanly; ie the the mouldings should be over the slat board, and properly mitered.

Location was great. Staff was friendly. Many things within walking distance. Food at the restaurant was also superb. Everything smelled very clean.

Stayed in March 2024

Very dated rooms, items under bed from previous guests, floors are worn right through in spots, mold on grout around shower

Location is great, lovely restaurant, great staff

Stayed in January 2024

Kids running around all hours of the night, and we were able to hear them

Location

Stayed in February 2024

The shower pressure was very minimal and didn't ever get very hot. Our floor was also full of partiers and we were woken up multiple times through the night, but this had nothing to do with the hotel itself.

We liked the location right by the waterfront of Kelowna - and the decor made the hotel feel different from other hotels in the area! The beds were comfortable, the room was spacious and the road wasn't as loud as we thought it might be when we first arrived. It was nice to have parking on site and a friendly front desk host.

Stayed in February 2024

The pool was not opened and was not informed. We cancelled another booking because this place had a pool.

Location is great.

Stayed in January 2024

No bathtub as posted in pictures. Shower was just warm, and no freezer in the fridge. Swimming pool not working.

Location was great

Stayed in January 2024

There was an old pizza box left in our room. Cleaners forgot to take it. No biggie. There are several old matrresses that have been left out on the main floor patio. This was visible from our room and the gym. This really looks bad and should be disposed of asap.

No breakfast included. Location is great and the size of the room and decore are awesome! The front desk staff that night was fanatastic

Stayed in January 2024

Older needs more updating hot water boiler needs updated.

Location.The Restaurant in the hotel was an awesome surprise really enjoyed dinner and a breakfast.

Stayed in January 2024

Pool and hot tub were closed and this was not listed on the booking. Staff made excuses that we were informed ahead of time. This was not a true statement. We booked this location with our friends for the pool and hot tub so we were disappointed the pool and hot tub was scheduled to open after our stay.

Stayed in January 2024

Bathroom floor sticky. Shower head was not adjustable for water pressure and no shower door, just half glass wall. Would prefer sliding glass door for warmth. Didn't know there was $15 per night parking fee. However, the attendant waved the fee when I complained.

Comfortable bed, didn't hear any noise from people next door. Nice restaurant for breakfast.

Stayed in January 2024

There are no sound barrier, enough to soundproof from other rooms and/or elements. Didn't like when the fan is turned on from the HVAC, dirty debris is being blown and/or the debris can enter from the overhead exhaust. The parking space is not enough during the time when I was staying to accommodate all patrons

The location was right at the corner or the Park and the bridge to the West Kelowna. The staff is super great and is willing to accommodate requests. For an older building, they establishment upgraded certain items to meet the needs of today.

Stayed in January 2024

Very cold pool. Older beds. No info on surrounding restaurants. Takes a very long time for the water in the shower to turn warm. Hot tub jets barely have any strength.

Great location and restaurant. Nice room having the sink outside the bathroom. Great price.

Stayed in January 2024

We would have liked to have a small dinette table and 2 chairs in the room. It was awkward to eat or play cards.

The restaurant was very good. The location was excellent. The staff was awesome. The room was nice and quiet.

Stayed in December 2023

Bed was too firm and some noise from being on the corner of the main road can be loud throughout the night, but unavoidable

Great location and price for time of year. Staff very helpful and easy to get to the beach, waterfront and restaurants. Lots of work space in the room to setup an office while travelling for business

Stayed in November 2023

Ambiance and food

Stayed in October 2023

Bed was hard and springy and the heat was in a terrible location.

Room was absolutely beautiful. Way bigger then expected.

Stayed in October 2023

It's right at the corner of Abbott St and Harvey Ave; the busiest intersection of Kelowna (imo). Even though the city is quiet at night to get a good sleep, once the morning rush hour begins, you'll hear it; so 'sleeping-in' is a challenge. Which is why they include a set of ear plugs in the room. And the sliding doors to the balcony are well insulated for sound as well.

I choose this hotel for being close to Prospera Place where TOOL was having a concert. It was a 15min walk, half that time to any pub or eatery along the way. It's a very convenient hotel to stay in for events like that. The room itself is great. Well kept. Beds were the right softness to my liking.

Stayed in October 2023

The bed was the flimsiest, ricketty bed I have ever seen in a hotel. As a plus size traveller I was having difficulty sleeping due to the worry it would collapse.

Great location, clean nice room

Stayed in October 2023