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Reviews of Vancouver Backpacker House

7020 Gray Avenue, V5J 1B9 Burnaby, Canada

#10 of 10 hotels in Burnaby

Guests' Choice

Review Score

Based on 126 hostel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.5

  • Facilities

    6.6

  • Staff

    7.0

  • Value for money

    6.8

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: April 4, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room with Two Single Beds and Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I noticed some electrical work that had been done that doesn't meet code at this location. 1. Exposed nmd lumex in the bedroom that should be incased in Armored jacket or pipe. Noticed other stuff but I was there for leasure not work.

    Clean beds, clean place, quiet location away from all the scrubs.

    Stayed in March 2024

  • Reviewed: January 2, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had to buy the towels

    My son was able to socialize with other guests.

    Stayed in January 2024

  • Reviewed: November 17, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 5 nights

    7020 Gray avenue, Old facilities looks like haunted house from outside, bed & linen need immediate upgradation. Area from road to entrance need proper lighting.

    Not too crowded. Carol on chat was prompt & supportive.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night

    The host's treatment regarding the payment method. They didn't want me to pay through the booking portal. If they don't want payments with credit cards, then they should allow me to cancel with a full refund and not keep me cornered and be forced to stay at their place.

    No breakfast. The location was okay.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    They required deposit,,, i didnt expect them

    Stayed in September 2023

  • Reviewed: September 29, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    The cleanliness

    Convenient location

    Stayed in September 2023

  • Reviewed: September 26, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The assigned room was dirty when the light was turned on, the floor and the wall were dirty with stains and a lot of dust for a long time, it was a matter of continuing to move the bed to see garbage from many types there. It was almost 12:00 am and with the laughter of people drinking beer you couldn't sleep the next day at 6 am and the people were making a lot of noise holding doors etc... it's not really for resting :(

    the surroundings very safe and nice

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Satisfactory but expensive
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 5 nights

    The serenity of the environment was superb

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Bare-bones (as expected from the price), but honest and clean.
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The self-service lockbox was physically hard to open — it took me several minutes of trying (even with the correct PIN) before I was able to get it to open.

    Host was responsive and friendly (via text message), room was clean, great price, good location.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Easy and cheap
    • Leisure trip
    • Solo traveler
    • Bed in 3-Bed Mixed Dormitory Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The restroom was not too clean, who I shared the night the first day was smelling So is not the property sometimes is the persons that smells, over all it was clean

    Location, very close to the Metro train

    Stayed in September 2023

  • Reviewed: September 16, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Prices wide!!I

    Peace y quiet

    Stayed in September 2023

  • Reviewed: September 16, 2023

    7.0
    Good if you want to save money
    • Leisure trip
    • Solo traveler
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are the only place who is not clean. So the floor is not clean. I was the first person arriving in the dormitory and the floor was dirty.

    It’s cheap compare to the hostel around Vancouver. There is many restroom and bathroom. It’s functional. Good for the price

    Stayed in September 2023

  • Reviewed: August 12, 2023

    7.0
    affordable for a good location near metrotown.
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 4 nights

    check-in was not easy. a bit of a logistical nightmare given you can't reserve and pay for booking on booking.com. checking and payment is done through whatsapp with the owner upon arrival (if she's sleeping, you're out of luck), and they changed the lock code on me while I was asleep and I didn't check my phone and got locked out at night.

    this is the most affordable place given the location. and they have cleaners to tidy up the place almost every day.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Good
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good

    Stayed in July 2023

  • Reviewed: July 31, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Twin Room with Two Single Beds and Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit dusty and the booking process was untraditionel. It seems like a scam BUT the place does exist and is fine to the price.

    Location was good, easy to get to the city, Wal-Mart close by and a good breakfast spot, recommended by the host

    Stayed in July 2023

  • Reviewed: July 23, 2023

    5.0
    It did what it needed to do.
    • Leisure trip
    • Family with young children
    • Twin Room with Two Single Beds and Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    For a backpacking trip, it was O.K.

    We did our own meal prep from groceries we had purchased.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    7.0
    Quiet, convenient and cheap: hostels for the win!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The whole house is a bit run-down and needs some maintenance. There is no staff on-site so all the interactions were by text. Confirming the booking and paying in advance required a number of extra steps that took longer than I expected.

    We really enjoyed that the location was so convenient to the Metrotown transit station, but was on a very quiet residential street. The other guests were also quiet and pleasant to interact with. Price was very reasonable.

    Stayed in May 2023

  • Reviewed: March 21, 2023

    5.0
    What I had imagined was not met to the expectations practically. Although the stay was comfortable.
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    First of all, it was mentioned as a hotel accommodation but it was more of a hostel living experience. The calls to owner was not received and had to communicate in whatsapp (responses were very quick though which helped my stay).

    The area of the location.

    Stayed in March 2023

  • Reviewed: March 7, 2023

    5.0
    A cheap place to sleep.
    • Leisure trip
    • Group
    • Twin Room with Two Single Beds and Shared Bathroom
    • Stayed 4 nights

    The smell of the 25 pairs of shoes on the rack at the door.

    It was conveniently located to the place I needed to attend. The staff were accommodating.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    6.0
    Not for the faint hearted but great for economy if that's what you're into!
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Kitchen is pretty bad and needs a few new things to make it useful. The oven/cooktop was terrible but we made it work for us. Only one shower/bathroom on our level. Lots of rules!

    This has to be the cheapest place a backpacking family in Vancouver could stay. We had flight issues so needed something fast. Comms on WhatsApp were quick. 5 of us were jammed in a medium sized room with toilet attached. Good for hardened backpackers like us...don't expect much!

    Stayed in January 2023

  • Reviewed: October 17, 2022

    5.0
    Not fancy but adequate for a very short stay.
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There were no places nearby to purchase food (no stores or restaurants).

    My teen son and I only stayed in the room overnight after an evening sporting event. It was basic and met our needs.

    Stayed in September 2022

  • Reviewed: October 3, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night

    He declined payment after they sent a message about payment options, plus100 $ deposit and a payment fee 6% which is not mentioned on the booking website also he communicates only by SMS, not a phone call. the room is too small. The check-in is after 4 pm before that time he charges extra.

    Stayed in October 2022

  • Reviewed: April 26, 2024

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well i cant say much. Even though i was told of the mixed dormitory, i had a culture shock with reality.. I was the only female amongs men. In a mixed 5 bed dormitory room. I didn't like that., It made me uncomfortable. I was expecting to see at least one female in my room. I was afraid to close my eyes.

    No comment

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 5-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to metrostation

    Stayed in April 2024

Showing 1 - 25

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