7020 Gray Avenue, V5J 1B9 Burnaby, Canada
#10 of 10 hotels in Burnaby
Guests' ChoiceBased on 126 hostel reviews
6.0Cleanliness
6.7
Comfort
6.8
Location
7.5
Facilities
6.6
Staff
7.0
Value for money
6.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2024
Colin
CanadaI noticed some electrical work that had been done that doesn't meet code at this location. 1. Exposed nmd lumex in the bedroom that should be incased in Armored jacket or pipe. Noticed other stuff but I was there for leasure not work.
Clean beds, clean place, quiet location away from all the scrubs.
Stayed in March 2024
Reviewed: January 2, 2024
Chloe
United States of AmericaWe had to buy the towels
My son was able to socialize with other guests.
Stayed in January 2024
Reviewed: November 17, 2023
Anandadeep
India7020 Gray avenue, Old facilities looks like haunted house from outside, bed & linen need immediate upgradation. Area from road to entrance need proper lighting.
Not too crowded. Carol on chat was prompt & supportive.
Stayed in November 2023
Reviewed: October 29, 2023
Andres
United States of AmericaThe host's treatment regarding the payment method. They didn't want me to pay through the booking portal. If they don't want payments with credit cards, then they should allow me to cancel with a full refund and not keep me cornered and be forced to stay at their place.
No breakfast. The location was okay.
Stayed in October 2023
Reviewed: September 30, 2023
한
CanadaThey required deposit,,, i didnt expect them
Stayed in September 2023
Reviewed: September 29, 2023
Woon
MalaysiaThe cleanliness
Convenient location
Stayed in September 2023
Reviewed: September 26, 2023
Claudio
CanadaThe assigned room was dirty when the light was turned on, the floor and the wall were dirty with stains and a lot of dust for a long time, it was a matter of continuing to move the bed to see garbage from many types there. It was almost 12:00 am and with the laughter of people drinking beer you couldn't sleep the next day at 6 am and the people were making a lot of noise holding doors etc... it's not really for resting :(
the surroundings very safe and nice
Stayed in September 2023
Reviewed: September 26, 2023
Goodluck
NigeriaThe serenity of the environment was superb
Stayed in September 2023
Reviewed: September 25, 2023
Brook
CanadaThe self-service lockbox was physically hard to open — it took me several minutes of trying (even with the correct PIN) before I was able to get it to open.
Host was responsive and friendly (via text message), room was clean, great price, good location.
Stayed in September 2023
Reviewed: September 25, 2023
Kilbride
United States of AmericaThe restroom was not too clean, who I shared the night the first day was smelling So is not the property sometimes is the persons that smells, over all it was clean
Location, very close to the Metro train
Stayed in September 2023
Reviewed: September 16, 2023
Herrera
CanadaPrices wide!!I
Peace y quiet
Stayed in September 2023
Reviewed: September 16, 2023
Chloé
FranceThe rooms are the only place who is not clean. So the floor is not clean. I was the first person arriving in the dormitory and the floor was dirty.
It’s cheap compare to the hostel around Vancouver. There is many restroom and bathroom. It’s functional. Good for the price
Stayed in September 2023
Reviewed: August 12, 2023
Leong
Canadacheck-in was not easy. a bit of a logistical nightmare given you can't reserve and pay for booking on booking.com. checking and payment is done through whatsapp with the owner upon arrival (if she's sleeping, you're out of luck), and they changed the lock code on me while I was asleep and I didn't check my phone and got locked out at night.
this is the most affordable place given the location. and they have cleaners to tidy up the place almost every day.
Stayed in August 2023
Reviewed: August 10, 2023
Vemy
CanadaNothing
Good
Stayed in July 2023
Reviewed: July 31, 2023
Signe
DenmarkThe room was a bit dusty and the booking process was untraditionel. It seems like a scam BUT the place does exist and is fine to the price.
Location was good, easy to get to the city, Wal-Mart close by and a good breakfast spot, recommended by the host
Stayed in July 2023
Reviewed: July 23, 2023
Dogpatch
CanadaFor a backpacking trip, it was O.K.
We did our own meal prep from groceries we had purchased.
Stayed in June 2023
Reviewed: May 30, 2023
Reina
CanadaThe whole house is a bit run-down and needs some maintenance. There is no staff on-site so all the interactions were by text. Confirming the booking and paying in advance required a number of extra steps that took longer than I expected.
We really enjoyed that the location was so convenient to the Metrotown transit station, but was on a very quiet residential street. The other guests were also quiet and pleasant to interact with. Price was very reasonable.
Stayed in May 2023
Reviewed: March 21, 2023
Naveen
CanadaFirst of all, it was mentioned as a hotel accommodation but it was more of a hostel living experience. The calls to owner was not received and had to communicate in whatsapp (responses were very quick though which helped my stay).
The area of the location.
Stayed in March 2023
Reviewed: March 7, 2023
Austin
CanadaThe smell of the 25 pairs of shoes on the rack at the door.
It was conveniently located to the place I needed to attend. The staff were accommodating.
Stayed in February 2023
Reviewed: February 26, 2023
Josh
United States of AmericaKitchen is pretty bad and needs a few new things to make it useful. The oven/cooktop was terrible but we made it work for us. Only one shower/bathroom on our level. Lots of rules!
This has to be the cheapest place a backpacking family in Vancouver could stay. We had flight issues so needed something fast. Comms on WhatsApp were quick. 5 of us were jammed in a medium sized room with toilet attached. Good for hardened backpackers like us...don't expect much!
Stayed in January 2023
Reviewed: October 17, 2022
Kara
United States of AmericaThere were no places nearby to purchase food (no stores or restaurants).
My teen son and I only stayed in the room overnight after an evening sporting event. It was basic and met our needs.
Stayed in September 2022
Reviewed: October 3, 2022
Niaz
IraqHe declined payment after they sent a message about payment options, plus100 $ deposit and a payment fee 6% which is not mentioned on the booking website also he communicates only by SMS, not a phone call. the room is too small. The check-in is after 4 pm before that time he charges extra.
Stayed in October 2022
Reviewed: April 26, 2024
Mabel
GhanaWell i cant say much. Even though i was told of the mixed dormitory, i had a culture shock with reality.. I was the only female amongs men. In a mixed 5 bed dormitory room. I didn't like that., It made me uncomfortable. I was expecting to see at least one female in my room. I was afraid to close my eyes.
No comment
Stayed in April 2024
Reviewed: April 20, 2024
Kulbir
CanadaClose to metrostation
Stayed in April 2024
Ann Arbor, USA
Cozumel, Mexico
Sobetsu, Japan
Vela Luka, Croatia
Ražanac, Croatia
Gallipoli, Italy
Kuching, Malaysia
San José, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content