Nothing to dislike.

Very characterful, both in the rooms and public areas. The dining experience was superb in both the main restaurant and bar areas. The location, right on the river, close to the Gatineau trails and walking distance of Wakefield is perfect if you like to get out and about.

Stayed in December 2023

I didn't like the spotty Wifi. It was also unexpected to find that there was no netflix available and that guest would have to use their own sign in. I would also highly recommend doing a reno to the outdoor spa area. I think with the Nordic in your area being as busy as it is people are looking for an opportunity to do the same cold plunge and hot therapy in quieter setting. It would not take very much to install a cold plunge tub and possibly a steam sauna with an indoor rest area. You'd have a very high demand. I know I'd come back regularly if those things were available. I was disappointed that they weren't and was half hoping there would have been at least a cold plunge.

The room was great. The food was amazing. The bed was supper comfortable. I really liked that I got a robe at no extra cost and the nespresso machine was really a nice touch.

Stayed in February 2024

The nature surrounding the hotel is absolutely stunning. It was a real getaway from the city.

Stayed in January 2024

The bathrooms doors offer very little privacy, which we didn’t like very much. The curtains aren’t really black out curtains so the light comes through in the morning. We were in the Eco river part which isn’t actually part of the main hotel, made it a bit harder to use the hot tub near the waterfall, there is another one close by but I would stay in the main hotel next time. The restaurant was overpriced for the quality of the meal, we went to La Muse and did the 3 course table d’hôte, I would go elsewhere in town, none of the courses were exceptional for the price.

The staff were wonderful from reception to the dinner service. The room was comfortable for the most part, we really liked the bed and the pillows.

Stayed in November 2023

Our room unfortunately didn't have a view of the river/waterfall, which would have been nice. Wifi could be better as well.

The room was nice with comfortable beds. I liked that the hotub and pool were close by and open until 11pm. The outside spa area is also super cute at nighttime, and there are many things to do around the hotel since it was in such a great area.

Stayed in August 2023

The breakfast at Muse was rather expensive.

The room was magnificent. Huge and so easy to run everything. A beautiful view from the large windows.

Stayed in July 2023

The pool had alot of dead insects and did not have towels until we told the reception. Regular cleaning and keeping up would be more appreciated

Perfect location, serene getaway. Great pool and hiking trail, beautiful little village

Stayed in July 2023

A little too expensive.

Beautiful location and views. The gardens were lovely and the grounds spectacular.

Stayed in July 2023

Air conditioner was very noisy during the night. Wake up each time when conditioner start working

Very nice location.

Stayed in July 2023

All good.

Fabulous location next to roaring falls. the sound of running water is so relaxing. Great spa and we sat of the terrace for a romantic and delicious dinner.

Stayed in May 2023

slow service in dinning room

view

Stayed in January 2023

We booked a table for 4 people (2 couples) at the Muse restaurant. Although there were a lot of free tables on the terrace, we were refused to be seated there because of the restaurant policy. It should be only a single couple to get a table on the terrace. While placing the hotel booking, I warned them that my husband is in a wheel chair. When we arrived, it appeared the room that was assigned to us was at the very end of the hallway on the top floor. Way far from the elevator. Makes me wonder what could have happened in the event of a fire?

Large high ceiling rooms, comfortable beds, very clean.

Stayed in January 2023

The Muse restaurant was wonderful, but only if you’re not a vegetarian. The meal is 3 or 5 courses and it’s fairly pricey. The vegetarian offerings were fine but nowhere near being worth the price. There should be a little more flexibility in the menu.

We were with friends and stayed 3 nights. The room was lovely, the bed was oh so comfortable and the view was superb, overlooking the river and snow covered hills. The 2 sided fireplace in the bar was a great place to spend an afternoon.

Stayed in December 2022

nothing to complain about, really.

exceptionally beautifull

Stayed in December 2022

Excessively noisy furnace(?) that woke us up a number of times during the night.

Nice location and setting. Friendly staff. Clean room.

Stayed in December 2022

nothing

location and setting

Stayed in September 2022

check in is too late to enjoy all the facilities

chipmunks right there, everything was clean and gorgeous it was like being tucked away in nature

Stayed in August 2022

Parking was difficult, we arrived and the small lot was full. We had to park down the road near a park trail and carry our bags, while we managed it would be very difficult for those with mobility issues. Reserved hotel parking (as the lot is also for the restaurant and some use it for the trail access) would be nice.

The atmosphere and history of the building. The grounds were naturally beautiful.

Stayed in July 2022

Air conditioning not working got it fixed then too loud to sleep

Stayed in July 2022

Many of the amenities, including the pool, were closed or being renovated leaving only a single hot tub for both the hotel guests and spa guests. On such a hot day it wasn't really a useful amenity, especially considering the cost. I expect it will improve once the renovations are complete.

The staff were all really courteous, personable and kind. Dinner at Muse was outstanding and again the service was top notch. The area is beautiful and the sound of the water is very relaxing.

Stayed in May 2022

Beautiful setting by the falls that is well maintained.

Stayed in July 2022

The breakfeast was amazing and the view was beautifull. The smell of the flower was nice with the camp fire

Stayed in June 2022

Prices for meals were expensive, especially for breakfast

Nice facility, pleasant surroundings, nice to have a hot tub onsite

Stayed in May 2022

I had booked based off our stay last time which had access to the pool and hot tub , but I was sad to see that pool was not open . The hot tub near the water fall was also closed which made us wait longer to enjoy the one open hot tub :(

Stayed in May 2022