Havnegade 37, 1058 Copenhagen, Denmark
#36 of 127 hotels in Copenhagen
Guests' ChoiceBased on 746 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.4
Value for money
7.9
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Sally
United KingdomNothing
The staff were so helpful and gave us the best restaurant tips! Brilliant location and super comfy! Would definitely stay again
Stayed in April 2024
Reviewed: April 16, 2024
Tracy
United KingdomLiked everything about it! Possibly a bit overpriced for a small room but Copenhagen is expensive!
Excellent location. Staff couldn’t be more helpful. Had a few issues with extra room keys and shower not working but they were all dealt with immediately. Very good breakfast.
Stayed in April 2024
Reviewed: April 7, 2024
Joanne
United KingdomRoom was quite hot
Great breakfast, great location. Staff very helpful
Stayed in April 2024
Reviewed: April 4, 2024
Mariia
GermanyBathroom was old and needed refurbishing. Drain is poorly regulated. In general, shower system is inconvenient, and the shower is not isolated well enough - half of the floor would be flooded after each shower.
Location was great, stuff friendly (even helped us with finding a running route), room was clean and bed was comfortable.
Stayed in March 2024
Reviewed: March 28, 2024
Virginia
United States of AmericaRoom was very small
Lobby bar was comfortable and a great meeting spot for our group
Stayed in March 2024
Reviewed: March 12, 2024
Aleksandr
FinlandThe facilities are a bit dated: there were visible cracks in the sink's surface.
The location is excellent, and the hotel is cosy. The staff was friendly and assisted us with all our requests.
Stayed in March 2024
Reviewed: March 11, 2024
Bradley
United States of AmericaPillows and bed could’ve been a little comfier but that’s honestly not significant
Breakfast was amazing. Staff was very nice! And the facilities and room were spotlessly clean!!
Stayed in March 2024
Reviewed: March 6, 2024
Joel
United KingdomThe window of my room faced the street which meant that I had to keep it closed the whole time I was in the room, it also meant that streetlights were bleeding into my room at night which made it slightly more difficult to sleep.
The staff were very friendly and the lobby was a very nice place to be. The location is good and the breakfast buffet is of a good standard. The room was comfortable and kept to a good standard.
Stayed in March 2024
Reviewed: March 5, 2024
András
HungaryThe room with a courtyard view is not so beautiful, but should not matter as you anyway do sightseeing outside, and ideally just have a good sleep in there.
The location of the hotel is extra-ordinary, facing the main canal. Staff is absolutely friendly. The room was just enough for 2 people, and the beds are very comfortable. They offered a great breakfast as well as have a beer tap the have drink at the end of the day. Absolutely central location, great starting point to explore the city of Copenhagen.
Stayed in March 2024
Reviewed: January 26, 2024
Neil
New ZealandRoom was small. No restaurant in hotel (but lots nearby if you turn left out the door.
Good location on the waterfront and close to the old city / mermaid etc. Breakfast was very good
Stayed in January 2024
Reviewed: January 24, 2024
Deric
United States of AmericaOnly complaint is lack of USB charging in the room. Courtyard view was also not exactly beautiful, so upgrade to river view if it matters to you.
Great location and clean Danish style. Room was smallish (as expected), but perfect for my solo needs. It was clean and decorated very cozily. Breakfast buffet was really fantastic. Staff was very genial.
Stayed in December 2023
Reviewed: January 22, 2024
Joanne
AustraliaFriendly staff. Beds very comfortable. Great breakfast.
Stayed in January 2024
Reviewed: January 7, 2024
Michael
AustraliaNothing really - the venue met our needs well.
Very well located, good sized room, comfortable and clean, a nice lounge/bar setting in the lobby. Very helpful staff in securing a dinner reservation.
Stayed in January 2024
Reviewed: January 5, 2024
Roger
United KingdomRooms small
Fantastic breakfast and friendly helpful staff
Stayed in January 2024
Reviewed: January 2, 2024
Anne
FinlandFirst room's bathroom smelled really bad and fortunately the hotel was able to offer us better room.
Very good location.
Stayed in December 2023
Reviewed: January 2, 2024
Jane
AustraliaThe staff were amazing. Spent NYE here in the cosy bar playing board games and watched fireworks out the front. Great location on canal and close to Nyhavn. Awesome breakfast. Great value
Stayed in January 2024
Reviewed: December 30, 2023
Lynzi
United KingdomThere wasn't anything I disliked personally. However, my son found his pillow uncomfortable.
Good location Family contacted rooms great. Rooms nice and warm. Lots of hot water. Staff are helpful and friendly. We gave a score of 8 out of 10 for our stay. We couldn't give a score higher as we didn't have breakfast, use bar or any other facilities on offer. Therefore, I am unable to comment.
Stayed in December 2023
Reviewed: December 25, 2023
Andrew
New ZealandShower in bath very big step and would not be good for elderly etc.
Location is excellent. Nice and quiet. Staff very friendly. Small rooms, comfy bed and lovely warm heated bathroom.
Stayed in December 2023
Reviewed: December 19, 2023
Slawomir
Poland1. Room on the 1st floor has window to the hotel's courtyard / next building. So rather dark and close to the other building's windows. But to be fair - this was a standard single room so no surprise. 2. It was clean overall but there were some streaks on the bathtub glass. 3. Pillows to high but this is just me nitpicking. 4. Poor coffee.
1. Great location. Close to the most important landmarks. Nice promenade surroundings. 2. Good breakfast. Proper variety of food also including tasty examples of Danish cousine. Ginger homemade shot was a nice touch. 3. Proper mattress. 4. Nice staff.
Stayed in December 2023
Reviewed: December 12, 2023
Inga
IcelandLocation very good. Breakfast very good-excellent. Room sufficient!
Stayed in December 2023
Reviewed: December 11, 2023
Mark
United KingdomRooms very small
Location is Excellent Staff were Excellent
Stayed in December 2023
Reviewed: December 7, 2023
John
United KingdomNothing
Very homely
Stayed in December 2023
Reviewed: December 7, 2023
Pétur
IcelandThe wifi connection in my room was very poor
Location great, room clean, very quiet during the night.
Stayed in December 2023
Reviewed: December 4, 2023
Ruth
CanadaRooms a bit small
Great location and staff
Stayed in September 2023
Columbia, USA
Modlniczka, Poland
Volgograd, Russia
Crollon, France
Kala Nera, Greece
Durham, UK
Čižići, Croatia
Yakima, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content