The view is amazing

Stayed in April 2023

the hotel needs renovation

Stayed in April 2023

some of the staff members were trainees and their supervisors were not following up on the quality issues they were falling into during their training. also I had a confirmation message on booking that I can do a late check out but they apologized for not being able to keep their commitment. so I had to leave early and stay in one of the malls until my ride came. in the end, this is not a big deal compared to the positive things I experienced however, this would be great if they take them into consideration.

location good value for money staff were friendly and kind breakfast is extremely nice

Stayed in April 2023

Decor is a bit dated

Exceptional setting, peaceful and picturesque

Stayed in February 2023

The view is gorgeous! The hotel is located on an island in the middle of the Nile. They transport you to the hotel via ferry. The trip is quick and the boat makes rounds every 15 minutes.

Stayed in March 2023

Food was really basic - and quite a surprising bad quality: we had to stick with salads and bread/fried pizza Hotel is stuck in the 90's with facilities and garden landscapes

Charming location: on a private island - we stayed literally with the Nile at our feet for 3 days in Aswan:) It gets quiet and lovely, shielded from the loud and crazy Aswan center life - the hotel has 2 terraces to enjoy both sunrises and sunsets on the Nile/desert 24/7 food/drinks availability, great shopping at the resort, great travel agency supporting us with the trip to Abu Simbel and airport transfers - friendly staff

Stayed in April 2023

the staff could have done better to help us with certain amenities. though they had the cash to break large bills into smaller ones so we could tip staff, they told us over and over again, that they did not have the cash, even though they did, bot going to disclose how i going out, but they did. everything we asked for on their menus was no longer available, yet we found out later that they had it in stock all the time. i drank vodka without any juice because they were out of it, but the very next morning there was more than plenty of the juices i asked for for breakfast. the smile left some of their faces the minute we asked for a basic request. it made us want to leave the property i sooner than later. their tour guide they referred me to for a ride to Philae temple tried to make me believe that the temple did not open during ramadan until 8am, it opened at 7am, plus he tried yo make me believe his math on currency conversion was correct when it was not. needless to say, i paid way more than I should have for a simple ride to the temple. there were other things that kind of annoyed me, trying to get a cup of coffee was such a hassle that i finally stopped asking. alcohol service was a joke. they had all kinds of choices on the menu but they were out of all of them except the egyptian brands and even then were charging $10 USd per shot and only pouring a third of a shot. bring your own amenities if you plan to stay here and eat out in town for a better experience. but again, my main priorities were met comfortable bed good shower clean facilities so worth the price over all.

the island was beautiful and tranquil. the boat rides were enjoyable to and from property. the bed was comfortable, the shower was good. those are my main priorities!!! the breakfast was good, served it purpose.

Stayed in April 2023

Nothing.

I was a little shocked to learn our hotel was on an actual island. I loved the little boat ride to get there. The hotel was exceptional. Clean. Great breakfast. Nicer than I would have imagined especially for the price. I wish we stayed longer and I would definitely recommend it to anyone going to Aswan.

Stayed in March 2023

mosquitos !! property is full of mosquitos. which doesnot permit enjoying the special location

Stayed in March 2023

The staff could guide the guests going to breakfast to a good table for them as sometimes big tables are occupied by 1 or 2 people, while families or bigger groups are left with only the smaller tables.

The staff were very friendly and the view of the River Nile was exceptional. One thing that we liked during our stay were the orange trees that can be found everywhere around the hotel.

Stayed in February 2023

lots of items in room either broken or in poor condition. no plug in sink, air conditioning not working, bed broke patio door broke but maintainance man did visit and try and mend items straight away. steep hill up to hotel door although there is a tut tut car which is just for show!

comfy bed. liked the motorboat trip every time you leave the hotel to go main Aswan.

Stayed in March 2023

Wi-Fi reception only available in the lobby and very weak.

the ferry ride every day and being peaceful on the island.

Stayed in March 2023

Nice room with lovely view over the Nile. Beautiful setting in huge gardens. Nice pools although not heated and very cold in februari. Still nice though. The boat to and from the town runs all the time and gives a little extra, very beautiful route and only 10 minutes.

Stayed in February 2023

No WiFi in rooms (being put in now)

Island location. No traffic. Spacious.

Stayed in March 2023

I needed peace. On the other side of river was wedding...music, praying...too loud like it would be in my room... Unfortunately they could't change room into peacefull one... So, escape from very alive Aswan was not succesfull at all...

Location.

Stayed in March 2023

WiFi only available in reception then a bit hit and miss,one day none at all. Bungalow room lovely with a great view and peaceful but a long way from reception, steep stone steps and a ten minute walk to breakfast! Balcony and outdoor furniture very dusty and grubby chairs with tatty cushions.

Breakfast good, beautiful surroundings and garden. Pools good but unheated. Large room. Peaceful surroundings Helpful staff

Stayed in February 2023

The bathroom in our room was outdated and in need of renovation.

Pyramisa is on an island and this makes the location enchanting to take the boat they provide to go back and forth to get to land. The hotel itself is beautiful and the reception area is especially nice. The breakfast buffet was large and clean with something for everyone. Our balcony overlooking the Nile was lovely.

Stayed in February 2023

Wifi didn’t work in the room.

Location is impecable. Helpful staffs. Decent buffet. Nice pool and boat rides.

Stayed in February 2023

Hotel is a bit shabby.

Breakfast very good. Large variety.

Stayed in February 2023

the whole hotel needs renovation and it will be very competitive to other hotels including Old cataract

location

Stayed in January 2023

Just remember that you have to take a boat to get to the property we arrived to Aswan airport 11:30 pm and we arrived to a place on the Nile river 12:30 am we were surprised that we have to take a boat to get to the hotel the boat came in 10 min it was good ride late night the area is very safe

Stayed in January 2023

it wasn’t clean

location

Stayed in February 2023

Not very professional. The gym is poor and actually only one sign in the whole hotel.

Location

Stayed in February 2023

Font desk is inefficient, arrogant and not helpful at all. It was the same 2019 . We got a room were the door lock was brocken, the second room had bathroom with lot of dysfunction Thanks to the FRONT OFFICE MANAGER Mr. MOUNIR who arrange the get us a nice and functional room !! Take care, some rooms are renovated and nice, especially on the west side (garden view) and some not and in a very bad shape.

Very nice and quiet location on Island No cars because you need to access by NIL boat passing the famous Elephantine two time a day minimum. Very nice Terrasse for breakfast with view to west side and second Nil arm. But you need to fetch the breakfast stuff inside the main indoor breakfast room.

Stayed in February 2023

Poor Wi-Fi connection. We couldn't get good Wi-Fi connection around the hotel or at the room besides the lobby.

Stayed in February 2023