15 Cours Gambetta - Espace Forbin, 13100 Aix-en-Provence, France
#228 of 302 vacation rentals in Aix-en-Provence
Guests' ChoiceBased on 368 hotel reviews
6.9Cleanliness
6.9
Comfort
7.0
Location
8.8
Facilities
6.6
Staff
8.2
Value for money
6.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2022
Elien
Francehigh price for very medium quality shower in bath not super clean only surface clean
great location , close to city Center. quiet,calm
Stayed in May 2022
Reviewed: May 6, 2022
Paul
AustraliaThe rooms are a bit small.
The location and convenient parking are big pluses for this property.
Stayed in May 2022
Reviewed: May 2, 2022
Romina
ItalyIt wasn't clean as the times before, there were some cobweb and furnitures are a bit outdated. Overall the whole structure needs a refreshing.
It' wasn't our first time there. Staff is very cordial and efficient, parking is convenient and reachable by lift underneath. Position also is very good, close to the city center. Overall everything was fine.
Stayed in April 2022
Reviewed: April 26, 2022
Richards
FranceEverything needs modernising. The heater/air conditioning system was blocked on super hot so I had it either on or off. You can hear everything that happens in the corridor/other rooms
Location is excellent and the staff welcoming.
Stayed in April 2022
Reviewed: April 23, 2022
Michele
United States of Americavery tired and dirty entry way
convenience to town
Stayed in April 2022
Reviewed: April 18, 2022
Andreas
NorwayToilet very small. Unclear at first how to get into the garage.
Stayed in April 2022
Reviewed: April 16, 2022
Sabrina
Germanya bit noisy from the room next to mine
location, breakfast
Stayed in April 2022
Reviewed: April 1, 2022
Abigail
United States of AmericaThe room we were given had some tiling problems in the bathroom that need to be fixed, but they didn’t interfere with our stay in any way.
The location was very nice and in a central location in the city. The staff was very kind and helpful in answering our questions. The room was very spacious and had a lot of useful amenities for the price.
Stayed in April 2022
Reviewed: March 7, 2022
Rafael
FranceHard bed. Cigarette smell on the corridor. Finishes in the room broken.
Stayed in March 2022
Reviewed: March 6, 2022
Cherie
United States of AmericaThe room was actually a tiny apartment with numerous interior doors, so it was a bit difficult to move around. Still, that could be good for privacy if traveling with people who are not family. The lights in the bathroom went out and I had to shower in the dark.
Good location near the old town with the restaurants, shops, and market. Comfortable accommodation with a kitchenette. The property is dog-friendly. Pharmacy right next door was convenient.
Stayed in January 2022
Reviewed: January 24, 2022
Richard
SwitzerlandHard to find reception. On calling them in english they hang up the phone! I speak also some french but it was not possible to act. Parking have to be paid seperately and girl on reception first told us that no parking space left, but finally we get it after insisting and extra payment...
Location nearby old town.
Stayed in December 2021
Reviewed: January 13, 2022
Valentina
Spaina little bit old
it was confortable to stay for one nght
Stayed in January 2022
Reviewed: January 7, 2022
Mahmoud
FranceIt was cold in th bed room , The wall is broken in the bed room. There isn't much electricity brise.
The staff is friendly ☺️, The place is clean.
Stayed in January 2022
Reviewed: January 5, 2022
Laura
SpainWith a little more customer care I would have rate it a 10. Light in the kitchen was not working, they charged us twice for the city tax and they did not inform us about the parking so we payed another parking close by.
Pet friendly, great location, super comfy bed and big bathroom.
Stayed in January 2022
Reviewed: November 5, 2021
Andr
BelgiumStaff was not attentive with what we were asking. Does were not closing, so anyone could have access from the street into the hotel and parking
Hotel is close to the pedestrian area. Has parking paid 14 eur/jour
Stayed in November 2021
Reviewed: October 14, 2021
Jane
United States of AmericaVery basic. Very poor lighting. It was like being in a cave.
Breakfast was just okay. Location was great.
Stayed in October 2021
Reviewed: October 11, 2021
Seydanur
United States of AmericaIt was a great stay! Just one thing to be aware of if you need ironing: iron boards were available for borrowing at reception but you would have to carry the board to your room yourself.
Great location near old town, safe neighborhood, utility stores are just a short walk away! Stuff was great and friendly. Breakfast was delicious. I would stay again!
Stayed in October 2021
Reviewed: October 8, 2021
Russell
United States of AmericaParking was advertised, but when we arrived there was no place to park to check in, plus their underground parking was already full. Luckily, we found a spot in the city underground (Carnot), and it worked for 2 days and cost us 37 euros. Also, the air conditioning in the apartment did not work, but wasn’t a problem due to the season.
The location is fabulous and, in general, the room was fine, but a little worn. The staff was very nice after the parking screw-up.
Stayed in October 2021
Reviewed: September 20, 2021
James
United KingdomThe apartment is located very close to the city which ideal for the shops and restaurants. It is possible to park for a short time without charge whilst collecting the car park pass.
Stayed in September 2021
Reviewed: August 14, 2021
Boontrika
United States of AmericaIt’s very nice and clean. The location is perfect !
Stayed in July 2021
Reviewed: August 7, 2021
Richard
FranceMember of staff intruded our room in the morning releasing our dog into the corridors. When we asked the guy what he needed ( in French) he completely ignored me!? I followed him along the hall asking, "where is my dog!?" Still he ignored me. Luckily I heard a scream from another room and I knew it was my dog saying hello to another guest/member of staff Everyday the hallways were blocked by cleaning trolleys. The floor of the room looked clean but our socks were immediately black with dirt. The parking is expensive and often full. AC was very loud when in operation.
Front desk staff were very polite. Location good for walks into town. Good sized apartment (2 rooms). Cannot hear road noise - good windows.
Stayed in August 2021
Reviewed: July 27, 2021
Abi
FranceThe room was very hot, but for one night was fine. Was also very noisy at night from the street below and gardeners started loud work very early in the morning.
Great value, spacious room with a double bed, separate single room, kitchenette, toilet and bathroom. Very comfortable bed. Easy parking nearby, although payable (€20 for 24 hours) and short walking distance to the centre bars and restaurants.
Stayed in June 2021
Reviewed: July 26, 2021
Ronny
NetherlandsThe room needs to be renovated. Furniture is damaged, paint is missing. It just looks a bit worn out.
The breakfast was really good. A lot of food choices. Also perfectly COVID proof organized.
Stayed in July 2021
Reviewed: July 10, 2021
Savvas
GreeceSadly, the hotel it self could clearly use some updates. The building is very old, there were dead bugs on the walls, the equipment/kitchen was not cleaned and the bed was extremely uncomfortable... It is clear that the hotel hasn't had any upgrades or good cleaning service for a long time
The location is excellent, very close to the center! It only takes a couple of minutes to go to the best area of town. Also, the stuff are very friendly and they were happy to answer to every question we had when we arrived.
Stayed in July 2021
Reviewed: June 30, 2021
Anette
United States of AmericaAs above
Courtyard
Stayed in June 2021
Okehampton, UK
Paris, France
Mendoza, Argentina
York, UK
Albufeira, Portugal
Finestrat, Spain
Tangalle, Sri Lanka
Jaisalmer, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content