very dated hotel and poor decor and very uncomfortable beds, rooms rather small ; rather limited breakfast choice

location in Aix was convenient for the main sights

Stayed in September 2022

Good

Stayed in September 2022

Only location was good nothing else

Stayed in September 2022

The team doesn't clean the rooms regularly and when I asked, then I was told you have to pay extra for the cleaning as this is not part of the booking!!! Despite this I clearly told the staff, that is fine I will pay for the cleaning, nothing happened. Breakfast akhas only 2 iteams.

location was perfect

Stayed in September 2022

dirty and shabby

dirty and tired. horrid little hole in a beautiful city

Stayed in September 2022

It’s a simple & good place to stay for a day. The staff (Christoph) is very kind, helpful & informative about the city. Overall its a nice stay for me.

Stayed in September 2022

outdated rooms, no attention paid to the atmosphere of the hotel - very functional hotel

only the location

Stayed in July 2022

location

Stayed in September 2022

I liked being in the main building and was across the entry way last August

Stayed in August 2022

Dirty, bed bugs, wires hanging out. Rude staff. Unhelpful with issues. Complained and they said only management could help via email. Not heard back

Location of hotel

Stayed in August 2022

dirty

Stayed in August 2022

Air conditioning system didn't work. Room was in need of redecorating. Lift was slow. The carpets in the hallways were stained. Generally decrepid.

Location

Stayed in August 2022

Close walk to historical center, comfortable room, garage.

Stayed in August 2022

old; not clean. found a tampon envelope in the room.

close timo the city center

Stayed in August 2022

I’d add maybe a bigger trash can.

central position in Aix, with kitchenette and fridge, very important in those super hot days. everything was essential but good enough for our stay.

Stayed in August 2022

An old apartment. No real reception. The apartment is dated and need refreshment. The bathroom was not so clean and old. Friendly welcome at the reception. On departure not a friendly man.

Good location.

Stayed in July 2022

Upon arrival, it turned out that the booked apartment, to our great surprise, was occupied by other people. We got another room in return, which was small, dirty and did not meet our expectations at all. We had to give up this hotel. A big disappointment and a big problem - we had to quickly find another hotel for the night.

Stayed in July 2022

Temporary parking while unloading and booking in.

Excellent location and good facilities

Stayed in July 2022

the hotel needs complete renovation mold in the bathroom, ac doesnt work, old furniture etc.

location

Stayed in July 2022

poor conditions

Stayed in July 2022

all good but the parking is not easy to find

a walking distance from Cours Mirabeau and hôtel has its own parking

Stayed in June 2022

Very very basic Not very clean

Great location, just a short walk 5 min walk to the centre of to Aix en Provence

Stayed in July 2022

We were really disappointed with our stay and feel the price does not reflect the offering/standard. This does not meet the minimum requirement of three star property. We were looking for somewhere to crash at the end of holiday days in Aix and Marseille, somewhere clean. The rooms are desperately in need of a deep clean and refurb. The room had had a surface clean but most things were grubby and tired. Sockets were hanging loose, panels were falling off, doors were peeling. Apart from the main surfaces everything else had dust or finger prints. Wires were hanging down below the TV. Linen was hit and miss, curtains had small rips. There was one fork and very limited crockery and cutlery, not ideal for an apart-hotel. With a refurb has huge potential.

The reception was bright and clean. The location was great, short walk into Aix.

Stayed in July 2022

Everything about this stay was disappointing. The room is certainly not worth the pricetag. The rooms are poorly constructed (with doors to the bathroom and shower room opening into each-other. Paint was peeling and the beds were uncomfortable. The AC in my unit was also non-functional in the dead heat of summer. When I went to the front desk to see to having it fixed, the staff could barely be bothered. I was told it was too late in the evening for a technician, and someone would be by the next day. Then they handed me two fans to carry up to my room on my own. When I checked in the next day, no technician had come. They could barely be bothered and told me to come back when I checked out for a discount (which amounted to about $36 USD off of a 160/night room). The hotel itself is about a ten-minute walk from the center of Aix, which is not terrible, except that the street it is on is very quiet and fairly dark. The hotel had no lights on to indicate where the hotel was, or for any safety. Additionally, the lights in the hallway were on poor motion sensors and turned on after you were firmly in the room/area, and you had to pay extra to have your room cleaned overnight (which they do not tell you at booking.) Overall, due to the disinterested staff, location, lack of AC, etc, I would NOT recommend this hotel, especially for a solo traveler.

It was easily accessible from the train station. Not *too* far from the center of town.

Stayed in July 2022

- They promised a parking space, but couldnt offer one, since they were fully booked. I came by car myself, and when I arrived late I expected to be able to park. Now I had to find a parking space somewhere in the neighbourhood - When I checked in the room, the room was already taken. People were sleeping there and very annoyed that I disturbed them. I got another room, but this wasan unpleasant start of my stay - Horrible command of English by staff

Perfect location close to city center

Stayed in May 2022