2 Avenue André Bourvil - ZAC du Champ Paveau, 51430 Reims, France
#51 of 53 hotels in Reims
Guests' ChoiceBased on 351 hotel reviews
6.1Cleanliness
6.6
Comfort
6.4
Location
7.4
Facilities
6.0
Staff
7.8
Value for money
7.1
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 24, 2022
Mike
United KingdomPillow is small Soap dispenser broken Has to ask for towels But the staff are helpful and remedied issues. Have stayed previously with no problems
Value for money is hard to beat. Breakfast is also decent and cheap Rooms are functional
Stayed in August 2022
Reviewed: August 8, 2022
Daisy
United Kingdomtoilets in both our rooms stank. didn’t flush properly and meant that the rooms were smelly
cheap one night accommodation. helpful staff on where to eat etc.
Stayed in August 2022
Reviewed: August 4, 2022
Ian
United KingdomUnable to shut bathroom door due to lock engaged. As only there overnight did not notify staff, but should have been picked up prior to booking
Simple and easy to find good location
Stayed in July 2022
Reviewed: July 7, 2022
Radana
Czech Republicno fridge, small window, no garden or park around
Good access, posibility of parking, daylight inside the building, a family room, simple equipment
Stayed in July 2022
Reviewed: July 3, 2022
Pierre
Netherlandswhere there with motorcycles but didn’t feel very safe parking there though. No CCTV on parking lot. fire door not secure and used as a back door entry by smokers: not safe! ‘breakfast’ is actually almost non-existent.
small but clean room
Stayed in May 2022
Reviewed: April 24, 2024
Sondre
NorwayThe rooms smelt terrible. Smelt like sewage in the toilet and it was leading out to the bedroom. It was terrible washing and wet stains all over the walls. The floor was sticky.
Stayed in April 2024
Reviewed: April 24, 2024
Marc
AustraliaPay extra for “buffet breakfast” to find a plate with a handful of stale pieces of bread and a small jar of cereal. The bed and pillows were terrible, the pillow was about as flat as I’ve ever had. And we only got a single towel in the room.
Relatively clean, easy check in and out
Stayed in April 2024
Reviewed: April 21, 2024
Agnese
United KingdomRoom feels like a prison even breakfast was horrible coffee and dry bread
Stayed in April 2024
Reviewed: April 21, 2024
Richard
United KingdomTowels should be included in any hotel in my opinion, regardless of the price of the hotel.
Comfortable and cheap.
Stayed in April 2024
Reviewed: April 18, 2024
Joyce
United Kingdomterrible
Stayed in March 2024
Reviewed: April 16, 2024
Matt
United KingdomI got a lot of junk email and messages which was a scam. I nearly fell for the scam. Personal details need to be stored more securely either by booking.com or the hotel.
Clean and convenient. Nicely decorated. Local Chinese Buffet Restaurant was great!
Stayed in March 2024
Reviewed: April 14, 2024
Simon
FranceBad staff attitude , same person on last 3 visits unhelpful and miscible
Stayed in April 2024
Reviewed: April 14, 2024
Suarez
United KingdomThe toilet smelt like smoke … cigarette
Convenient location
Stayed in April 2024
Reviewed: April 9, 2024
Matthew
United KingdomThe property sent over 10 messages demanding card details and using a dodgy looking domain name that was made to look like booking.com I complained to booking.com who were also useless and even weeks later haven’t replied. The hotel became aggressive, sending messages on booking and WhatsApp demanding card details. I ignored them and still managed to stay at the hotel. It also said NO towels… what hotel doesn’t provide towels. But they were in the room anyway (although one towel for 2 people) The rooms are dodgy, toilets smell and so noisy. The blind only came down half way so we woke at dawn; probably the worst hotel experience ever. It is CHEAP… ideal for all the tradesmen that seem to stay there and near the motorway so good for a pit stop on a long road trip… but I would suggest to pay a little more and stay somewhere nicer.
The price
Stayed in March 2024
Reviewed: April 8, 2024
Geraldine
United KingdomNothing….
Convenient for Suoermarket and Flunch. We stay here every time we travel . Nice to have towels in the room.
Stayed in April 2024
Reviewed: March 30, 2024
Noel
ThailandNo code given prior to arrival. Could not get in /enter. Not just my self but x4 other people , not with me, all had same problem. Beware if arriving late, even sending emails as requested in advance to advise of late evening arrival. The tel number beside the key lock boxes was not the correct number to call. Someone coming out let us in and eventually the caretaker came out of her room to complain as thete was talking and we were all trying to call various international tel numbers to find out what to do. Grumpy caretaker then realised the issue and finally helped. Also only allowed me. One person to book a 6 person room! So expensive . The basin was blocked prior to arrival .
Option for breakfast. Hot shower
Stayed in March 2024
Reviewed: March 30, 2024
Matthew
United KingdomThe aggressive check on process The smelly bathroom One towel (and 6 emails telling me there was NO towel)
I was constantly asked to send my card details or the room would be cancelled. I was asked about 10x on booking.com and even more on WhatsApp. They got quite aggressive. The link looked dodgy so I refused; they got more aggressive. I still refused and stayed anyway… room was basic and a little smelly but it was super cheap so we didn’t expect much
Stayed in March 2024
Reviewed: March 29, 2024
Nathalie
United KingdomBooking pin shared via Booking.com but no instructions what to do with it. When we arrived there were many other people waiting and unable to access their rooms. Phone numbers just went to an answer phone saying they close at 9pm. Eventually someone came down to reception holding keys. A very stressful experience as it looked like we weren't going to get the room we had paid for.
Easy to access from motorway
Stayed in March 2024
Reviewed: March 25, 2024
Judy
United KingdomThe room was in a bad state - toilet lock hanging off the door, hole in the bathroom door, hole in the wall. It had a horrible feel due to this and could really have done with some maintenance. I wouldn’t bother with the breakfast. Bread, jam cornflakes and coffee was all that was on offer. The bathroom wasn’t very clean and was smelly. It is cheap for a reason.
The staff were friendly and helpful. The bed sheets were clean. ***THE PHOTOS BELOW ARE NOT MINE **** apart from the last two. I have no idea where these photos have come from, nor does the team at booking.com. They do not depict the room we stayed in.
Stayed in March 2024
Reviewed: March 23, 2024
Frank
GermanyEmails from hotel confusing. No Code to obtain room key or to open Main door.
Easy to find.
Stayed in March 2024
Reviewed: March 5, 2024
Hilary
United KingdomComfy beds
Stayed in March 2024
Reviewed: March 4, 2024
Claire
United KingdomThe room had not been cleaned from the last guests. And it was unbelievably small.
Was refunded money for the room. Staff were very understanding.
Stayed in February 2024
Reviewed: March 2, 2024
Joanne
FranceThe room was small, the bathroom was cold and uninviting and the toilet leaked every time we flushed it. The 'unlimited' breakfast was the worst I've ever experienced. One baguette and dry toast bread for 10 guests !
Practical location just off the motorway.
Stayed in February 2024
Reviewed: February 24, 2024
Robert
United KingdomNothing
It was close to the motorway,
Stayed in February 2024
Reviewed: February 20, 2024
Family
United KingdomWe knew we were going to arrive late, and so were asked to call the hotel on the arrival afternoon to get details of how to access our rooms. They were engaged / did not pick up all afternoon. We arrived at 10.30pm having booked two 4 person/family rooms. Eventually we managed to get hold of a member of staff who then couldn't find our booking. Eventually they found one family room and two double rooms - not ideal with 2 small children and one bag packed between the whole family. One of the double rooms was in a terrible state - the whole wall decorative paper was falling on and all over the floor so you had to climb over it to get to the bed. The bathroom stank. I will not be staying at an F1 again!
The price
Stayed in February 2024
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