Noise travelled easily down the corridors - the hotel was busy due to a wedding so it wasn't paticularly quiet when we stayed. The shower was either tepid or scalding hot.

Great selection of cooked and continental breakfast. Nice selection of teas in the room. Beautiful courtyard for a drink in the evening. Great location for activities on/ around Rutland water.

Stayed in May 2024

The finer details need attention : Most uncomfortable pillows we had ever slept on Hand soap dispenser in our bathroom didn’t work on arrival The bed valence was too big for the bed and looked unattractive Lovely crockery but the cutlery was not to the same standard

A nice looking hotel with a good feel which looked like it had recently been upgraded.

Stayed in May 2024

No one on duty to check out before 7:30am Was asked to wait for 45 mins to check out but I could not so I left and ensured I was settled up later

Location good

Stayed in May 2024

No provision for a semi-private lounge area - two sofas in full view of dining area does not provide the setting for a relaxed half-hour when needed Not sufficient "specials" on the supper menu and somewhat overpriced Would have appreciated biscuits on hospitality tray EVERY day, not just on arrival - too many choices of tea and coffee

Breakfast - good choices - well presented (the addition of fish would have been a bonus) , and well cooked Room comfortable but the addition of two comfortable chairs in a double room is a must appreciated addition of bottled milk and water - a very nice touch ALL staff unfailingly helpful and a delight with whom to pass the time of day

Stayed in April 2024

Heating either too cold or too hot. Blind needs sorting, crooked.

Atmosphere. Happy friendly staff. Situation. Excellent breakfast.

Stayed in April 2024

Food very good as was service, good parking area, even room for my trailer !

Stayed in March 2024

convenient for us collecting bike, restaurant little overpriced for us, but enjoyed our stay. mattress not too comfortable

very relaxed, nicely decorated.

Stayed in March 2024

in the room there was not a main light or a desk. if I was having a romantic night weekend that would be fine but I was working so I would have liked both.

The welcome was very good/nice. the room was fine The restaurant was nice and the dinner was lovely.

Stayed in April 2024

Unfortunately there was a slight smell of drains/sewage in our bathroom, which worsened. This was also in the toilets in reception. I did report this to reception staff.

Bed, breakfast, conservatory. Nice to be offered wine on arrival.

Stayed in April 2024

Lovely location, though you need a car. We weren't happy with the original room booked, but the staff were very accommodating and friendly and quickly offered an alternative. The 2nd room was much more welcoming, and cleaner.

Stayed in April 2024

Bed was to hard for me

Nice settings

Stayed in April 2024

Rooms were quite small, and very noisy. Our bed moved every time someone walked down the corridor - no soundproofing

Really lovely staff, very friendly/helpful. Nicely refurbished. Good food

Stayed in March 2024

Tea/coffee provision in room not great - yes, some posh sachets/tea bags but supposedly sterilised milk was actually off, no decaffeinated sachets, no biscuits (despite room info saying there were).

Lovely building, comfortable room, great location for our visit to Barnsdale Gardens. Restaurant food was great (but service a bit haphazard).

Stayed in March 2024

open fireplace next to bed

Stayed in March 2024

Great service, location and food! Very comfortable and cosy room. Will rerun if In The area again

Stayed in March 2024

Excellent meal in the evening

Stayed in February 2024

Nothing

Very pleasant

Stayed in March 2024

No room service - essential for solo travellers

Comfortable room

Stayed in February 2024

Nothing

Only stayed room only so can't comment on food. The room was small but comfortable.

Stayed in February 2024

The hotel was very noisy, we were in room 5 and that was above the bar and restaurant. And no fault of the hotel but guests let there room doors go as they went in and out and the bang nearly shot you out of bed. The room was very small,no room for suitcases to be stored or for clothes.

Very friendly, in a good location, clean and comfortable. The staff were very friendly and helpful.

Stayed in February 2024

It's an old building, so you hear people coming and going abit but once everyone is settled, it was quiet and peaceful.

I loved the attention to detail. The welcome glass of wine on arrival (possibly because it was Valentines weekend (?) The warm welcome from the staff, the bits and bobs in the room, the tipple, the fine coffee and tea, the little favour bag hanging on the door. The personalised welcome card. Gosh, what was not to like about this place ! The clean room, the comfy bed. Great night sleep Zzzzzzz

Stayed in February 2024

Breakfast - confusing what you did and didn’t get included. Other guests said the same . On menu - taramasalata - was certainly not - had to send back - told staff and deducted from bill

Stayed in January 2024

Cant think of anything particularly

Staff attitudes-brilliant, location lovelly, overall service great

Stayed in February 2024

Our shower didn’t work and we let a member of staff know when we checked out. We were able to have a bath instead.

Staff members were very helpful

Stayed in February 2024