Blackwell Grange, Darlington, DL3 8QH, United Kingdom
#7 of 14 hotels in Darlington
Guests' ChoiceBased on 1250 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Mark
United KingdomBreakfast not great, bacon served folded and over cooked, sausages swimming in grease. No water provided at breakfast either. Over £6.00 for a Madri (beer) very expensive!
Location good, free parking.
Stayed in May 2024
Reviewed: May 3, 2024
Lorraine
United KingdomNo map of the hotel to show it has two wings It's very easy to get lost (I did) if you happen to enter the building in any door other than the main entrance
The position of the hotel in peaceful countryside Breakfast was very good! Beds were comfortable and rooms were clean
Stayed in May 2024
Reviewed: April 18, 2024
Kevin
United KingdomLeisure facilities were tired.
Stayed in April 2024
Reviewed: April 14, 2024
Loraine
United KingdomStaff are lovely
Location
Stayed in April 2024
Reviewed: April 2, 2024
Prem
United KingdomThe kettle which came room was not clean. I had request to be changed. The heater did not work at all. Again had to insist to get a handy heater which was not providing sufficient heat. Hotel restaurant dinner was not good. I am vegetarian and I was made to keep on changing my order since the restaurant would not have the dish which I ordered from the menu.
Stayed in March 2024
Reviewed: April 1, 2024
Alison
United KingdomShower didn’t work well
Character, location was good. Friendly staff. Food was good. Clean.
Stayed in March 2024
Reviewed: March 26, 2024
Alan
United KingdomPool & lift out of service. Noisy wedding party until the early hours of Sun morning. Some confusion over restaurant charges. Very slow service.
Ambiance & location.
Stayed in March 2024
Reviewed: March 25, 2024
Lesa
United KingdomThe paper bath mat
Lovely hotel with history and decorated to bring that out. Breakfast was fab with an abundance of choice; one of the best I’ve had at a hotel. Will definitely stay here again
Stayed in March 2024
Reviewed: March 25, 2024
Alison
United KingdomThe room was clean and bed very comfortable. Breakfast was a buffet with tea/coffee served to the table which I prefer.
Stayed in February 2024
Reviewed: March 25, 2024
Leanne
United KingdomWaited over 30mins for our drinks whilst having our evening meal and we were the only people in the restaurant at the time.
Hotel amazing, staff very friendly. Rooms very clean and comfortable. Definitely stay again.
Stayed in March 2024
Reviewed: March 20, 2024
Camilla
SwedenThe old style mansion style but updated with tasteful colors and comforts like new bathrooms
Stayed in March 2024
Reviewed: March 18, 2024
Paul
United KingdomFood and drink were rather expensive
Efficient and friendly staff, room was nice and comfortable, hotel itself was very impressive
Stayed in February 2024
Reviewed: March 15, 2024
David
United Kingdomthe pool changing rooms need a refresh
nice property and location
Stayed in March 2024
Reviewed: March 14, 2024
Sarah
United KingdomThe duvet cover didn’t fit the bed size too small. No bar staff all in doing wedding . People whom were staying there had to wait for a drink. My pie I had had no meat in it. Breakfast soon went cold because plates weren’t warm. Need a plate warmer. If they have one they need to use it. Don’t know if because they we’re short of staff due to wedding going on but also need to think about other guests paying to stay there.
We like this hotel. Room was comfortable. It was one of the old rooms that needed a makeover. But bed was comfortable. And nice view over garden instead of a courtyard. It was also quiet to say there was a wedding on. Food ok not thrilled this time.
Stayed in March 2024
Reviewed: March 13, 2024
Nikhil
United KingdomThe shower is too slow and uncomfortable. The rooms are not pre heated and The central Heating system takes too long to get heated up. The iron is of very low quality, defeats the purpose in the busy morning hours.
Cleanliness, Breakfast, Cab calling button,
Stayed in March 2024
Reviewed: March 9, 2024
David
United KingdomMinor observation, the bar service was very slow on the two evenings I stayed this week. The bar tender had to keep walking to the second bar across the reception area if certain beers were ordered.
Room was excellent, food choice was improved from my previous visit with far more selection. Good choice of food, very well cooked and the restaurant service was very professional.
Stayed in March 2024
Reviewed: March 7, 2024
Ade
United KingdomDirection given to our bedroom at check-in could have been better received if delivered patiently but we eventually managed to find a staff to redirect us after wandering around for a while in the wrong section of the building with our heavy luggage. Heating was off by the time we got back late at night and we had to tuck into bed earlier than we would have. However, heating was otherwise good. External lighting in the area walking back from the big car pack at the rear could be better in some areas. We were kept awake for sometime from around midnight by some inconsiderate guests who appeared under influence. Hotel staff responded promptly once alerted and acted swiftly to summon decisive help from security and law enforcement. We all then had a better night sleep.
Excellently located for the venue of the event we came for at Darlington Golf club. Easy reach of the train station. Beautiful and well kept large grounds with ample parking. Check-in was quick and easy. Property interior with beautiful period features which flows well into the more contemporary sections of the building. Room was clean and decoration simple but ok. Had the usual basic facilities and mattress was relatively good providing us with a good rest except for period of disturbance from one of the neighbouring rooms. Breakfast was better than expected compared to what we've experienced in the chain hotels. We didn't have time to explore the other facilities including the swimming pool.
Stayed in March 2024
Reviewed: March 7, 2024
Kevin
United KingdomNo telephone in room. Heating only partially working (but soon remedied by staff). Bathroom mirror too high.
Beautifully decorated throughout. Food was excellent. Staff very friendly and efficient.
Stayed in March 2024
Reviewed: March 5, 2024
Shane
United Kingdommattress too hard
Staff and restaurant very good
Stayed in March 2024
Reviewed: March 4, 2024
Andrew
United KingdomThe room I was staying in was outdated.
Location and staff. Great parking.
Stayed in March 2024
Reviewed: March 1, 2024
June
United KingdomThe bin in the bathroom had not been emptied and was full to overflowing with ‘ladies products’ rather nasty. Whilst the decor was good it was a little on the dark side for my liking and was a little unsettling given some sight problems.
Breakfast was good. the bed was the most comfortable I have ever had in an hotel. The room was nice and quiet even though there was a wedding in progress.
Stayed in February 2024
Reviewed: February 21, 2024
Neil
United KingdomNothing
Everything that you need and want, nice quiet location
Stayed in February 2024
Reviewed: February 20, 2024
Avril
United KingdomPaper bathmat
Room, service and facilities
Stayed in February 2024
Reviewed: February 19, 2024
Rowan
United KingdomThere were two events going on in the hotel so plenty of noisy revellers banging bedroom doors until fairly late. The hotel was very clean and looked after which made it seem even more strange that the leisure facilities were so incredibly dirty and uncared for... absolutely unbelievably filthy changing rooms. The only nice part of the leisure facilities was the new sauna which was in a separate little building of it's own.
Hotel room was very comfortable and clean.
Stayed in February 2024
Coquitlam, Canada
Villers-en-Arthies, France
Veenendaal, Netherlands
Barcelona, Spain
Bussy-Albieux, France
Padang Serai, Malaysia
Kolkata, India
Suining, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content