No hot tub in spa area. Rushed us to finish breakfast both mornings!! Had to ask for loo roll as none replaced.

Nice overall. Stayed before and would stay again.

Stayed in May 2024

Dated

Location

Stayed in April 2024

They ran out of cider on the pump in the bar and the only alternative was fruit flavoured bottled cider.

Room was nice, comfy beds and it had an ironing board, iron and trouser press in the room.

Stayed in April 2024

breakfast good only eat in the bar of an evening

Stayed in April 2024

4 events on so noise levels very high and returned to find the Police in attendance after some sort of kicking off resulting in one of the glass main entrance doors being broken in.

Staff were excellent - really helpful and attentive!

Stayed in April 2024

I didn't like the fact that some people came to breakfast wearing pyjamas! In a hotel where the areas are common with other people especially eating I think a rule about correct attire should be in place.

I like this hotel as it's convenient and friendly.

Stayed in April 2024

N/A

The bed was comfortable, and the room was clean. The bathroom was spotless. The breakfast was a good choice. The staff were friendly.

Stayed in April 2024

Breakfast they didn't have any porridge and ask if they had anymore and waitress said no then no eggs had to ask again waited about 15mins for the eggs and I wasn't the only one waiting so didn't get any as my breakfast was getting cold but then I observed and they came out filling up the trays for a large table the last day for breakfast was good the staff were on the ball there just wasn't any management to keep things running which was a shame as the staff could only do so much. We also booked the 3 course meal for 4 ppl as it was a special birthday starters was fine but then had to wait over 3 quarters of an hour for mains the staff was very embarrassed as everyone was asking where there dinner was and there wasn't a lot of people in there again didn't see management then again waited ages for our deserts so not sure what the chef was playing at so hopefully when we return near Christmas everything should be good and the girl who's name was summer you were extremely good and helpful little elf

The house keepers was excellent and thank you to Jan,Jackie and Sarah with all your help nothing was to much trouble reception was good aswell and hotel was clean we try to have the same room which so far they have honoured 😀 the bar was ok

Stayed in April 2024

Breakfast is a little expensive (though the choice is excellent), and both the rooms and the pool and spa area could do with updating - they don't look like they've been refurbished in a while and a number of the showers at the pool don't work.

The staff here are excellent, super polite, friendly and helpful. The hotel is generally very good value for the price. Rooms were clean.

Stayed in April 2024

The room seemed to be laid out in a back to front way. Bathroom very modern and nice,bedroom a bit dated Food a little overpriced for what it was but nice

Very helpful, friendly staff. Clean room Easy to find

Stayed in March 2024

We were given a tiny room at the far end of the hotel for a couple but it was fine in the end Nice staff but not very professional

Nice hotel but it is nothing like a manor more like a few modern buildings thrown together near a dual carriageway with a swimming pool thrown in Meals very nice though and good value for money

Stayed in April 2024

English Breakfast was cold

Location

Stayed in April 2024

Door key card stopped working twice. swimming changing area poor .

The room was fine.

Stayed in April 2024

Nothing

Dinner was great value. Breakfast great … and the hotel uses Toogoodtogo, which we were impressed with.

Stayed in April 2024

Very bright outside lights shone into my room all night. Blackout blinds/lining would have made it easier to sleep.

Friendly, helpful staff. Clean accommodation. We’re flexible when I asked about the possibility of a slightly earlier check in as I wanted to arrive on time for a family event. Great breakfast!

Stayed in April 2024

Some areas wooden doors, room window ledges could have done with a sand down, clean, wax. Some wines not available. Some items on menu not available.

convenient for the M20 and breakfast included.

Stayed in April 2024

A walk in shower would be great

Food was very good. Room spacious, free parking, good WiFi, very comfortable bed, good sized TV.

Stayed in April 2024

Clean room and spacious friendly front reception staff member

Stayed in March 2024

Was all great thank you

Stayed in April 2024

An absence of plug sockets Tea tray on shelf under television, to use had to move chair and table for use near plug. Chair in front of mirror stained + hole in fabric on seat

Cleanliness and comfort of bed Quiet considering location

Stayed in April 2024

A very comfortable stay. Staff are very polite. Clean and tidy. Ideal location for business.

Stayed in March 2024

We were a family with a child. Unfortunately you can’t use the pool any time if you have a child. You can only use it between 5pm-7pm… exactly when kids want to eat dinner. Therefore we wouldn’t stay as a family again as we didn’t know this until after we booked and had no cancellation!!

We liked the property because it had a pool

Stayed in April 2024

Tables could have been cleaned after clearing as a lot had debris on them from people who had since left the area.

Room was very tidy and spotless. Good nights sleep and very quiet. Shower was powerful so able to have a good shower. Hotel was well laid out and the bar area was pleasant.

Stayed in April 2024

Need updating, bathroom in our executive room was old

Rooms small and but tired but clean and room staff very good

Stayed in April 2024