Wyle Cop, Shrewsbury, SY1 1UY, United Kingdom
#26 of 27 hotels in Shrewsbury
Guests' ChoiceBased on 1531 hotel reviews
6.8Cleanliness
7.4
Comfort
7.3
Location
9.2
Facilities
6.7
Staff
8.5
Value for money
7.1
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 12, 2022
Linda
United KingdomNoisy room onto the street
Nice bed
Stayed in October 2022
Reviewed: November 27, 2022
Sean
United KingdomExcellent Breakfast
Stayed in October 2022
Reviewed: November 2, 2022
Lorraine
United KingdomPerfect location for where we were visiting.. managed to park
Stayed in November 2022
Reviewed: November 1, 2022
Jennifer
United KingdomFor my own needs everything was fine overall. There was some traffic noise from the Wyle Cop as my room was at the front of the hotel but nothing to complain about. The general feel of the hotel is a bit tired in the shabby chick style which means that cleaning is more difficult to achieve a good standard. No lift but too expensive to replace. If stairs are a problem the staff will alter the room floor if that is possible on request.
Breakfast was varied with plenty of options and served efficiently by friendly staff. My room was very adequate for my needs, cleaned and replenished daily by efficient friendly staff. The central town location was excellent for visiting the town and for all travel links elsewhere. The staff were very friendly, helpful and efficient and the is a good atmosphere.
Stayed in October 2022
Reviewed: October 28, 2022
Cheryl
United KingdomDecor and furnishings very tired.after
Excellent breakfast and location
Stayed in October 2022
Reviewed: October 28, 2022
Bethan
United KingdomHelpful, cheerful Reception staff.
Stayed in September 2022
Reviewed: October 24, 2022
Ashley
BelgiumHotel is dated, really needs a refurbishment, but it's still got its charms. Some noise at night from a generator or something. Shower was either belting hot or chilly, control was a bit shonky. Pillows were a bit thin, and no spare bedding or blanket.
Good friendly staff. Perfect location, car parking, cozy bar opened late. Decent breakfast and efficient room service.
Stayed in October 2022
Reviewed: October 24, 2022
Alison
United KingdomRoom could do with a new carpet.
old and traditional.
Stayed in October 2022
Reviewed: October 21, 2022
Carol
United KingdomI’ve stayed at the lion many times before,this time I felt it looked tired and dated,the curtains in our” Executive “ room were all torn,I felt the public areas weren’t clean,very dusty,there used to be lovely settees downstairs,they have gone,no where to sit and relax now,
location is perfect
Stayed in October 2022
Reviewed: October 17, 2022
Simon
United KingdomMattress in room 105 was terrible
Breakfast was good and varied
Stayed in October 2022
Reviewed: October 16, 2022
Tomie
United KingdomIt is a little tired
Very good staff helpful
Stayed in September 2022
Reviewed: October 16, 2022
Jack
United KingdomOn the top of the hill
Car parking
Stayed in October 2022
Reviewed: October 14, 2022
Nick
United Kingdompossibly a bit outdated but to be fair room was comfortable
it’s location
Stayed in October 2022
Reviewed: October 11, 2022
Thomas
United KingdomThis is an old building and the current hotel is probably an amalgamation of many buildings. Hence there are plenty of stairs and it can seem to be a bit of a maze but it is well sign-posted. Due to its size and age some carpets etc may be a bit worn but our room was excellent.
Central location, super staff, (special thanks to Sam), nice well-equipped room. The breakfast had plenty of options and there was a choice of two rooms.
Stayed in October 2022
Reviewed: October 10, 2022
Simon
United KingdomNot very attentive bar staff
Location
Stayed in October 2022
Reviewed: October 8, 2022
John
United KingdomThe furnishings in the room - especially the curtains - were a bit moth eaten and could do with refurbishment.
Comfortable large room with good shower. Good selection at breakfast including freshly cooked hot food. Very convenient parking on site. Staff were very helpful when we discovered an issue with the bill and resolved the problem very quickly.
Stayed in September 2022
Reviewed: October 6, 2022
Audrey
United KingdomBetter selection
Ran out of tables, had breakfast in the bar. Pastry choice poor, fruit choice poor.
Stayed in October 2022
Reviewed: October 2, 2022
Emma
United Kingdomdecor, needs updating
location
Stayed in October 2022
Reviewed: October 2, 2022
Graham
United Kingdombreakfast was warm and cold. bedroom was small and double mattress was thin and lumpy.
located in the hub of town , perfect location.
Stayed in October 2022
Reviewed: October 2, 2022
Robert
United Kingdomlocation and room were value for money.
Stayed in September 2022
Reviewed: October 2, 2022
Gunter
United KingdomReally needs updating, carpets worn and rooms furniture, bathroom etc really dated.
Great location and good breakfast
Stayed in October 2022
Reviewed: October 1, 2022
Lucy
United KingdomThe room had lots of cobwebs ripped curtains the bed was really uncomfortable full of lumps and bumps and the water temperature was so hot we couldn’t use it.
Lovely staff lovely location breakfast was good
Stayed in September 2022
Reviewed: September 28, 2022
Clare
United KingdomThe noise from the fan below Howe ever this has since been sorted out with a free gesture from the hotel which I am happy with.
The breakfast , location and friendly staff.
Stayed in September 2022
Reviewed: September 27, 2022
Gillian
United KingdomEverything adequate
Staff very welcoming
Stayed in September 2022
Balatonfüred, Hungary
Oberperfuss, Austria
Kyoto, Japan
Antigua Guatemala, Guatemala
Taitung City, Taiwan
Vicenza, Italy
Bayrischzell, Germany
Cahuita, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content