Central Square, Birmingham, B1 1HH, United Kingdom
#25 of 72 hotels in Birmingham
Guests' ChoiceBased on 3461 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
7.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
John
United KingdomNo fridge in room, shower over bath is old fashioned and very narrow space to wash, room was a bit dated, lifts were slow, restaurant food is very average, can hear other guests moving and snoring.
Comfortable bed, clean, nice staff and perfect location.
Stayed in April 2024
Reviewed: April 25, 2024
R
United KingdomI would have loved to have had a bath, but the only option was the shower - no separate controls for a bath.
The staff allowed me to check-in early, which was massively helpful.
Stayed in April 2024
Reviewed: April 22, 2024
Marc
United KingdomBreakfast was nice but had better elsewhere expected more from the crowne plaza tbh
Great room, comfortable bed and facilities.
Stayed in April 2024
Reviewed: April 18, 2024
Birgul
United KingdomThe fruit yoghurt I took with me from breakfast was moldy.
The staff was very helpful
Stayed in April 2024
Reviewed: April 17, 2024
Aimee
United KingdomLovely room and great staff. I felt safe and comfortable.
Stayed in April 2024
Reviewed: April 17, 2024
Aneela
United KingdomThe breakfast was lovely, best part of any hotel stay.
Stayed in April 2024
Reviewed: April 17, 2024
Adam
United KingdomMy room had an extractor fan which made an annoying amount of noise during the night
The hotel has a decent bar and a somewhat luxurious feel compared to others in the area
Stayed in March 2024
Reviewed: April 16, 2024
Daniel
United KingdomRooms are dark and dated. Ventilation is quite noisy
The food is great. I particularly like the rump steak
Stayed in March 2024
Reviewed: April 15, 2024
Linda
United Kingdom.
.
Stayed in April 2024
Reviewed: April 14, 2024
Hana
United KingdomThe place is in need of refurbishing. The rooms need a massive make over and a touch up of common areas. Décor is out of date, for the price you pay you expect more.
The service was excellent and front of house was very nice. Location in perfect a quick walk from the city centre but just outside the bustle so the hotel is quiet.
Stayed in April 2024
Reviewed: April 13, 2024
Sarah
United KingdomRestaurant size little bit on the small side for the size of the hotel, breakfast was a little busy, and felt a bit cramped, food was great though.
Great stay here , parking just under the hotel, plenty of space, rooms airy and modern
Stayed in January 2024
Reviewed: April 7, 2024
Lee
United KingdomN/A
Very clean and comfortable. Good choice of breakfast
Stayed in April 2024
Reviewed: April 6, 2024
Sandeep
United KingdomThe room was clean and staff were friendly and helpful. The location was good with a car park opposite.
Stayed in March 2024
Reviewed: April 4, 2024
Brian
United KingdomOnly one bathrobe which was in a small size Hairdryer was pathetic Had to hunt down the kettle and tea tray Bath plug didn't work had to be removed when having a shower
Location Staff friendly Room clean, spacious and tidy Heading and air con Soundproof
Stayed in March 2024
Reviewed: April 2, 2024
Karen
United Kingdomthe air con was noisy/difficult to work.
Close to town. nice reception and bar. great breakfast.
Stayed in February 2024
Reviewed: April 1, 2024
Tom
United KingdomA bit dated. No shower screen when there should have been meaning the whole bathroom floor was soaking after a shower.
Everything was fine - we did have a problem with the first room, but they moved us with no issues. A bit dated but I believe it is currently being renovated. Breakfast was good.
Stayed in March 2024
Reviewed: April 1, 2024
Laura
United KingdomOnly stayed 2 nights for work, but it was great!
Nice comfy bed, decent gym and good breakfast choice
Stayed in January 2024
Reviewed: March 31, 2024
Sharon
United KingdomDust in the room. Needs updating,scratches, missing cover on shower door,
The location,very central but so is premier inn
Stayed in March 2024
Reviewed: March 31, 2024
Nisha
United KingdomWe had a function but the room had a leak that I didn't not like at all.
The helpfulness of the staff was excellent
Stayed in March 2024
Reviewed: March 30, 2024
Turner
United KingdomFlashing fire alarm or light Hearing other people's water flush or the lift going up and down all night
Stayed in March 2024
Reviewed: March 25, 2024
Andrew
United KingdomRoom had very noisy old heating system and seemed to be a draught round door of room as constant sound of wind blowing.
Great location. Bar area nice. Breakfast very good. Rooms good size with very comfortable bed.
Stayed in March 2024
Reviewed: March 25, 2024
Nick
United KingdomNothing not to like but disappointed that the hotel had run out of a few items. For the price and the fact that we were in the middle of a city I would expect that these basic items would have been monitored and replaced.
Location was perfect for where we’re going. The breakfast was fantastic. All options catered for.
Stayed in March 2024
Reviewed: March 24, 2024
Navid
United KingdomRequested one double bed and got 2, staff English needed to be more clear, struggled with her communication
Breakfast
Stayed in March 2024
Reviewed: March 20, 2024
John
IrelandThe bar did not stock any non alcoholic drinks
I have stayed in this hotel several times and am happy with everything Clean,friendly staff ,good food and good location
Stayed in March 2024
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