The Mount, York, YO24 1GE, United Kingdom
#67 of 104 hotels in York
Guests' ChoiceBased on 3789 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Vlad
RomaniaThe bathroom could have done with some extra amenities, like facial tissues. The room was relatively small.
The place is clean and nicely decorated. The breakfast was a la carte and freshly made. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: April 22, 2024
Judy
United KingdomThere was a faint smell of drains in the room which I am sure can be sorted out and not a great concern.
Room lovely as was meal at night.
Stayed in April 2024
Reviewed: April 22, 2024
Michael
United KingdomThe room is too small
Stayed in April 2024
Reviewed: April 21, 2024
Megan
United KingdomCould hear what sounded like a water pump late evening. Room smelled like sawdust. Lack of parking.
Bed was massive and comfortable! Shower was great. Room was clean.
Stayed in April 2024
Reviewed: April 21, 2024
Alison
United KingdomNothing it was great!
Clean and comfortable loved the Art Deco furnishings and decor. It was stunning. Great breakfast, and we enjoyed a couple of drinks in the bar. A short walk into town, but there is also a bus stop just outside too.
Stayed in April 2024
Reviewed: April 13, 2024
Nathan
United KingdomTerrace rooms could have a bit more security, as open to the road.
Lovely property, nice rooms and easy proximity into York.
Stayed in March 2024
Reviewed: April 12, 2024
Gordon
United KingdomNothing really though there wasn't much room between the bedside and window /wall.I found it quite awkward being 85 I was frightened of tripping up.
Excellent choice even though we didn't eat too much but it was there if wanted and cooked to our satisfaction.Lovely dining room.
Stayed in April 2024
Reviewed: April 9, 2024
Abigail
United KingdomThe staff were great, especially Federica!
Stayed in April 2024
Reviewed: April 9, 2024
Imelda
United KingdomThe beautiful decor
Stayed in April 2024
Reviewed: April 6, 2024
Elaine
United KingdomCouldn't open windows for fresh air. Air con only. Tight space to get round bed.
Clean room and bathroom with all necessary facilities.
Stayed in April 2024
Reviewed: April 6, 2024
Janette
United KingdomBetter coffee
Thought the breakfast was not great for the value. Coffee was the worst I think I've had. Not much choice left at 9.30
Stayed in April 2024
Reviewed: April 2, 2024
Caroline
United KingdomOnly issue was we struggled with the hearing
Loved the big room
Stayed in April 2024
Reviewed: March 25, 2024
Diane
United KingdomThe fact that we had to go home.
The Art Deco features of the Hotel. Comfortable bed. Large rainfall shower. Oak paneling feature in the grand Hall. Definitely worth staying in such a grand building with lots of Art Deco features. I have paid the same money to stay in a modern 4 star hotel but The Elmbank is like a country retreat and well worth a visit.
Stayed in March 2024
Reviewed: March 25, 2024
Andy
United KingdomStylish looking hotel close to town
Stayed in December 2023
Reviewed: March 18, 2024
Olivia
United KingdomThey overcharged us for our stay and took money from our bank account when we had asked to settle the balance using cash. Took 5 working days for them to refund our money back.
Friendly staff, really comfortable beds, lovely bathrooms and decor.
Stayed in February 2024
Reviewed: March 18, 2024
Christopher
United KingdomWe stayed half board and I was a little disappointed with the quality of parts of the evening meal. The pudding was delicious though!
The reception staff member was very welcoming and friendly - she made a really good first impression. Our room was beautiful and the bed was very comfortable. We had a really good nights sleep.
Stayed in March 2024
Reviewed: March 16, 2024
Paul
United Kingdomwe were staying in the courtyard where,from early morning,it got very noisy,the cleaning staff started theyre day coupled with ongoing work,plus the VERY annoying inconsiderate other ppl staying in the adjoining rooms it was particularly unpleasant
nice building,far enough away from the city centre but not too far as not to walk to
Stayed in March 2024
Reviewed: March 15, 2024
Ruth
United KingdomAbsolutely lovely hotel. Decorated and maintained well, clean and the staff were lovely. We stayed in the building opposite and it was great. The rooms were clearly just recently re-done. The location was great for us, we walked into York and back again no problem. I loved it, and would definitely return.
Stayed in February 2024
Reviewed: March 14, 2024
Giedre
United Kingdomno parking on site, had to book it in addition to hotel
good location, nice room
Stayed in January 2024
Reviewed: March 14, 2024
Phillip
United KingdomBreakfast was serve yourself re cereals etc it appeared sparce and the coffee machine had hot water in it and not hot milk. One or two were heard complaining about that. There was only 1 member of staff on too. The place appeared dusty and for the price we paid we would have like to see table clothes on the tables.
The room was lovely. Decorated to a good standard.
Stayed in March 2024
Reviewed: March 10, 2024
Jenny
AustraliaLovely old house, lots of character, nice decor
Stayed in March 2024
Reviewed: March 5, 2024
Lyndsey
United KingdomDecor
Stayed in March 2024
Reviewed: February 26, 2024
Rachel
United KingdomThe bar wasn't well stocked, even with soft drinks. The food was OK
The room was quiet, comfy, with good blackout curtains. The shower was powerful and good temperature. There is a small fridge in the room.
Stayed in February 2024
Reviewed: February 25, 2024
Emma
United KingdomFan in the bathroom screached sometimes.
The room was spacious and clean. The breakfast was excellent. Staff friendly and helpful.
Stayed in February 2024
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