Botley Road, West End, Southampton, SO30 3XA, United Kingdom
#12 of 35 hotels in Southampton
Guests' ChoiceBased on 3627 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 31, 2024
Norman
United KingdomVery friendly staff. Room nice and spacious. Lovely breakfast
Stayed in January 2024
Reviewed: January 30, 2024
Paula
United KingdomA fire alarm dragged us out of bed
It was clean and nice rooms. A good breakfast.
Stayed in January 2024
Reviewed: January 29, 2024
Stuart
United KingdomMore milk needed and tea bags. Just got off to sleep and the fire alarm went off. Luckily false alarm but then wide awake for ages afterwards.
Breakfast was very good. Very good choices, fresh ingredients and good value. Room was as expected. Nice clean bedding.
Stayed in January 2024
Reviewed: January 27, 2024
Amanda
United KingdomHair dryer did not work !
Staff were welcoming and helpful,room was lovely,room was clean !
Stayed in January 2024
Reviewed: January 23, 2024
Lian
United KingdomThe beds are a standard double with very hard mattresses. I think that holiday Inn should be considering, as standard, king size beds.
Location is great. Easy access to the motorway. Check in swift. Decor is lovely. Staff are great. Breakfast is good.
Stayed in December 2023
Reviewed: January 23, 2024
Gary
United KingdomParking
Undercooked and cold
Stayed in January 2024
Reviewed: January 23, 2024
Burt
United KingdomNothing
Very nice
Stayed in January 2024
Reviewed: January 17, 2024
Blondel
GuernseyNo smart TVs for watching Netflix. I had a dog friendly room but no fridge to store the food which was inconvenient although the staff were super helpful and put it in a fridge for me.
The staff were so helpful and polite nothing was too much. Very friendly towards the dog too.
Stayed in January 2024
Reviewed: January 13, 2024
Angela
United KingdomNice hotel, let down by the food for dinner, quality and cost. Lovely breakfast but no decaff coffee available from machine, only packet coffee!
Good bathroom, rest ok
Stayed in January 2024
Reviewed: January 13, 2024
Sarah
United KingdomNothing
Staff
Stayed in December 2023
Reviewed: January 12, 2024
Martin
United KingdomI can’t say I didn’t like anything
Nice clean and comfortable place with its own bar for drinks
Stayed in December 2023
Reviewed: January 12, 2024
Terry
United KingdomThe evening meal was poor value and not cooked verry good verry average
Breakfast and. Cleanliness exellent
Stayed in December 2023
Reviewed: January 11, 2024
Simon
United KingdomAir con didn't work very well
Breakfast was great. Check-in and Check-out staff were really friendly and accomodating
Stayed in December 2023
Reviewed: January 10, 2024
Brian
United KingdomNA
All good
Stayed in January 2024
Reviewed: January 9, 2024
Nik
United KingdomComfortable room, buffet breakfast included and ample free parking.
Stayed in December 2023
Reviewed: January 8, 2024
Richard
United KingdomThe carpark was full when we arrived, therefore we had to park over the road in what seemed an unsecured carpark (used for the cricket event parking). It was a short walk away from the hotel - not an issue for me but could have been if you was less mobile.
Stayed for work with a colleague. After a long drive down it was good to head over to Beafy's at the cricket ground (just over the road, and in a good location). Staff at the hotel were friendly, it was a straight forward stay - check-in and check-out. No surprises.
Stayed in October 2023
Reviewed: January 7, 2024
Gillian
United KingdomAnaemic bacon and sausage...its a personal thing.
Staff are polite and very clear. No surprises on arrival. Room was great. Good nights sleep. Reasonable breakfast but that isn't a grumble!
Stayed in January 2024
Reviewed: January 6, 2024
Alix
Francefootball on the tv in the main lounge
Breakfast delicious and plentiful. Good choice for evening meals
Stayed in December 2023
Reviewed: January 3, 2024
Derek
United KingdomN/A
Nice breakfast with good variety & all free with booking which was great value all round
Stayed in December 2023
Reviewed: January 1, 2024
Michael
United KingdomThe restaurant could be a bit warmer, chilly at breakfast time & at evening meal time. Sound of the TV in the room could be slightly louder.
Good varieties of buffet breakfast. Comfortable bed. Clean & spacious room. Quick WIFI. Ample parking spaces. Restaurant staff & receptionists are very friendly, always with a smiling face, very helpful.
Stayed in December 2023
Reviewed: December 31, 2023
David
United KingdomPrice of food and beers. No little gift was left outside our room this Christmas.
Friendly staff, location was good for our purposes, ample parking available.
Stayed in December 2023
Reviewed: December 30, 2023
Chloe
United KingdomWould have preferred healthier choices for dinner - and option of eggs at breakfast
Comfortable room, hotel staff friendly
Stayed in December 2023
Reviewed: December 30, 2023
Terry
United KingdomRoom 36-Light over mirror above hairdryer was faulty and basin in bathroom has a crack which has sharp edges.
The staff were excellent, friendly and helpfull, we only had breakfast which as fine and the room was clean.
Stayed in December 2023
Reviewed: December 30, 2023
Maree
United KingdomWe had a sofa bed made up which we weren’t expecting. Also asked for a quiet room and we had a family to one side that we could hear early in the morning
Breakfast was much better than expected. Rooms were clean. Staff were very friendly on check in and at breakfast.
Stayed in December 2023
Reviewed: December 30, 2023
Lucy
United KingdomFor the price we paid through booking.com the hotel exceeded our expectations.
Friendly staff, comfortable and spacious room, decent breakfast, dog friendly, free parking, very quiet even though it is near the M27.
Stayed in December 2023
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