High St, Haslemere, GU27 2JY, United Kingdom
#1 of 4 hotels in Haslemere
Guests' ChoiceBased on 189 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Chris
United KingdomAll areas gave the impression you were in a hotel of a higher standard than their room rate. Amy the receptionist gave the service you expect but very seldom get, she was first class.
Stayed in April 2024
Reviewed: April 1, 2024
Kevin
United KingdomNo negatives to add.
The hotel has been refurbished since our last visit very clean and comfortable.
Stayed in March 2024
Reviewed: March 19, 2024
David
United KingdomThe hotel was well located and the room was extremely comfortable. Well priced. Nice bar and restaurant.
Stayed in February 2024
Reviewed: March 2, 2024
Robert
United KingdomSlightly confused as to where can and cannot park!
Extremely comfortable room. Double bed great. Spacious bathroom. Excellent breakfast. Love the ambience, nice mix of Georgian and modern.
Stayed in February 2024
Reviewed: February 17, 2024
Sally
United KingdomThe tiles in the bathrooms were showing a need for a deep clean
The atmosphere and decor was delightful. The staff were friendly and laid back
Stayed in February 2024
Reviewed: January 23, 2024
Victoria
United KingdomBedroom on the road side too noisy with traffic through the night. I'd ask for a back room next time.
Everything!!
Stayed in January 2024
Reviewed: January 3, 2024
Anindya
United KingdomNo facilities to relax and unwind
For the price charged I expected breakfast to be included
Stayed in December 2023
Reviewed: December 28, 2023
Kevin
United KingdomSometimes having to search for staff to help as often the reception desk is not manned and staff are shared across multiple roles which I guess is understandable to save on costs but can lead to a wait to be seen. The food in the restaurant was average and could be improved.
Very comfortable bed and pillows and great shower. Nice lounge area and allows dogs.
Stayed in December 2023
Reviewed: December 26, 2023
Jacobus
United KingdomThere was evidence that the carpeted floor had not been well cleaned with waste basket contents littered about under the desk/dreser
The room was large and the double bed was large and comfortable with crisp bedlinen. The bathroom was well appointed with large shower cubicle, Cupboard storage for clothing was ample with good hanging space.
Stayed in December 2023
Reviewed: December 16, 2023
Sarah
United KingdomCar parking was limited.
Beautifully furnished and the rooms were very spacious.
Stayed in December 2023
Reviewed: December 4, 2023
Wilkinson
United KingdomLocation, cleanliness and just a lovely place to stay.
Stayed in December 2023
Reviewed: December 3, 2023
Andrew
United KingdomEvening meal and breakfast was very good. The shower was excellent.
Stayed in December 2023
Reviewed: November 13, 2023
Tony
United Kingdomsize of room, quality showers and toiletries. comfy beds
Stayed in November 2023
Reviewed: October 26, 2023
Victoria
United KingdomHeating was not on in the room so they provided a plug in heater as the room was cold
Location
Stayed in October 2023
Reviewed: October 12, 2023
Robert
United KingdomNothing to improve except one or two more parking spaces would be nice!
Exceptional hotel with great atmosphere. Room extremely comfortable. Breakfast superb.
Stayed in October 2023
Reviewed: September 27, 2023
Donna
United KingdomThought it was a bit expensive as no breakfast was included
It had parking and a good location
Stayed in August 2023
Reviewed: September 22, 2023
Robert
United KingdomNothing really. Perhaps water could have been hotter in the evening but small point.
Hotel has great atmosphere. Superb dining area and breakfast. Very comfortable room with view over garden area. Excellent bed and easy to sleep on.
Stayed in September 2023
Reviewed: September 21, 2023
Matthew
United KingdomThere wasn’t much at all. My sheets had what looked to be a stain on it, coffee or something. Didn’t bother me really but would some.
Fresh milk and fresh coffee was a stand out for me. Probably 1 in every 50 hotels does this so loved this. Liked the decor, good parking, good quality toiletries and big tv
Stayed in September 2023
Reviewed: September 18, 2023
Magda
BelgiumBreakfast and restaurant menu's were delicious! Rooms clean and comfortable.
Stayed in August 2023
Reviewed: August 29, 2023
Emma
United KingdomThe wording on the email led me to believe I had to pay for the car park, so I did via RingGo, then found out at check in I didn’t have to - now I’m having to email RingGo to get a refund, it’s a lot of hassle and time and I’m not sure whether the refund will be successful or not.
Shower was incredible, decor/interior design was great, very sophistIcated/up market. Wardrobe was great. The bed was large and comfortable. Everything was clearly good quality such as curtains etc
Stayed in August 2023
Reviewed: August 29, 2023
Chris
United KingdomDelicious breakfast
Stayed in August 2023
Reviewed: August 24, 2023
Nichola
United KingdomAs per my feedback last year, luggage racks and toothbrush glasses in the bathroom would have been a help. Pillows fine for me but the bed was far too firm. Some windows wouldn’t unlock in spite of the valiant efforts of a young member of staff. Being situated in the roof space, it stayed over warm and we needed the fan on all night. Again as per last year, we removed the heavy duvet from its cover and managed with just the cover. Some blinds over the upper bathroom windows would help keep the it cooler too. It’s a strange place where I feel the management is very light touch and I fear that compared to cheaper 4star places in London where I stay, the Georgian doesn’t make the grade. As another reviewer noted, the breakfast menu is odd but the coffee and orange juice very good. A note on the bill advises that the service charge goes into the staff tronc but I have my doubts. Ear plugs are essential if you’re overlooking the road. Luckily the chemists 2 minutes up the street had some in stock!
Characterful refurbishment had brought a very old coaching inn back to life. I really want to like this hotel for nostalgic reasons. The bathroom to room 8 was spacious with a fantastic shower and the room itself was pleasantly decorated and well lit. The dining room, bar and gardens, along with the cosy little nooks were places where you could easily linger
Stayed in August 2023
Reviewed: August 24, 2023
Rose
United KingdomAll good no negatives.
The room was better than expected, very comfortable bed and clean facilities. Complimentary toiletries and tea, coffee and water were a nice touch!
Stayed in August 2023
Reviewed: August 3, 2023
Ashley
United KingdomNothing to dislike
The breakfast!
Stayed in August 2023
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