Shower was cold

The location near to station.The food was excellent. And the decor was lovely

Stayed in April 2024

The staff were so welcoming and helped make my stay very comfortable. The food was excellent too!

Stayed in February 2024

Not enough hanging space in the wardrobe. Bathroom wasn't good didn't like the fact that to get to the toilet it was behind the door, very small bathroom, toilet didn't flush well and sink water backed up. There was definitely a problem with plumbing!!! Room 16 needs checking out. I would not stay again unless other rooms were bigger Nd much better.

Very convenient for town centre.

Stayed in April 2024

More car parking space needed

Quiet, renovated room, good breakfast

Stayed in April 2024

The cooked breakfast was disappointing

Great room with a lovely new bathroom

Stayed in April 2024

One of the staff was very rude ( night time) but all other staff were great

Great location

Stayed in April 2024

Good selection. Tasty.

Stayed in April 2024

The room had a slightly odd layout. The TV was too far away to watch from in bed without having the sound up loud but had only one chair despite being a double room.

Very good location right on the Leeds - Liverpool canal (walking this was our main reason for visiting Skipton) and also right across the road from the railway station. 5 minute walk to town centre which has a good choice of pubs, bars etc. Skipton Castle, Museum and Woods are all less than a 15 minute walk away and all are well worth visiting.

Stayed in April 2024

Nothing much

Right next to the canal and the park for Parkrun

Stayed in April 2024

Room bit in small side, but as I was only arrivedcin time to sleep, not a great problem.

Clean room, comfortable bed, good shower, great breakfast. Welcoming and friendly staff.

Stayed in April 2024

There wasn't a catch on the bathroom door. So from the outside it didn't stay closed properly. Also a small lamp on the desk/dressing table would have been helpful.

The breakfast was excellent. I don't eat a cooked breakfast but the other choices were very good. There was on site parking which was one of the reasons we chose this hotel. The staff were very friendly. Although I didn't use the iron and ironing board they were there if needed.

Stayed in April 2024

Was sorry the lift was not working so I had to climb two lots of stairs with a suitcase!

Liked the location

Stayed in March 2024

No lift for upper floors

Breakfast and dinner very good Staff very helpful

Stayed in April 2024

The room we moved to smelled of bad drains, but at least it was quiet!

Room at the front was very noisy, however staff kindly let me switch

Stayed in March 2024

It was good, well cooked

Stayed in April 2024

The rooms I booked for our teen triplets were close together, but our room was completely on the other side of the hotel. I have back issues and during our trip they were exacerbated, and I was not easily able to walk up the stairs as there is no lift on that side. Our room had a beautifully refitted bathroom but there was no stand-up shower just a large tub which I could not even imagine trying to get in and out of it. I went downstairs to see if they could move us or switch us with my daughter's room (she wanted a tub) but the lady at the desk was very rude to me about my shortcomings in letting them know I had physical issues. I tried to explain that at the time of booking I wasn't having issues, but she cut me off and was not helpful in trying to switch rooms or finding one that would accommodate my current position. The original lady who checked us in saw the commotion and came to assist. She was lovely and we were able to switch rooms with my daughter. Tempest in a teapot but arguing with a woman in pain who can't fully stand up was really unnecessary. The lift to my daughter's floor/room was scarier than any ride I've ever been on at Universal Studios. Afterwards, I opted to walk up the stairs with help from my husband instead. The rooms seemed somewhat renovated but very much on a budget. The floor in our bathroom slanted quite a bit and it was tiny but the hot water was plentiful with good pressure. The hot water in our sons bathroom didn't work for some reason so they showered in our bathroom as we were only there two nights. The furniture in the hotel seemed very odd. Nothing really matched and it was weird. The whole place seemed a little off but perhaps they are trying to redo the place and it will take time to get it how they want it.

Parking was available and the hotel was easy to get to for our purposes. Two of the rooms were close together and one had a canal view which I had requested for my daughter's room. The beds were comfortable in all of the rooms. I included breakfast in the price of the rooms, and we had the cooked fresh breakfast which was reasonably good except my husband is vegetarian and one morning out of two there were no vegetable sausages. I liked the ability to get my own lattes or coffee at the breakfast bar. It would be lovely if they could be had all day at no cost. I've seen this in hotels in America and it always sways me to stay there. (I like a cup in the afternoon before dinner.) I could tell the hotel was undergoing renovations and I laud your efforts. The new wallpaper in the front entrance is gorgeous!

Stayed in April 2024

Clean pleasant relaxing

Stayed in March 2024

we were on the top floor and there was no lift to our room so being totally unfit and having short legs with arthritis, took me a while to get up the stairs, the large corner bath in the room was difficult to get my leg over the side into the bath. both my fault as I should have rung them or at least have let the know, as in the other part of the hotel had a lift and showers. only thing i could complain about was the shower in the bath was very slow and badly placed into a corner and you couldnt sit in the corner due to the taps breakfast was very nice, although we paid for an extra breakfast (£15) for my daughter who was staying on a canalboat and she didn't fill up with the other items on offer but when her breakfast came the sausage and beans were cold.

the room was surprisingly big and warm with the ensuite being large enough, but i thought it didn't have a hospitality tray until about an hour later when i found it in a drawer cold breakfast there was plenty and while we have fruit and yogurt the staff took our order for a hot breakfast so we tried an eggs benedict. room was large enough for the people in it at the time and very clean. we didn't have a meal in the evening due to a birthday BBQ on the towpath above the hotel, but would do next time we stay

Stayed in April 2024

Initial greeting a little impersonal. I was given a ready prepared envelope with keys and information enclosed. Then waved in the direction of my room. However the young staff later were delightful and friendly.

Very clean well appointed room. Delightful and friendly young staff.

Stayed in March 2024

Bedding could do with an update.

Wonderful breakfast. Short walk into town centre. Very good staff.

Stayed in March 2024

Unmanned at night

Excellent food and a good bar Breakfast freshly cooked to order

Stayed in March 2024

Breakfast was average, on checking in we were directed through a private function to our room, only to find out there was a separate door which would have prevented the awkwardness with the guests at their private function.

Nice clean hotel, friendly staff in general, great location for exploring

Stayed in March 2024

Location

Stayed in March 2024

Nothing.

It was near the centre.

Stayed in February 2024