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Reviews of Hydro Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mount Road, Eastbourne, BN20 7HZ, United Kingdom

#9 of 35 hotels in Eastbourne

Guests' Choice

Review Score

Based on 1353 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 - 25

  • Reviewed: May 5, 2024

    9.0
    Very comfortable one night stay at traditional seaside hotel
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in particular.

    Lovely traditional old hotel on Eastbourne seafront. Friendly staff.

    Stayed in March 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Really comfortable room.The public areas are really classy.Lovely areas like the library and gardens to relax.Staff really good and professional.Dining room impressive.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Could not ask for anything better.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dated,but in the best possible way. Excellent facilities in the spotlessly clean room. Nice quiet location . Loved how the original features of the hotel have been kept. All the staff I met were excellent ,pleasant,polite and well dressed. Hope to return soon.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noise heating system and pipes

    Good size room which was clean and comfy. Lovely big bathroom with toiletries supplied. Staff were very helpful, parking outside on the Rd and good distance from town. The food was lovely and waiters very friendly.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    We had a lovely time .just a shame about the restuarant experience perience
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The evening meals were very expensive and not a lot of choice. We had to wait an hour for cod and chips and chicken salad. The cod meal we returned as the fish was inedible it was insipid and a very strange wet texture. The salad was very basic with 3 large lettuce leaves 1 large spring onion (unchopped) two tiny tomatoes and a little cucumber plus one chicken breast. So the following evening (my partner's birthday) we ate else where and returned to the hotel bar for a drink .

    The breakfast was really good and the roo. Was lovely

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Nice family hotel, with a lovely garden.
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night

    Thought the room was a little small but mostly that there wasn't much room the bathroom (shelves for toiletry bags etc.). Could have also done with a Nespresso machine or similar for the price of the room.

    Good view and comfy beds and handy fridge. Good breakfast. Dinner was mixed. My meal was good but others in our party were less impressed.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Great Victoriana
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was stifling hot! We were on the first floor and no heating on but had to have the windows open all night and the fan on and it was still too hot.

    Staff really great, we had a dog and they set up the breakfast table out in the library. Location is good, about a 20 min walk to town or an hour up to Birling Gap. Tea coffee etc in room, ironing board, safe, fan. Nice toiletries in bathroom.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Excellent, we'd be happy to stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Wi-fi sometimes a little patchy.

    The Hydro is old-school in a good way. A traditional seaside hotel with an excellent restaurant, whose staff go the extra mile. Highly recommended.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    ok
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Big hotel accomodating groups of tourists. Speedy service in restaurant gives impression of "focus on fast turnaround of tables". Breakfast was not great: old bread and not freshly made pouched eggs.

    Speedy service in very big restaurant. Quality of dinner was good, but all seems to be focussed on fast turnaround of tables.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Pleasant &, comfortable.
    • Business trip
    • Couple
    • Double Room with a Side Sea View
    • Stayed 1 night

    My shower was barely more than a spray and difficult to have a proper shower. ( very old fashioned ) room 304 To get a taxi a phone is allotted in the reception to the local taxi company and we rang it for 10 + minutes without pickup. ended up ordering an Uber by luck it came as normally they don't operate in the area. Not enough plugs in the room. The washed cups made the tea/coffee taste and smell horrible.

    We had a side view room, it was okay, nothing stunning Breakfast was very good, plenty of options and the staff were pleasant. The room was clean with all the amenities you needed and very comfortable.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    A lovely place, slightly old fashioned, but good staff.
    • Leisure trip
    • Group
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    A meal in our group was not optimal. Lifts were small and slow.

    Location and comfy beds

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Nice pleasant stay, nice breakfast, and meal in restaurant was good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t find any negatives

    Very comfortable chill out areas, nice staff, and room

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not so keen on the evening meal choices and style

    Good breakfast, lunch and service

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very comfortable & friendly staff
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No bus service into town. Taxi expensive

    Breakfast very good.. lunch/dinner very good

    Stayed in March 2024

  • Reviewed: April 26, 2024

    7.0
    Great value accommodation in a very good location.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Wifi and phone signal was poor but given location not unexpected.

    Given the price I paid, I was not expecting too much from the hotel but was pleasantly surprised at how nice it was. Although a little dated in decor, it was clean and well maintained and all the staff were pleasant and attentive. Room was a single but quite spacious and had everything needed for a decent nights sleep and a nice desk area for work. Food was very good both evening meal and breakfast.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    We love the location of the Hydro, but it could do with updating the communal areas as they are rather dark. We also lov
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food, very expensive. Bathroom rather tired looking

    Fabulous location

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with a Side Sea View
    • Stayed 1 night

    There wasn't anything that I didn't like to be honest.

    Lovely hotel, really nice atmosphere and very clean. The food in the restuarant was excellent and really good value for money.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    9.0
    fabulous
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    not a lot other than the drinks from the bar were overly expensive, not including the wine in this statement.

    The food was of a very high quality and very tasty. All of the staff we encountered were very professional and helpful. the views from the conservatory were fabulous.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    An historic hotel which is tidy, clean and good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing much to dislike with only a one night stay.

    Although the hotel is over 100 years old it remains very comfortable and presentable. In particular the breakfast was tremendous. It was great value for money.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful clean hotel with excellent staff will definitely stay again.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower is very poor /water pressure is weak .

    The views of the ocean and how very English in style a fabulous hotel.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Would love to come and stay again - but Eastbourne a little dissapointing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    We were apparently given an upgrade to our room which was nice - but it was £ 60 more than our agreed rate for our twin room

    No complaints. Great room, lovely breakfast, polite staff, who coud ask for more.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Excellent, relaxing seaside break.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking

    Our sea view was excellent, breakfast 1st class and dinner excellent. A bit tired in places but generally an excellent old style stylish hotel.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Spacious feel and nice rooms with a great view
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Prices in bar cafe are very high. The pool wasn't open in April despite some of the information saying it was from April.

    Location is lovely, great views and feels away from any 'bustle'. The room was a good size well furnished, double glaziing (while still keeping period feel) and nice to have a bath. Extremely good breakfast with lovely staff

    Stayed in April 2024

Showing 1 - 25

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