Reviews of The Wheatsheaf by Innkeeper's Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
The Wheatsheaf Ember Inn, Chobham Road , Woking, GU21 4AL, United Kingdom
#7 of 35 hotels in Woking
Guests' ChoiceReview Score
Based on 762 hotel reviews
8.3Score breakdown
-
Cleanliness
9.0
-
Comfort
8.9
-
Location
8.9
-
Facilities
8.6
-
Staff
8.7
-
Value for money
8.4
-
Free WiFi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 26, 2024
Christine
United Kingdom27 Reviews2 helpful votes7.0“A shame about the breakfast!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was a major disappointment. The member of staff on duty was too busy chatting to the housekeeper to notice that there was no coffee and no cups, and it was not explained how the ordering system worked. My husband ordered cornflakes, and I wanted yogurt and fruit, but there was no yogurt and no bananas.. We also ordered a full breakfast from the brunch menu - which arrived before the cereal and fruit! We sent it back, and the cereal and half an apple and a few strawberries appeared. The breakfast had suffered a bit from spending the intervening ten minutes under a heat lamp, but it was pretty good. When you are used to a proper breakfast buffet, this attempt to use the brunch menu as a breakfast substitute is unacceptable. Cooking the main part to order is fine, but there should at the very least be a choice of cereal, fruit, yogurt, bread, spreads, pastries and so on, which guests can help themselves to. It seemed you could have cereal or a croissant - not both,though the badly printed notice which was all there was to explain the system was not clear. The breakfast experience spoiled what had been a very pleasant stay - we felt we were not at all welcome, and although the food was good, the service and general setup was dire. A pity, as we enjoy visiting Wisley and would have stayed here again, but will revert to somewhere which does a proper breakfast in future
The room was well appointed and comfortable, with a well designed bathroom and a good bed. We were welcomed in a friendly way, and enjoyed a good value evening meal.
Stayed in April 2024
-
Reviewed: April 25, 2024
Sally
United Kingdom8 Reviews9.0“Clean and comfortable with great decor.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Bedroom lighting a bit dark to work in, minor point as desk lamp helped. Lumpy pillows!
Newly decorated well thought out room and great hot shower.
Stayed in April 2024
-
Reviewed: April 23, 2024
Mike
United Kingdom1 review8.0“Very clean place to stay with friendly staff.”- • Business trip
- • Group
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was not so good. I think due to a staff issue.
The rooms are very clean and had a new feel about them
Stayed in April 2024
-
Reviewed: April 22, 2024
David
United Kingdom9 Reviews9.0“Ideally placed,reasonably priced Pub with rooms with easy access to Woking and rail travel to London”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
Nothing
Only had breakfast at the premises which was very good and very reasonable. Our room was clean, comfortable but a little small. It was also quiet for sleeping.
Stayed in April 2024
-
Reviewed: April 21, 2024
Glenda
United Kingdom118 Reviews4 helpful votes8.0“Would stay again.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Sheets were not great quality.
Great staff, well run establishment. Good atmosphere in the pub. Breakfast was good.
Stayed in April 2024
-
Reviewed: April 20, 2024
Tony
United Kingdom3 Reviews9.0“Excellent”- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Welcome
Central location Good venue
Stayed in April 2024
-
Reviewed: April 19, 2024
Margaret
Ireland8 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
One of the curtains was damaged and falling down. and the space around the bed felt restrictive. Breakfast was a bit of a disaster. I am fussy about food. Bacon and Sausages were a cross between burnt and creameted. And tasted so. Perhaps having a display sample presentation of the main breakfasts, would allow for easier choices .
Staff were friendly and helpful in general. Bed was very comfortable and lovely selection of warm towels to wrap ones self in after a shower.
Stayed in April 2024
-
Reviewed: April 14, 2024
Alex
United Kingdom16 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great value for money and decent location, massive room.
Stayed in April 2024
-
Reviewed: April 13, 2024
Richard
United Kingdom1 review8.0“Very nice. Lovely staff.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
My room was noisy until closing time at the bar.
Most things.
Stayed in March 2024
-
Reviewed: April 11, 2024
Tony
United Kingdom51 Reviews1 helpful vote8.0“ok”- • Leisure trip
- • Group
- • Double Room
- • Stayed 2 nights
Breakfast english breakfast very dried looked like it had been cooked a long time before service
Rooms clean and comfortable evening meals good
Stayed in April 2024
-
Reviewed: April 11, 2024
Joanna
Poland11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Comfortable bed and tasty food
Stayed in April 2024
-
Reviewed: April 10, 2024
Sharon
United Kingdom6 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing to dislike
Comfortable and clean, loved the shower, staff friendly, quiet at night
Stayed in April 2024
-
Reviewed: April 7, 2024
Terry
United Kingdom1 review8.0“Family friendly”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
No issues really. Everything was as expected.
Very handy location for the train station. We stayed here and drove to Thorpe Park, which is only a 15 minute drive away. And also jumped the train into London to go the Zoo and see a few sights. Ate in the pub one evening, food was great.
Stayed in April 2024
-
Reviewed: April 5, 2024
Brian
United Kingdom2 Reviews7.0“Spoilt by uncontrolled roundness.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The riff raff carrying on in the bar, ridiculously noisy with a 3 to 4 year old till after 9pm and no staff asked them to calm down!! Totally spoilt my night.
Good location
Stayed in April 2024
-
Reviewed: April 5, 2024
Marie
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
The room and adjacent pub are lovely. We were visiting family that live just around the corner so perfectly located for us. We have stayed before and will be staying again in the future. We had room only so unable to comment on the breakfasts.
Stayed in February 2024
-
Reviewed: April 3, 2024
Gordon
United Kingdom59 Reviews5 helpful votes9.0“Just right for what I neede”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Limited parking
Friendly well located and clean
Stayed in April 2024
-
Reviewed: April 1, 2024
Dilys
United Kingdom11 Reviews9.0“We were staying over for a family funeral, hotel very pleasant”- • Group
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Small car park
Staff very friendly and accommodating and large room
Stayed in March 2024
-
Reviewed: March 31, 2024
Richard
United Kingdom1 review9.0“Just what we needed - good quality and value.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
We enjoyed dinner and breakfast. And we had a lovely quiet room.
Stayed in March 2024
-
Reviewed: March 31, 2024
Vincent
United Kingdom54 Reviews2 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
really comfortable room, quiet location, near town
Stayed in January 2024
-
Reviewed: March 31, 2024
Claire
United Kingdom7 Reviews1 helpful vote8.0“Great value for money !”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Staff were excellent- very friendly. Room was clean, comfortable and quiet. Good breakfast - dinner was ‘pub grub’ value for money.
Stayed in March 2024
-
Reviewed: March 30, 2024
Bernard
United Kingdom4 Reviews8.0“Warm, comfy, friendly and expensive.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Choice of breakfasts.
I wasn't particularly bothered about the breakfast, I would have preferred yoghurt and fruit, not a lot of choice just English breakfast. The scrambled eggs were quite tasteless.
Stayed in March 2024
-
Reviewed: March 29, 2024
Christopher
United Kingdom5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The food was not great.
Room was cosy and warm. Bed was good. Shower was great.
Stayed in March 2024
-
Reviewed: March 26, 2024
James
United Kingdom62 Reviews2 helpful votes9.0“Good stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very clean & comfortable rooms. A relaxing bar and restaurant.
Stayed in March 2024
-
Reviewed: March 25, 2024
Lisa
United Kingdom16 Reviews4 helpful votes8.0“Great location and facilities, would definitely stay again.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
More choice on breakfast buffet table. Shower slightly cool in the morning, but was fine in the evening.
The location was ideal for theatre , shops and pubs, a 5 minute walk. We visited the RHS Wisley which was a 15minutes drive. Cooked breakfast from the menu, It would be nice to have fruit which the pub could not provide. Lovely pub, free parking, and attentive staff.
Stayed in March 2024
Guests also reviewed these properties:
-
Hôtel Villa du Lion d'OrLangres, France
-
B&B HOTEL Granada EstaciónGranada, Spain
-
Hotel Corte ContarinaVenice, Italy
-
Hotel SavoyČeské Budějovice, Czech Republic
-
Cocoa Beach Suites HotelCocoa Beach, USA
-
Apartman Zloco OmišOmiš, Croatia
-
Casa Lily - Japanese RetreatSighişoara, Romania
-
Condominio Camelot - PantanalEl Sunzo, Guatemala
