Reviews of Mercure Leeds Parkway Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Otley Road, Leeds, LS16 8AG, United Kingdom
Review Score
Based on 583 hotel reviews
5.6Score breakdown
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Cleanliness
6.2
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Comfort
6.3
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Location
7.6
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Facilities
6.2
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Staff
7.6
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Value for money
6.0
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Free WiFi
6.6
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Reviewed: January 7, 2022
Neil
United Kingdom3 Reviews7.0“Good hotel”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff
Good value
Stayed in January 2022
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Reviewed: January 6, 2022
Steven
United Kingdom8 Reviews1 helpful vote7.0Good- • Business trip
- • Solo traveler
- • Classic Family Room
- • Stayed 2 nights
Food was a little expensive for what it was.
Stayed in November 2021
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Reviewed: January 4, 2022
Owen
United Kingdom10 Reviews1 helpful vote5.0Fair- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
dated, noisy rooms
good location, convenient for north Leeds
Stayed in January 2022
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Reviewed: December 31, 2021
Shakir
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Little dated
Good and clean
Stayed in December 2021
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Reviewed: December 30, 2021
Mr36
United Kingdom6 Reviews6.0“Pleasant, staff friendly and nice breakfast.”- • Leisure trip
- • Family with young children
- • Classic Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bed was too hard, shower was hard to use as too close to bottom of bath, asked fir a disabled access room and my partner struggled to get in the bath for a shower, and low water pressure. Also the decor needed updating.
The size of the room, balcony overlooking woodland and it been nice and quiet. The breakfast was nice too.
Stayed in December 2021
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Reviewed: December 30, 2021
Andrew
United Kingdom5 Reviews6.7Pleasant- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was very dated and run down, the bathroom light didn’t work and suite was very poor.
Good location
Stayed in December 2021
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Reviewed: December 28, 2021
Philip
United Kingdom5 Reviews1 helpful vote5.0“Our stay was disappointing”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 4 nights
Bedlinen was stained and thermostat on shower not working so water either warm or cold.
Good location, and a quiet room.
Stayed in December 2021
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Reviewed: December 27, 2021
Sarah
United Kingdom11 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • Classic Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The room and the bathroom flooring is just unbelievable very old and looks uncomfortable….
Stayed in December 2021
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Reviewed: December 19, 2021
Laura
United Kingdom4 Reviews5.0“did the job for a bed for the night.”- • Leisure trip
- • Family with young children
- • Classic Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was very dated and not as clean as you’d expect. There was black mould above the door to the bathroom and the bed base was ripped in several places. Shower was a trickle so you couldn’t wash properly. Definitely needs modernisation.
staff were very friendly and helpful.
Stayed in December 2021
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Reviewed: December 17, 2021
Sue
United Kingdom15 Reviews5.0“It didn’t add anything special to our stay to Yorkshire and doubt we will return.”- • With a pet
- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
As above. Just cleaner and cheaper for the service we had. It’s the dearest place we’ve stayed for so little value and care. I appreciate it’s hard times as it is for all of us. We are key workers so getting away is so important.
Our room was very tired and felt like an after thought to the main hotel. There was litter and cigarette butts outside our room. It had and old damp and un aired smell. What it needs isn’t costly just care. I appreciate we had our two small dogs and stay in hotels regularly with them and is wasn’t as good as we are used to especially for what you charged us for them !
Stayed in December 2021
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Reviewed: December 13, 2021
Chris
United Kingdom3 Reviews5.0“passable”- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
the hotel lookd a little tired
Stayed in December 2021
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Reviewed: December 13, 2021
Donna
United Kingdom34 Reviews7.0Good- • Couple
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is a good 20 mins in a taxi to Leeds...the hotel is ok . Our room wasn't great..we had to look left to watch the TV in bed....the radiator in the bathroom was cold couldn't dry the towel...we didn't get fresh towels on Saturday...and no clean cups ...or tea bags or suger .. I had to phone reception..at 10 00 pm no body answered..so had to go looking for a member of staff .....to ask for these items... not good really!!!!!
The hotel is a large hotel with plenty of car parking..room ok a bit noisy we could here traffic...
Stayed in December 2021
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Reviewed: December 12, 2021
Cynthia
United Kingdom1 review5.0“Not what we expected!”- • Leisure trip
- • Couple
- • Classic Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
The Brasserie??? Totally characterless! May have well been eating at a table in a work canteen! Food was good but way overpriced considering the above! Breakfast good, but total lack of covid awareness! All the staff wore masks, but hardly any guests were wearing masks, both days of our stay, on the Sunday morning, the breakfast room was seriously overcrowded. We couldn't wait to get out of there! There should have been a limit on the number of people allowed in! Room was OK, but extractor fan not working in bathroom, shower screens and tray needed a good clean, kettle impossible to use on worktop as lead wouldn't reach the plug socket. We had to balance the kettle on a tray on the only chair in the room. This would be a serious safety issue if there was a family in the room! There was a wedding on the Saturday, very loud music until midnight! But to be fair it went silent at midnight.
Good location for Leeds Pleasant staff Swimming pool Good breakfast
Stayed in December 2021
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Reviewed: December 11, 2021
Dave
United Kingdom7 Reviews7.0“stayed for one evening. just about served the purpose.”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 1 night
- • Submitted from a mobile device
a little tired and ready for an update.
great location
Stayed in October 2021
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Reviewed: December 9, 2021
Ian
United Kingdom28 Reviews2 helpful votes7.0“Good value budget hotel”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Walls are too thin!
It’s looking a little dated now but still good value for money.
Stayed in November 2021
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Reviewed: December 8, 2021
Linda
United Kingdom16 Reviews1 helpful vote6.0“Wouldn't recommend”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Leisure club not clean, tide mark around the pool and floors gritty. Breakfast very poor and we were first to arrive in the dining room. Food all dried out and some of it going cold.
Reception staff and leisure club staff very nice
Stayed in December 2021
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Reviewed: December 7, 2021
Person
United Kingdom1 review5.0“ok”- • Couple
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
tatty, in need of refurbishment, staff need customer training
position
Stayed in December 2021
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Reviewed: December 6, 2021
David
United Kingdom7 Reviews5.0Fair- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
Room needed a little bit of TLC. Heating made a lot of noise. Bar was a total shambles.
Room was quite large. Easy to park.
Stayed in December 2021
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Reviewed: December 5, 2021
John
United Kingdom5 Reviews7.0Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room had a strange smell of drains...dont Know if this was due to rain or actual drains in bathroom.
Location good.
Stayed in December 2021
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Reviewed: December 4, 2021
Emily
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Shower was very weak, pool very small and was various swimming lessons during our visit so full of children, pillows very hard
Good location, friendly staff, clean, warm, budget friendly
Stayed in December 2021
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Reviewed: December 4, 2021
Joanne
United Kingdom44 Reviews3 helpful votes6.0“It's ok I guess”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
No veg sausages at breakfast, and no member of staff anywhere was wearing a mask
Bed quite comfy, shower reliable, good blackout curtains, lots of parking
Stayed in December 2021
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Reviewed: November 29, 2021
Sunny
United Kingdom11 Reviews6.0“good hotel, poor experience”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
eventually got our room at 8pm, staffing problems. felt cold in the room, didn’t have available spare heaters.
good room, clean and good location
Stayed in November 2021
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Reviewed: November 28, 2021
Tony
United Kingdom1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 1 night
Lack of cask beers on the bar Bill for dinner not correct - took 3 attempts to get it right! Rooms not ready for occupancy until late afternoon
Friendly and welcoming staff Excellent dinner and good choice at breakfast Hotel pool
Stayed in November 2021
-
Reviewed: November 27, 2021
Beccae
United Kingdom14 Reviews1 helpful vote7.0“Good but needs more attention to detail”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately after our night in the hotel I looked under the mattress sheet and there was another mattress sheet under it covered in hair and specks of blood!! I wish I would have looked before we slept on the bed, definitely check the bed before you sleep in it
The staff were really friendly and the bed was really comfortable. It’s in a good location and the view is nice to wake up to
Stayed in November 2021
-
Reviewed: November 27, 2021
Sipiwe
United Kingdom1 review6.0“It was not a good experience”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted from a mobile device
low hygiene standards, shower curtain was filthy, had to ask for it to be changed. On the morning we left I forgot my nightdress in the bathroom & when I called the hotel I was told housekeeping had not seen it. I didn’t expect that, I just thought the hotel would keep it for me in their lost & found property section. Very disappointed.
the receptionist was very welcoming
Stayed in October 2021
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