Would have liked a comfy chair in the room. Breakfast on the first morning was dried up and unappetising.

Dog friendly, friendly staff, clean and convenient location.

Stayed in May 2024

Nothing it was ok

It was in a good location

Stayed in May 2024

It was cold in most rooms especially walking to our room the corridor was cold & floors very noisy when walking on

It was easy & local to find

Stayed in April 2024

No butter or marmalade for toast at breakfast. Black pudding slightly dry due to being under heat lights

Stayed in April 2024

Breakfast could be better

Dog friendly

Stayed in April 2024

Standard of room too basic. Did request Superior room after offered but then no availability.

Location

Stayed in April 2024

Nothing

Good

Stayed in April 2024

Costly for food,

Large room, everything you need is supplied.

Stayed in April 2024

Bathroom was a bit more dated. A crack in the work surface by the sink meal at the restaurant didn’t seem as freshly cooked as the previous week.

Easy parking, food facilities on site, clean & functional

Stayed in April 2024

Not enough towels in the room for 3

Easy parking and facilities. Functional & clean

Stayed in March 2024

The rooms are somewhat dated, the bathrooms particularly looked quite old

The lounge and restaurant areas were very nice, the staff were very friendly

Stayed in April 2024

Rooms were a little dated.

Good location. Excellent breakfast.

Stayed in March 2024

No electric vehicle charging stations.

The room was well appointed and clean. Everything you needed for a comfortable stay.

Stayed in April 2024

The room could do with a referb, bathroom was very dated.

Breakfast was excellent, but no marmalade?

Stayed in March 2024

Lack of a choice of beers

Location

Stayed in March 2024

We checked in late on the Wednesday night & were told breakfast was 7.30-10.30. The next morning we arrived at breakfast at 9.20am & showed to a table. At 9.35 after only have gotten toast & some drinks all the hot food was abruptly taken away. I went to ask why & was told breakfast finishes at 9.30. There was still food there mind you that was being rushed back to the kitchen. I was the rudely told I was wrong & breakfast is over. I was yet to get my 3 year old any breakfast & wasn’t offered any solution. My daughter cried as she wanted breakfast & the staff were only concerned about wanting to blame the person who told me breakfast finishes at 10.30. Why weren’t we told at 9.20am FYI you’ve ten minutes to get your hot food as we would have rushed to sort. I appreciate this a first world probably but we won’t be staying at your hotel again.

We’ve stayed here a few times before & is a clean nice hotel in a convenient location for us.

Stayed in March 2024

In the morning I went to pull back the curtains and discovered severe black mould all around the window frame, I went and raised it with reception. They were very good and aimed to rectify the situation ASAP, we were offered another room but they found the offered room had a window leak, they cleaned our room window & a resolution was found. The windows need replacing mould and condensation, rooms could do with some TLC

The location was ideal enabling us to be able to venture out from the hotel easily to explore different areas! Staff friendly and always willing to help with anything! Food was great, our evening meal was delicious & nice to see a restaurant actually deliver proper hot food! Breakfast was tasty too and very enjoyable! Was brilliant that they also provide NHS discount to food & drinks!

Stayed in February 2024

All good

Breakfast was excellent. Helpful staff.

Stayed in February 2024

If you want a peaceful sleep, I would avoid this hotel. You can literally hear every step, people walking upstairs and along the corridors. Sort out those squeaky floorboards. Not sure if the hotel is a 3 or 4 star, but I would say worthy of 3, no more. Cleanliness was okay, there were some stains on the carpet, finding out it was a dog friendly hotel once arrived, made the stain a whole lot worse as it could have easily been a stain from dog mess. We also seemed to have quite a few ladybirds in the room, even on the bed...but personally I didn't mind this. Once we put them outside, no more returned...so not sure what happened there. The bath!!! So half the water runs straight down the overflow and along the sides of the bath when attempting to run a bath...its like the tap is slightly bent on the inside part....definitely not water efficient or environment friendly. Lighting!! I don't know whose idea it was to have all lights controlled by one switch, but the lights above the bed are extremely annoying and in a bad place, ruins your eyes. Have to turn them off, and then there is no lamp or side light. Only one side of bed has a USB charging port. Lots of switches in the room that do nothing. Strange but large room.

Staff are extremely polite and helpful, I would give it a 10 if based on staff alone.

Stayed in March 2024

A bit dates in places. Little things like the remote and the information sheet was not very clean. Are at the bar and found it was expensive for what you got. Bit noisy after 11pm from corridor and upstairs.

Good location. Good value for money. Room was a nice size and bed comfortable. Shower was hot and powerful.

Stayed in March 2024

Nothing really, rooms could do with abit of upgrading, a lick of paint, the sink in the bathroom has a large crack in it.

Nice big room, staff friendly, breakfast was hot and plenty of choice, clean

Stayed in March 2024

The room was clean and comfortable but was in need of renovation. Some of the staff were not very positively helpful.

The food was very good. Both dinner and breakfast.

Stayed in February 2024

I had to go back and forth to the reception to activate my card as it wouldn’t open the door of my room, im waiting to have a double knee op and found it really hard to climb the stairs three times

Close to all shops

Stayed in February 2024

The hotel is a little worn and tired and in need of a refurb, especially on the upper floor.

Large comfortable bed, friendly staff

Stayed in February 2024