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  5. Reviews of Crewe Arms Hotel

Reviews of Crewe Arms Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Nantwich Rd, Crewe, CW2 6DN, United Kingdom

#8 of 8 hotels in Crewe

Guests' Choice

Review Score

Based on 276 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Great value for money!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff. Great location. Comfy bed

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    A clean room, good mattress “tired” furnishings decent bath I was very comfortable… it’s a functional place to stay with
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I didn’t like it was as I expected

    It is convenient and extremely good value

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    good will stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    yhought trains would be a problem but they were not fee triple glazing on room 103 would help

    Stayed in May 2024

  • Reviewed: May 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    To close to railway station could hear station announcements. No draught beer but that is coming.

    Good value for money at short notice.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    7.0
    cheap and cheerful place to stay
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    right on top of the station

    bed comfy and staff really friendly

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    hygiene

    Location

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    The staff are very welcoming very pleased to see this hotel open again.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean rooms comfortable beds fixtures a little bit tired

    Excellent for work at the train station Staff warm and friendly

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No evening meal available, needed to go out for dinner.

    The proximity to Crewe railway station. Beds very comfortable. Staff welcoming. Good breakfast at appropriate time.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Nice receptionist !
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact the whole hotel was empty and he put me right next to the train station ! Which is really close they run all night and ! The train tannoy also starts at 6 😩

    The only thing was the fella on reception he was really nice !

    Stayed in April 2024

  • Reviewed: November 29, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is noisy, traffic and trains,i would not return as i asked for a room away from the railway side and it didnt get it.

    Nice bar and outside sitting/bar area

    Stayed in September 2021

  • Reviewed: November 11, 2021

    8.0
    Will be back next year!
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The breakfast area was dirty and some women were wondering around it touching and picking up food with their bear hands which was a bit off putting. The hot tap didn't work so i couldn't turn it on to use it. it took me 10mins to figure out how to turn the shower on. Eggs took a long time to come when ordering them.

    Wow Large room! Great size and big bed, Great bathroom TV and tea and coffee Machine. Clean Not to noisy (though there was people panic buying fuel next door so car horns sounding every now and then) If you like ghosts, enjoy they have them Warm, Good lighting, Lift for disabled or heavy luggage access. Parking! Close to train station and places to get food and drinks, petrol station next door, main road easy to get to access. polite and hard working clears who respected requests to not enter a room for coivd safety! VERY GOOD Great breakfast (minus the Mess) Great chocolate machine!

    Stayed in September 2021

  • Reviewed: October 31, 2021

    7.0
    great location to crewe station
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    old building. not my style but well preserved

    location to station

    Stayed in October 2021

  • Reviewed: October 3, 2021

    8.0
    great
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    you haven't got bike in your method of transport above!

    Stayed in September 2021

  • Reviewed: October 3, 2021

    8.0
    Just right
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Breakfast service very friendly

    Stayed in September 2021

  • Reviewed: October 1, 2021

    8.0
    Excellent location near rail station. Good sized twin-room. Good food pm.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Covid & present situation accepted! Minor point - new shower appreciated, but very difficult to set-up, eg large volume of water wasted in reaching required temp. Then running cold! Presumably, another room using said! Fan didn’t work in bathroom. Couldn’t open window.

    Location excellent. Didn’t have breakfast - very expensive!

    Stayed in October 2021

  • Reviewed: September 27, 2021

    6.0
    It’s tired but clean- good breakfast and staff
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s so dated - peeling wallpaper and just needs a good jazz up ! Good for work links

    The staff and breakfast

    Stayed in September 2021

  • Reviewed: September 25, 2021

    8.0
    Leisure Stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only problem was the House keeping as we didn't realise you had to put Towels outside door for clean ones and Bins were not emptied!

    Staff were very helpful, friendly especially when we checked in as the room we originally booked was too far away from the lift, as my Mother has Mobility problems, another room was offered, even though we paid for Superior Room we took the room offered! We would stay again

    Stayed in September 2021

  • Reviewed: September 23, 2021

    8.0
    Decent Hotel
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The traffic noise and the toilet made a howling noise after flushing!

    Helpful reception staff, comfortable beds, great snack selection in the room, a general smart feeling to the place...

    Stayed in September 2021

  • Reviewed: September 22, 2021

    8.0
    Weekend in Crewe
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was a bit soft. Not much parking.

    Staff very friendly and helpful. Very clean and well decorated. Bar area very open and airy. Great cup of coffee.

    Stayed in September 2021

  • Reviewed: September 22, 2021

    8.0
    Enjoyable!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The only bugbear was that there was no USB charging facilities within the room! In this day and age and for minimal cost it is a must!

    The room was clean and comfortable, and surprisingly large Food was basic but well presented, Staff were Cheerful and willing to answer any queries. Carpark just about coped with clientelle but was safe and secure

    Stayed in August 2021

  • Reviewed: September 12, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Train noise

    Central and comfortable

    Stayed in September 2021

  • Reviewed: September 6, 2021

    8.0
    3 star rating is low for this hotel really. Should be 3 star rating!
    • Leisure trip
    • Travelers with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some cobwebs in my room, no flannels and not enough milk cartons. The outside could of been a little tidier a fair bit of rubbish about.

    I got a station view room which I specifically asked for. Very comfortable. Lovely breakfast fresh and hot. Very helpful staff. Ideal for a 3 minute walk to the station.

    Stayed in September 2021

  • Reviewed: September 6, 2021

    7.0
    Pleasant stay near all facilities if needed
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    From my room the lift noise was constant when used and the tannoy of the train station was going from 4:30 am….. even with thr window shut it was noisy . Maybe earplug recommendation?

    I wasn’t sure I booked breakfast and never attended . I am now informed I could have had breakfast .

    Stayed in September 2021

Showing 1 - 25

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