Dining room service was very low. Was seated then Waited 20 mins to order a drink and had to go find someone to make the order as no staff in the dining room. Then wrong drink brought, changed and then loads of ice in my rose wine i didn’t ask for. One staff member was totally lacking in hospitality skills throughout the evening with us and other guests. This all Spoiled me and my partners romantic dining evening.

Location is great. Very clean and everything working well. Lovely friendly helpful staff at reception.

Stayed in April 2024

We were really looking forward to using the spa. When we arrived we noticed the rota which means you don’t have the sauna and steam room on at the same time and we didn’t have time to come back to use the spa again. We thought you could’ve done with a water station or water fountain around the pool or in reception for us stay hydrated after the spa facilities. But these would be my only comments :)

The location was beautiful and we were so impressed with the countryside and views from the hotel. It was the right amount of distance to other local towns. Breakfast was lovely! Staff we super helpful. Drinks in the evening were relaxing and the music in the restaurant was a lovely touch. The room was much better than I thought! Large bathroom with powerful shower, standing mirror, sofa and a coffee machine with all the special touches like biscuits etc.

Stayed in April 2024

Some areas requiring immediate refresh

Food and service

Stayed in March 2024

The room was in need of upgrading

Leisure facilities. Staff and old Hotel

Stayed in April 2024

The standard of cleaning was poor, there was a large cobweb in the corner of the room, a big stain on the end of the bed and dead flies on the window sill. The bed was two singles pushed together.

The location.

Stayed in April 2024

No lift or anyone to help carry cases to your room

It was very peaceful

Stayed in April 2024

Food could have been better. Some good dishes (beetroot and red pepper burger 🙂); some poor (scrambled eggs ☹️). Coffee dispenser at breakfast was awful.

Beautiful location. Very spacious and comfortable room. Lovely spa. Friendly staff.

Stayed in March 2024

Fab staff, excellent accommodation, and a very clean place.

Stayed in February 2024

Because I can’t do stairs very well, we were on the lowest floor. Still lots of steps up and down to get to our room. Perhaps the worst is the front entrance with 4 big steps, no handrail or wall. Food was okay, but why dinner in the cold garden room in the winter? Breakfast was in the warmer dining room, which would have been nice for dinner too.

Great location, nice public rooms. Staff very nice.

Stayed in March 2024

The apartment we were put to stay in was in a very poor state of cleanliness. Toilet flush was not working,bathroom sink leaking, door to the apartment was very difficult to open. In my opinion,The apartment had not had a thorough clean or inspection by senior managers in some time. I have collected evidence for the cleaning team and management to review.

Hotel,restaurant and spa we exceptional

Stayed in March 2024

Bed okay but felt mattress past its best. Shower had poor flow and irregular heating of water.

Location and food

Stayed in March 2024

The inside is in need of an update. The decor hasn’t changed in the last 9 years. The bar has the same green wallpaper and furniture. The confusing dining room seems to be designed to have either a Greek or Roman theme with ugly looking busts staring at you while you eat, this robs the room of any atmosphere and it felt like we were eating in a library just waiting to be told to be quiet

The property is isolated and a fine example of a Georgian manor

Stayed in February 2024

Rooms dated and pool and Hot Tub to cool

Cost feel to the hotel

Stayed in February 2024

We had to move the bed when something rolled underneath, what a mess under there!

Great location, comfortable room, plenty of space for 4 people.

Stayed in February 2024

It was smelling of old fashioned furniture

Stayed in February 2024

The bed was very uncomfortable and the room was abit outdated and the TV was very small

The spa was lovely and modern

Stayed in February 2024

Had a nice peaceful time here after family bereavement so everything great 👍

Stayed in February 2024

That is was quite outdated and a little rough around the edges for what you pay. The food was quite average - burgers, pizzas etc. I severely missed vegetables and fruit throughout the weekend!

The property has seen better days but the staff try do the best they can with the facilities and completely make up for the fact that a bit of renovation needs to be done. The treatments in the spa were fab, there was flexibility from the staff to make us feel special. They were great!

Stayed in February 2024

The room was clean but not spotless and a bit dusty.

The SPA was nice and the hotel has a very good location, quite close to Pembroke

Stayed in February 2024

Choice orf evening meal limited

Good location for the area we wanted to visit

Stayed in February 2024

The bed matress was very soft too soft for my liking

The pool was amazing with the hot tub and sauna]

Stayed in December 2023

Unfortunately a lot of noise in the coach house from the floor above. The floor boards are very creaky.

Beautiful hotel, great food, staff and facilities

Stayed in January 2024

The water from the pool was very cold, i came for a relaxing spa day but i didn't used the pool and the water from jacuzzi had a lot of chlorine my eyes was sore and itchy because of that water, I've been not more than 15 minutes in the spa.

Nice staff,clean room and toilet, very comfortable bed, nice breakfast

Stayed in December 2023

It states no children in pool after 7pm but at 8pm there were several >15 year olds bombing and diving in the pool, running around and In and out of the sauna and steam room, staff present but nothing was said

Coachhouse was beautiful Breakfast was tasty and the staff friendly Pool, jacuzzi, steam room and sauna

Stayed in October 2023