Chester-Le-Street, Chester-le-Street, DH3 4NX, United Kingdom
#2 of 6 hotels in Chester-le-Street
Guests' ChoiceBased on 3559 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Joanna
United KingdomOne guest in our party is disabled and going it extremely difficult getting to the room on the 2nd floor
Historic building
Stayed in March 2024
Reviewed: April 26, 2024
Val
United KingdomThe stairs!
Staying in an ancient building
Stayed in April 2024
Reviewed: April 25, 2024
Clare
United KingdomThe bedroom looked worn and grubby.
The food and breakfast were very good. The staff were friendly and helpful. The location was beautiful.
Stayed in April 2024
Reviewed: April 25, 2024
Geoffrey
United KingdomMy wife finds it difficult to walk and room on top floor not good as lift only travels to first floor.
Food and wine excellent
Stayed in April 2024
Reviewed: April 24, 2024
Karen
United KingdomThere wasn’t enough shelving in the bathroom for our toiletries. It wasn’t clear when we booked that our room would be in the eaves. Headroom was a bit of a problem.
The castle was fascinating both inside and out and filled with interesting furniture, paintings and other artefacts. The staff made us feel very welcome. The breakfast was of excellent quality with an extensive selection of cold items followed by a cooked breakfast. The bathroom was quite spacious with loads of hot water. Comfy bed and quirky features.
Stayed in April 2024
Reviewed: April 24, 2024
Andrew
United KingdomBathroom a bit dated.
It’s history, the building is very old and is charming. The breakfast was excellent the staff at breakfast and bar staff were very efficient and a big asset to the place.
Stayed in April 2024
Reviewed: April 24, 2024
Craig
United KingdomHhmmm....Difficult one to answer. Maybe a mini fridge with glasses but reception provided ice and glases when requested
Lumley Castle surpassed all expectations, offering an enchanting blend of historical grandeur, luxurious accommodations, exquisite dining, and exceptional service. From the moment we arrived, we were captivated by the castle's medieval charm and impeccable hospitality. Our room was lovely, and dining in the Restaurant was a culinary delight. The blase of beef was exceptional and the breakfasts were delightful. The staff's warmth and professionalism made us feel like royalty throughout our stay. Lumley Castle is a true gem, and we can't wait to return for another unforgettable experience. Highly recommended for a magical getaway
Stayed in March 2024
Reviewed: April 22, 2024
Peter
United KingdomLet down by standard of main course of meal
Four poster bedl
Stayed in April 2024
Reviewed: April 22, 2024
Annette
SwitzerlandElectric toilets / bathtubs in the state rooms smelled a bit
Stunning castle, supercool interior, loved it. The fact that there’s also a possibility to book an escape room in the actual castle itself was amazing
Stayed in April 2024
Reviewed: April 20, 2024
Geoffrey
United KingdomThe location
Stayed in April 2024
Reviewed: April 20, 2024
Leslie
United KingdomCreaky floorboards above our room Poor sound insulation
Quirky Staff very obliging
Stayed in April 2024
Reviewed: April 19, 2024
Gazz
United KingdomBathroom was extremely small and not much room to move
Something different to the usual hotel stay
Stayed in April 2024
Reviewed: April 18, 2024
Lynne
United KingdomBathroom tired
The history
Stayed in April 2024
Reviewed: April 13, 2024
Angela
United KingdomNothing
Excellent stay room beautiful food excellent
Stayed in April 2024
Reviewed: April 8, 2024
Tauqeer
United KingdomLocation and the building
Stayed in March 2024
Reviewed: April 7, 2024
Dowson
United KingdomRoom very warm And shower difficult to get right
Convenient and reasonably priced
Stayed in March 2024
Reviewed: April 6, 2024
Gemma
United KingdomAspects of the room a little tired, but of peeling wallpaper and old sockets. Bed a little bit small.
The hotel was decorated in a regency style. We loved the bar with the fires. The room was interesting, and the bed was comfortable. We liked that the toilet had an actual chain rather than a flush as it added to the whole theme. Good shower, very hot if you weren't careful.
Stayed in April 2024
Reviewed: April 5, 2024
Barbara
United KingdomFantastic place!!! Very nice staff. Comfortable room. Very good breakfast! Lovely hotel! I recommend!!!
Stayed in March 2024
Reviewed: April 5, 2024
Gary
United KingdomNo disabled parking, carpark is a long distance away and up a hillside.
The rooms were medieval looking with big doors.
Stayed in March 2024
Reviewed: April 3, 2024
Lee
United KingdomBit of maze to get around the place and it wasn't clear but just had to have a nosey about.
Room was quirky and full of authentic character. Food in the restaurant was excellent but not cheap as to be expected. The room has lots of useless items as standard - iron & board etc
Stayed in April 2024
Reviewed: April 2, 2024
Danielle
United KingdomThe welcome wasn't great just gave us the key and told us where the room was, didn't give us any information about where things were located like the restaurant/bar. The room was a disappointment, it was clean and certainly not the room I thought I'd booked considering it was £169 for one night, we had to use the two potable electric heaters found in the wardrobe as it was rather cold. I think I just expected a little more bang for my buck so to speak.
The restaurant is fantastic, the food was absolutely stunning. The staff were friendly.
Stayed in April 2024
Reviewed: April 2, 2024
Donna
United KingdomNothing
Great breakfast. Cosy period bedroom. One of a kind experience
Stayed in March 2024
Reviewed: March 30, 2024
John
United KingdomMy towels were a bit smelly to be honest a small detail but it did have an impact on my bath. The shower dripped all night so needed to place the hand towel in the bath to deaden the thud. TV was v small.
Stunning location beautiful building helpful staff just gorgeous relaxing stay. The food was exceptional
Stayed in March 2024
Reviewed: March 28, 2024
Eric
United KingdomNo beside table which was very inconvenient. A shelf would have surfaced. Also beside light on the same side did not work.
Excellent variety at breakfast and lovely restaurant area. Didn’t get to use the bar area but feel sure would have been a very relaxing place to visit. The bathroom had everything you needed and a very good space. Plenty of good parking places.
Stayed in March 2024
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