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  5. Reviews of The Mad Hatter Hotel

Reviews of The Mad Hatter Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3-7 Stamford St., Southwark, London, SE1 9NY, United Kingdom

#81 of 1,007 hotels in London

Guests' Choice

Review Score

Based on 2251 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 76 - 100

  • Reviewed: January 18, 2024

    9.0
    perfect place to stay for a visit to National theatre
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    comfy beds, good coffee

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Highly recommended and would stay again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Breakfast slow service and a cold

    Great location Staff very friendly Food in the pub exceptional pies

    Stayed in October 2023

  • Reviewed: January 15, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was fantastic and staff were all very friendly and helpful

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Great hotel, amazing staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Can't fault the hotel in any way

    The staff really couldn't do enough to make our stay as pleasant and comfortable as possible; nothing was too much trouble. The room was a good size and spotless.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Good location
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, clean

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Lovely room, would stay again
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is on a busy road so if you're a light sleeper you may be disturbed by the traffic, so take that into consideration. Otherwise there's to note of.

    The room was clean and cozy and the beds comfy. Had all the amenities you would need. A very good price for the breakfast that is included which is a lovely continental buffet and a wide choice of hot breakfast choices too. The Full English breakfast was a 10/10. I would recommend this place for a couple nights if you're visiting London.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Very well located Hotel with great staff and food
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom was a little old

    The hotel is very well located, we were only couple minutes away from the main attractions and late in the evening if we missed the last train home, we were able to walk. The staff is very friendly and the breakfast is amazing

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Excellent, cosy hotel on the South Bank
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one coffee or tea was included with the breakfast. Otherwise, all was perfect!

    Comfortable, clean, good-sized room, fridge, coffee pod machine, plenty of complimentary products, friendly staff, great breakfast.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast was excellent. Room was very comfortable Nice touch with the toiletries.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Excellent hotel, great staff and good value for money, will definitely go back
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    We had one dinner in the restaurant which was not great but again the staff were very helpful and apologetic; everything else was great

    The staff were incredibly helpful and friendly - over and above; the room was very comfortable, perfect temperature and very well equipped - better than expected; very good value for money; eggs benedict at breakfast was fab

    Stayed in November 2023

  • Reviewed: January 9, 2024

    10
    It was my daughters birthday 🥳
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    My daughter absolutely loves it there , she goes every wedding anniversary and birthday, I’m hoping to stay there this year and can’t wait xx

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Comfortable and welcoming
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    English breakfast was luke warm

    Buffet was good

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Good location. Friendly staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Communication with the hotel was excellent. Our enquiries were answered promptly and Luke was especially helpful. We stayed in a twin room on the 2nd floor and there is a lift. The room was of a good size. Comfortable beds, tea/coffee and a coffee machine with pods. Free water in the fridge. Hairdryer, safe, iron, ironing board included. The bathroom had good towels, bathrobes and a selection of toiletries. The included breakfast had a buffet selection and a cooked option. We ate in the evening as well and enjoyed the food. The hotel staff are polite, attentive and welcoming. The hotel is in an excellent location to discover the city. I would recommend a stay at this hotel.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Our stay was comfortable and pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was great to have breakfast included and the choice was excellent. Reception staff were friendly and helpful.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    A comfortable stay for a fair price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bathroom could use some renovation and deeper cleaning of limescale. Also, this is not quite a hotel issue but we did have several meals at the pub downstairs and found the menu imprecise and the food overpriced given the location. Many of the dishes were not available.

    Friendly staff, very good breakfast with many options (including vegan/vegetarian), good location and a fair price (we did book our room well in advance). We particularly appreciated the complimentary snacks and drinks in the room including beer, several kinds of coffee and tea, milk, and bottled water. We did not experience the issues listed in some of the comments on here, including the noise from the road and poor water supply. We slept well and were able to take a nice bath!

    Stayed in December 2023

  • Reviewed: January 1, 2024

    10
    Very happy excellent location, staff and room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location and the staff were very helpful. Rooms were good and well stocked with teas, coffee and artisan chocolates with even a bottle of London Pride included. Remember to tell the pub restaurant below you are staying for a discount on the food.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    9.0
    Good find, would go again.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much to not like, some of the decor could do with a refresh, but looks like some has been done so may be an ongoing project.

    Lovely staff, really good food and drinks. Very clean. Beds comfortable, rooms well equipped. Definitely benefits from being small. Location is excellent. Would absolutely stay here again.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    10
    Lovely place, great location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely place, very beautifully decorated and very clean

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Would return!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom small and could use a scrubbing in the shower!

    Terrific location & super staff!

    Stayed in December 2023

  • Reviewed: December 26, 2023

    10
    comfort
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the environment is great.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t very hot

    Stayed in December 2023

  • Reviewed: December 24, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really nice staff! Great location!

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the road

    Location was perfect

    Stayed in December 2023

  • Reviewed: December 20, 2023

    8.0
    Friendly hotel in a great location.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. Friendly, helpful staff. Great breakfast.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    The staff were great. Breakfast lovely. Excellent theme. Discount at the bar. Room extras- coffee, chocolate, toiletries etc

    Stayed in December 2023

Showing 76 - 100

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