Water Street, Manchester, M3 4JQ, United Kingdom
#33 of 113 hotels in Manchester
Guests' ChoiceBased on 3091 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
9.2
Value for money
8.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 12, 2024
Amanda
United KingdomI love everything about this hotel. The rooms are lovely and comfortable, the breakfast is amazing and the staff are lovely and helpful.
Stayed in May 2024
Reviewed: May 11, 2024
Dawn
United KingdomThere was not much space between one of the beds in the twin room and the wardrobe so gaining access to the wardrobe was difficult. Maybe more thought could be given to furniture placement.
The room was comfortable with air conditioning. Everything was clean and there is a good strong shower. The quality of the soaps, shower gels and conditioners could not be faulted. There was a pleasant view of the front from the window. We paid for breakfast which was very good. A wide selection of options was available from the buffet as well as a good list that could be ordered from the menu. Extremely professional staff who were friendly, competent and polite. We appreciated the late checkout and took advantage of the discount from the NCP car park just round the corner. The location is excellent! It's within walking distance of theatres, restaurants, museums and galleries. There is also a lovely viaduct garden very nearby.
Stayed in May 2024
Reviewed: May 11, 2024
Georgina
United KingdomRoom temperature was a bit hot at night even with the window open
Lovely room, great location, and super being able to park
Stayed in May 2024
Reviewed: May 10, 2024
Ellen
United KingdomNot sure I can think of anything I didn’t like - it was a little pricey but then it was a central and convenient city centre location.
It was in a good location very handy for the tram, the room was lovely and spacious. The hotel was clean and the staff were friendly and approachable. On checking in the receptionist was particularly helpful - she got me a map and explained directions - she was very patient and knowledgeable
Stayed in May 2024
Reviewed: May 10, 2024
Andrew
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: May 9, 2024
Karen
United KingdomLocation /Staff
I loved the experience , especially the staff . Nothing was too much bother . Efficacious and professional. Top marks for Rafiu Geoffrey who was exceptional in every way and assured me at every step of my stay going above and beyond his duties and making sure I was comfortable and settled after long travels . So professional and courteous .
Stayed in April 2024
Reviewed: May 9, 2024
Muhamad
AustraliaNA
Nice and clean. Team helpful and welcoming. Very well situated.
Stayed in May 2024
Reviewed: May 8, 2024
Camilla
United KingdomLovely spacious room
Stayed in May 2024
Reviewed: May 7, 2024
Leopoldino
United KingdomThe service was excellent
Stayed in May 2024
Reviewed: May 6, 2024
György
Hungary-
Helpful staff, good location, spacious rooms, excellent breakfast
Stayed in May 2024
Reviewed: May 6, 2024
Lisa
United KingdomN/A
Clean and comfortable
Stayed in May 2024
Reviewed: May 6, 2024
Paula
United KingdomI don’t have anything bad to say
Very clean, great location & fab breakfast
Stayed in May 2024
Reviewed: May 4, 2024
Deb
United KingdomNothing
Everything was lovely
Stayed in May 2024
Reviewed: May 4, 2024
Shaun
United Kingdomnothing
All of it
Stayed in May 2024
Reviewed: May 1, 2024
Miko
EstoniaAC in our original room didn’t work, but it was sorted out quickly and we got our room switched and upgraded. It wasn’t that much of a big deal, just a minor inconvenience.
Lovey and helpful staff. Very welcoming and polite.
Stayed in April 2024
Reviewed: April 28, 2024
Barry
United KingdomI have stayed here previously and like the location and had a good experience before
Hotel is an excellent location Rooms big Breakfast great Staff friendly
Stayed in April 2024
Reviewed: April 28, 2024
Mosley
United KingdomLoved the views, the staff were friendly, rooms were clean, beds were comfortable. Breakfast was so tasty and the service was outstanding
Stayed in April 2024
Reviewed: April 27, 2024
Sue
United KingdomBreakfast -amazing! Staff - amazing! Bar -amazing! Hotel - amazing! Love this hotel, definitely our go to for when we go to Manchester. Room - fabulous although only a tiny gripe but room lighting a little too dark when getting ready (bathroom good though)!
Stayed in April 2024
Reviewed: April 23, 2024
Sandra
United KingdomNothing
Very welcoming beautiful building in a lovely location
Stayed in April 2024
Reviewed: April 23, 2024
Juraj
Slovakiavalue for money, I think it might be cheaper
Great location near the Aviva studios (venue for concerts) near business district Comfortable room, great atmosphere of the hotel building very nice bar near lobby, we spent very nice evening watching football in the bar great breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Joy
United KingdomNothing to dislike!
We were upgraded to a good size room with a large window. The bed was very comfortable, a lovely bathroom and everywhere was exceptionally clean. Very good breakfast with lots of choice. Friendly and helpful staff.
Stayed in April 2024
Reviewed: April 21, 2024
Aneela
United KingdomLocation
Stayed in March 2024
Reviewed: April 20, 2024
Giuseppe
United KingdomIt was well located and ideal for my short stay.
Stayed in April 2024
Reviewed: April 20, 2024
Amanda
United KingdomAlthough bathroom good, I would have preferred a bath especially after running a marathon! 1st night I had very noisy neighbours resulting in little sleep. 2nd night was peaceful.
Staff lovely and welcoming. Comfortable bed. Loved the breakfast ,plenty of choice . Bar/longe area relaxing atmosphere.
Stayed in April 2024
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