City Centre, 53 Piccadilly, York, YO1 9PL, United Kingdom
#80 of 104 hotels in York
Guests' ChoiceBased on 3458 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Roderick
United KingdomNo real restaurant. Not an option but so many round the hotel it was ok
Mainly everything. Especially the location
Stayed in May 2024
Reviewed: May 7, 2024
Carlos
SpainA
A
Stayed in May 2024
Reviewed: May 6, 2024
Debbie
United KingdomLift wasn’t big enough nor fast enough need another lift
Friendly and clean
Stayed in May 2024
Reviewed: May 6, 2024
Jacqueline
United KingdomBreakfast had everything but coffee machine not filled regularly
Stayed in May 2024
Reviewed: May 5, 2024
Lynne
United KingdomLocation, breakfast and comfortable bed.
Stayed in May 2024
Reviewed: May 5, 2024
Ana
United KingdomI had a really good experience. The place was clean and the staff very kind.
Stayed in April 2024
Reviewed: May 5, 2024
Geraldine
United KingdomDark colour scheme. A little bit noisy.
Clean and comfortable bed. Nice breakfast. Convenient location for Barbican Centre.
Stayed in May 2024
Reviewed: May 4, 2024
Michael
United KingdomWindow I one of the rooms screwed up so unable to open which I think is a fire risk and had to ring reception to lower the heating as unable to open window and your not able to control heating level yourself
Stayed in May 2024
Reviewed: April 30, 2024
Brenda
United KingdomThere was nothing not to like clean room comfortable bed. We have stayed there twice again to see shows at the Barbican.
We went to a show at the Barbican and this hotel is just a 5 minute walk from there.
Stayed in April 2024
Reviewed: April 29, 2024
Tracy
United KingdomExcellent location for Barbican Centre. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: April 29, 2024
Hannah
United KingdomThe toilet took very long to refill, meaning it couldn’t be used/flushed twice in a row
Wonderful staff, very clean, well presented, spacious rooms, nice gym
Stayed in April 2024
Reviewed: April 28, 2024
Rukhsana
United KingdomGreat staff, very friendly and helpful. Made our stay very positive and enjoyable. Thank you ☺️ The room was clean too.
Stayed in April 2024
Reviewed: April 25, 2024
Colin
United KingdomGood location and good facilities friendly staff
Stayed in April 2024
Reviewed: April 24, 2024
Joanne
United KingdomPlease see above.
I had to have eye surgery and it was not expected. You would not allow me to change dates and that’s why I rate you lower. You never gave me an option to book a refundable reservation via booking.com. In sight of this. I could not attend my mini break at your hotel. I called up and no compassion was provided and hence quite unprofessional dealing with you. If you’re able to offer me a change of dates then I’d be pleased to come and rate you higher. I’m sure your hotel is a great place to stay. Many thanks joanne
Stayed in April 2024
Reviewed: April 23, 2024
Sinclair
United KingdomThe view
The location was good. The staff were all lovely. Our room was comfy
Stayed in April 2024
Reviewed: April 23, 2024
Gemma
United KingdomThe bed was uncomfortable
Excellent friendly staff service. Very clean. Good choice of breakfast.
Stayed in March 2024
Reviewed: April 23, 2024
Jothinder
United KingdomShowers was either way too hot or way to cold. Told receptionist- changed from too hot to too cold. With young kids this wasn’t great.
Nice clean hotel, staff were nice.
Stayed in March 2024
Reviewed: April 22, 2024
Peter
United KingdomNo breakfast included for the first time in a few bookings
clean and comfortable
Stayed in April 2024
Reviewed: April 20, 2024
Lily
United KingdomWe never got our £30 damage deposit back and left it pristine as we found it
Lovely and quiet
Stayed in March 2024
Reviewed: April 20, 2024
Walters
United KingdomNo parking
Location
Stayed in April 2024
Reviewed: April 18, 2024
Aylin
MaltaCleaning
Staff
Stayed in April 2024
Reviewed: April 17, 2024
Emma
United KingdomNo bath in my room
Great location, close to the walls and in a quiet location. Felt safe and close to the city, shops and bars. Staff were helpful - changed my room when I arrived as wasn't comfortable having a connecting room. Gym was great.
Stayed in April 2024
Reviewed: April 15, 2024
Bayarchimeg
MongoliaMaybe price of breakfast
Breakfast was over priced only because Wetherspoon cross road
Stayed in April 2024
Reviewed: April 15, 2024
Chloe
United KingdomBar staff wasn’t the best host
Fine
Stayed in March 2024
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