86-90 Charles Street, Leicester, LE1 1GE, United Kingdom
#10 of 30 hotels in Leicester
Guests' ChoiceBased on 3341 hotel reviews
7.7Cleanliness
8.3
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Linda
United KingdomGetting to the hotel in a car is difficult and parking was a hassle, more instructions should be given when booking.
Good hotel, location great once I found it, parking was a hassle, no clear instructions. The breakfast was good.
Stayed in April 2024
Reviewed: April 24, 2024
Kelley
United KingdomBed was uncomfortable,lighting not great in the room
Location, staff helpful and friendly
Stayed in April 2024
Reviewed: April 22, 2024
Karen
United KingdomAlthough location good finding the car park was a nightmare, there were roadworks and no proper signage. Was not sure if I had actually parked in the right place. The shower went everywhere.
Location was useful for purpose of visit. Reduced cost city centre parking was good. The staff were extremely helpful and friendly. The room was quiet.
Stayed in March 2024
Reviewed: April 22, 2024
Mandy
United Kingdombreakfast could of been improved eggs all pile on top of each other, same with the hash brown not cooked in the middle on some of them, not very hot as well, bedroom floor could of been clearer and empty only one bin. shower would of been better with a least one shelf. need new hair dryers in each rooms. Broken windows in two rooms need fixing asp, has booked 3 rooms
location ,staff very helpfully every day always smiley and cheerful. beds where fine, shower lovely,
Stayed in April 2024
Reviewed: April 22, 2024
Lenik72
United KingdomThe bed was not very comfortable.
Nice, big room. The location was great.
Stayed in February 2024
Reviewed: April 20, 2024
Rebecca
United KingdomDidn’t like the narrow bed as standard. Surprised that a King sized bed was charged at a higher price.
Close to the venue we were attending and close to parking. The breakfast was very good and staff very helpful and friendly.
Stayed in March 2024
Reviewed: April 19, 2024
Kane17
United KingdomBar prices were a bit steep
Clean and well presented hotel
Stayed in February 2024
Reviewed: April 19, 2024
Roselyn
United KingdomThis hotel was one of the best that I've stayed at. The bed was really comfortable and the room was clean. The staff were also polite.
Stayed in March 2024
Reviewed: April 17, 2024
Toni
United KingdomWish the coffee machine downstairs was available later
Comfy bed and nice and quiet
Stayed in April 2024
Reviewed: April 16, 2024
Amy
United KingdomGreat location. Very clean. Everything in good working order. Good size room. Comfortable bed. Quiet.
Stayed in April 2024
Reviewed: April 16, 2024
Michael
United KingdomParking off-site and had to pay for it.
Comfortable room, with a walk-in shower in the bathroom. TV aerial faulty, poor selection of TV channels. Missing switch on desk light which could potentially be dangerous (reported to reception).
Stayed in April 2024
Reviewed: April 15, 2024
Veronica
United KingdomDrinks were phenomally expensive. Mediocre wine .
Excellent location. Friendly staff. Spacious comfortable rooms at a reasonable price.
Stayed in April 2024
Reviewed: April 15, 2024
Janhvi
United KingdomGreat location, clean room, comfortable bed and good value for money
Stayed in April 2024
Reviewed: April 15, 2024
Parfait
United Kingdomwas cold inside
everything
Stayed in March 2024
Reviewed: April 15, 2024
Parfait
United Kingdomwas cold inside
everything
Stayed in April 2024
Reviewed: April 14, 2024
Mathew
United KingdomThe noise from the street carries all the way up to floor 4 even a woman just talking on the phone in the street is clearly heard from the room, every noise seems amplified
The room was the access room and was lovely and spacious
Stayed in April 2024
Reviewed: April 14, 2024
Leanne
United KingdomGood atmosphere, easy to find, clean, very good service.
Stayed in April 2024
Reviewed: April 14, 2024
Sushila
United KingdomRoom heating was not working properly.
Reception staff were excellent.
Stayed in April 2024
Reviewed: April 14, 2024
Brandon
United KingdomBreakfast was a basic offering. I wouldn’t have wanted to pay extra for it. TV in the room didn’t have free view alt allow viewing of BBC ITV etc. I had to login to iPlayer
Good location. It was quiet at night
Stayed in April 2024
Reviewed: April 14, 2024
Sally
United KingdomNeeds a bit of fresh up.
Friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
Hannah
United KingdomOutside was very noisy and no fault of the hotel's but we didn't feel safe downstairs having a drink or out and about....but that was nothing to do with the hotel but possibly the location... The staff were exceptional and obviously put up with a lot some of which we witnessed which wasn't necessary but the staff handled it like professionals.
The staff were lovely. The room was functional and clean. The breakfast was delicious.
Stayed in April 2024
Reviewed: April 13, 2024
Clare
United KingdomNothing
All new and fresh - central location and lovely staff
Stayed in April 2024
Reviewed: April 12, 2024
Dora
United Kingdomsmall comment about the breakfast -some fresh vegetables and ham option would have been nice
Room was nice and spacious and location of the hotel is great , close to all the main attractions and 15min to Space centre by bus. Breakfast was nice too.
Stayed in April 2024
Reviewed: April 11, 2024
Scott
United KingdomMattress too soft. Lift out of orderp
Convenience to train station
Stayed in April 2024
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