9 Russell Road, Kensington and Chelsea, London, W14 8JA, United Kingdom
#765 of 1,009 hotels in London
Guests' ChoiceBased on 700 hotel reviews
7.1Cleanliness
7.8
Comfort
7.7
Location
8.3
Facilities
7.1
Staff
7.8
Value for money
7.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 5, 2023
Thomas
United Kingdomtiles broken on bathroom floor which was a safety hazard window bit crack in it
well equipped comfy bed
Stayed in April 2023
Reviewed: April 3, 2023
Vanessa
United KingdomRoom is small.
Comfortable bed, nice bathroom, good location, lift was handy.
Stayed in March 2023
Reviewed: April 2, 2023
Michael
United Kingdomconstantly asking for tea bags, milks shoddy house keeping one day wow next day what day after why? THIN mattress, small single beds noise from the hall and upstairs rooms and room 3 all you can hear is the receptionist opening and closing draws and wheeling around in the chair. the fridge sounds like it’s running on a two stroke generator all night. and when you come out the front door it looks like your walking into a dump with old black mattresses piled up and rubbish bags and the old hotel sign from the previous owners.
location for work at the Olympia that was it!
Stayed in April 2023
Reviewed: March 30, 2023
Debra
United KingdomVery small room so not much room to move around beside the bed.
Clean, close to Olympia. Easy check in, lift to 3rd floor. Powerful shower and comfortable bed.
Stayed in March 2023
Reviewed: March 24, 2023
Joe
United KingdomGood location for London Olympia. Room clean but small, but not bad for the price. Don't bring large/heavy suitcases!
Stayed in March 2023
Reviewed: March 5, 2023
Samuel
United Kingdomwindow was damaged so it wouldn’t close so it was really cold in the room, especially at night which meant I didn’t sleep well. also the noise in the property from other guests at 2 & 4am banging doors, shouting and playing music was disturbing.
close to event, staff member on reception was fantastic, shower was nice. clean and straightforward.
Stayed in March 2023
Reviewed: March 4, 2023
Kristiepurcell
United KingdomNoise from rooms above, could hear people moving about and doors closing
Compact room, nice and simple, Microwave, kettle, plates, cutlery in room
Stayed in March 2023
Reviewed: February 27, 2023
Jacobine
Belgiumthe room was extremely small and I expected a way better bathroom etc.
location was nice, shower too
Stayed in January 2023
Reviewed: February 27, 2023
Bello
NigeriaNothing really
The facility was in a great location.
Stayed in February 2023
Reviewed: February 26, 2023
Stephanie
United KingdomLift use limited Lack of reception staff
Location Comfort and cleanliness of room
Stayed in February 2023
Reviewed: February 24, 2023
Abisola
Nigeriathe elavator is small, so if you have multiple boxes, you may need to go up a few times
the cozy room
Stayed in January 2023
Reviewed: February 21, 2023
David
United Kingdomnice and clean, very reasonably priced .
Stayed in February 2023
Reviewed: February 4, 2023
Dragonforcehair
United KingdomDuvet was very thin. Temperature in the room was fine but I get chilly easily. Thin walls meant that we were woken a few times by the noise of other guests.
Late check-in, clean, affordable. Water bottles provided (desperately needed after the walk to the hotel). Friendly and helpful staff.
Stayed in February 2023
Reviewed: January 26, 2023
Hiep
United KingdomThe room is quite small, if it was a little bit bigger, it would be perfect.
The room is exactly as advertised in booking. The room is small but neat and clean. it is comfortable to sleep, there is an air conditioner and an e-heat. Bathroom is very clean.
Stayed in January 2023
Reviewed: January 13, 2023
David
United KingdomThe place has some signs of the previous incarnation but I'm sure
Great concept, clearly still in the development process but I'd definitely recommend on the basis that it's great value, convenient and friendly
Stayed in January 2023
Reviewed: January 10, 2023
Imán
SpainThe bed was a bit uncomfortable
Location
Stayed in December 2022
Reviewed: January 9, 2023
Joshua
United KingdomThe reception being in another hotel and a £50 deposit being required on arrival
Stayed in November 2022
Reviewed: December 29, 2022
David
BurundiRooms are tiny. Questionable value for money. No breakfast available. Heater didn't work in the room.
Very clean hotel, nice bathroom. Quiet location. Tube station about 15 mins walk away and an overground station in the same street.
Stayed in December 2022
Reviewed: December 14, 2022
Kimberly
Canadawasn’t the best quality room for the price.
great location
Stayed in December 2022
Reviewed: December 13, 2022
M
United KingdomThe room was quite small and for the price I payed I expected something a little bigger. The bathroom unfortunately did not have earbuds and there was little room to put things down. The double bed was actually two singles put together, so again, not great for the amount of money per night this is.
Place was super clean, looked nice and it's close to overground as well as underground stations.
Stayed in December 2022
Reviewed: December 8, 2022
Devon
United States of AmericaThe location was fantastic, easy walk to Victoria and Albert Museum and the Museum of Natural History, as well as super close to the Overground station which provided accessibility to Soho and Camden. The area was quiet and I felt safe walking around.
Stayed in December 2022
Reviewed: November 29, 2022
Cristina
SpainAll good. Good value for money.
The room is very small but comsy. It has everything you need. The bathroom is great. The check in is fairly easy to do and the building has a lift which was great because I was pregnant. Room was clean and had WiFi.
Stayed in November 2022
Reviewed: November 27, 2022
Montserrat
SpainWhen checking out you are not told how to get your 50 quids deposit back. Far from tube stations.
I loved the fact that the room was completely equipped: toiletries, slippers, microwave, kettle, fridge, TV, dishes, cutlery, etc Bus stop around the corner.
Stayed in November 2022
Reviewed: November 21, 2022
Lisa
United KingdomNo breakfast
Location and price
Stayed in November 2022
Reviewed: November 21, 2022
Edward
United KingdomI didn't like that our door didn't lock, with no remedy, or alternative available, having to rely on dumb luck for our belongings to stay l, rang reception but they were unfortunately limited with what they could do, understandably so as it was Saturday evening.
I liked the friendly staff, location and the room was clean
Stayed in November 2022
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