25-27 Southwick Street, Westminster Borough, London, W2 1JQ, United Kingdom
#417 of 1,009 hotels in London
Guests' ChoiceBased on 4246 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.2
Staff
8.7
Value for money
7.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 1, 2024
Yvonne
United KingdomOnly criticism is that the breakfasts are very expensive.
Lovely place to stay very clean and comfortable. Very warm, helpful friendly staff with a particular mention to Linda and Wyonna for all their help 😊
Stayed in February 2024
Reviewed: March 1, 2024
Sophia
SwitzerlandVery small room! Just enough space to open one carry-on bag. Only one bedside table, the other side of the bed is against the wall. Was ok for 2 nights but would have felt cramped for two if we had stayed longer.
Excellent location, close to Hyde park and various public transportation options. Quiet and elegant street. Walking distance (20-30 min) to Mayfair and Soho. The hotel is new and has a "nordic" aesthetic. The beds and pillows are very comfortable. Quiet room.
Stayed in February 2024
Reviewed: March 1, 2024
Steph
United Kingdomcostly for 1 night stay which is around 150£, but will see it as a treat. Would live to revisit again
Good service and like the design of the room which is comfortable. Had a meditation pod and a refreshing hotel experience. Offered me to check the room before checking in as well which is a plus. Also allowed me to check in slightly earlier
Stayed in February 2024
Reviewed: February 29, 2024
Jakub
PolandCould be a little closer to tube, but it’s still just a 7-10 minute walk to Paddington.
Very comfortable, well designed hotel, kept up with attention to detail. Clean & cozy, very nice staff.
Stayed in February 2024
Reviewed: February 29, 2024
Georgia
United KingdomFor somewhere that promotes a good sleep so widely, it's incredibly noisy. I could hear every word of the business call the man in the room next to me was making and it made me feel quite paranoid when I was on the phone myself. There was a lot of noise from housekeeping, including very loud laughter in the hallways. Great that they're having a good time and clearly enjoy their jobs, not great that we were trying to sleep!
Absolutely beautiful hotel, perfect for when you want to unwind. There are great facilities including a library, meditation centre, atrium, sauna and kitchen area. I really loved the decor and style throughout. Room was quite small, but the underbed storage was great and was sufficient for my 3 night stay. The bed has to be one of the comfiest I've ever slept in, and breakfast was delicious. The staff are lovely and couldn't have been more helpful during my stay. Its in quite a convenient location and I will be back!
Stayed in February 2024
Reviewed: February 26, 2024
Mohammed
Saudi ArabiaThe room was very small without closet for clothes and the corridors were very narrow with lots of stairs in the corridors till reach the room.
The hotel location was amazing and the staff were friendly, all services were available as expected.
Stayed in February 2024
Reviewed: February 26, 2024
Daan
NetherlandsThe only thing that we had was there were only plugs on one side of the bed and not on both, but that was the only thing about the room, and that in the bathroom there were only 1 place to hang out towel (we were with 3 people)
The location was amazing, in-between two stations that are well connected to the entire city. We had lovely interactions with the people that were working there and they were very kind and helpful. The bathroom was cozy, the only thing was that I couldn't figure out how the shower heat worked but we worked around it.
Stayed in February 2024
Reviewed: February 26, 2024
Haneen
IraqSize of the room
The location, staff and everything was great
Stayed in February 2024
Reviewed: February 25, 2024
Sarah
United KingdomTerrifying wake up by a random fire alarm!!
Ideal location for what I had planned. Staff were nice and friendly. Room was small but perfectly comfortable
Stayed in February 2024
Reviewed: February 25, 2024
Paul
ItalyVery clean, comfortable and good price
Stayed in February 2024
Reviewed: February 24, 2024
Elizabeth
United KingdomWelcoming
Stayed in February 2024
Reviewed: February 23, 2024
Carla
NetherlandsAll was great!
The staff is excellent and love the eco natural vibe.
Stayed in February 2024
Reviewed: February 22, 2024
Jaine
United KingdomShower temperature very hot
Very clean , Excellent staff Lots of vegetarian food
Stayed in February 2024
Reviewed: February 21, 2024
Nico
PortugalNot a very confortable room. No closets
Location
Stayed in February 2024
Reviewed: February 20, 2024
Solo
Saudi ArabiaPrice Small and Narrow rooms and Corridors
Great Location Clean and environment Eco and Environmentally- friendly
Stayed in February 2024
Reviewed: February 19, 2024
Danae
GreeceEverything is very good
Clean & location
Stayed in February 2024
Reviewed: February 19, 2024
Louise
New ZealandToo much furniture in the single room, & thick mattress topper had become a bit lumpy
Lovely staff, generally comfy room and great bathroom and products, sauna.
Stayed in February 2024
Reviewed: February 19, 2024
Trine
DenmarkGreat and clean hotel. Great location and Friendly staff. The room was a bit small and the bed was very close to the window, which made it a bit chill to stay in the room in the winterperiod. The hotel and room was clean and there was nice toiletries. Overall a very good hotel, which I can recommend.
Stayed in January 2024
Reviewed: February 19, 2024
Victoria
UkraineNot soundproof, not much space, and there was no full-length mirror in my room.
Great location, friendly staff, nice interior, free coffee, tea and cookies in the lobby. I also liked shampoo, conditioner, and body wash that they provide in hotel rooms.
Stayed in February 2024
Reviewed: February 19, 2024
Martin
United KingdomNoise from room above, no tea / coffee in room, shower tiny.
Nice atmosphere and good value for money
Stayed in February 2024
Reviewed: February 19, 2024
Enrico
ItalyRoom Air gets very dry.
Comfortable bed and pillows, clean and modern room, complimentary fruits
Stayed in February 2024
Reviewed: February 18, 2024
Kate
United KingdomAs others have mentioned. The rooms are on the small side . However, the square footage is clear on Booking, so it wasn’t a surprise to me.
Modern, clean, eco-friendly, and calm. Loved the style and the personal touches. Very friendly and personable staff. Given the location (Paddington), I think it was pretty good value. Liked the storage under the bed.
Stayed in February 2024
Reviewed: February 18, 2024
Azimah
BruneiThe narrow hallways and multiple doors in the hallways were difficult to get through with a stroller especially if you’re alone with the child
Stayed in February 2024
Reviewed: February 17, 2024
Fiona
United KingdomCould barley move in the bedroom and bathroom/shower area was TINY anyone over a size 16 or grown man got no chance in that shower
Good location and nice and clean
Stayed in January 2024
Reviewed: February 16, 2024
Silvia
ItalyAlthough the room was not small - the bed was super high and pushed to the wall, making the overall sleeping a nightmare. Adult couples cannot really move as you can fall down. Not for people with disability. The Safe under the bed is possibly the worst place ever seen in my life. it's at the end and place on the floor. How do you think a senior client could use it? Why I should lay over the floor to store my belongings. Also there weren't enough places to put things. A chair or shelves would be enough to make the room more comfortable. The breakfast is slow and super expensive. I suggest you go out and have it anywhere else.
The position is ideal being close to Paddington Station and Hyde Park. The Hotel has fine furniture, brand new style and the rooms are small but cozy. Cleaning/heating perfect Check-in and checkout super easy.
Stayed in February 2024
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