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Reviews of The Black Swan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Manchester Road, Glazebrook, WA3 6LA, United Kingdom

#1 of 1 hotels in Glazebrook

Guests' Choice

Review Score

Based on 1176 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    7.0
    Friendly service
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    On the weekend,breakfast is not served until 9 am - a bit late if you want to get going. An area map would be helpful but not provided. Tv Remote was a bit temperamental and often would not turn the TV off . The heated towel rail in the bathroom seem to be stuck “on” which made the bathroom and room very hot / the knob at the bottom was too hot to turn it off and the switch outside the bathroom didn’t seem to work at all. The shower tap had part missing, but we could still turn it on and adjust with a little difficulty. The corners in the shower were streaked with black not sure if this was mould or I don’t know what and cover over the shower drain was not attached The water did not get away quickly in the basement or the shower. Also, the toilet and basin were not cleaned over our three night stay.

    We loved The size of the room and huge bathroom and air-conditioning. The bed was very comfortable. Friendly Service… Great weekend full breakfast and it was very convenient to have dinner here - best chips on tour. Ducks in the garden were fun and you could buy a bit of feed for 50p to feed them. The kids loved it. We liked that it had a fan and hairdryer… And that tea coffee sugar and biscuits were replenished daily.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    If in the area, we would stay there again.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The noise from the "tribute act"

    Everything was as expected. The staff were helpful.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room - Disability Access
    • Stayed 1 night

    Room was direct access from outside, straight in the terrace/playground. There was a noisy technical installation on the other side of a wall.

    The hotel has a real english pub atmosphere. Menu was fine and much less boring than a typical Hotel restaurant. Personell in the Pub was excellent. Coffee at breakfast was excellent, other choices were very limited.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Slightly disappointed
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some rooms above the bar are noisy Smoke detector above the flashed all night Curtains did not fit and let in far too much light

    Nice location Great outdoor space with pond and ducks

    Stayed in March 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Below average breakfast. A reheated pancake and some pastries.

    Clean room. Well decorated. Quiet. Free car park. Restaurant on site.

    Stayed in March 2024

  • Reviewed: April 25, 2024

    8.0
    Great value , lovely staff , runs like a well
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe a light at the dressing table To do hair / makeup etc

    Great Location , approx 35 mins from Manchester Centre . Lovely room , this place has it all - rooms / pub / great food / car parking /

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    It is definitely value for money
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a bit hot

    Very clean and the breakfast was fabulous

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Relly enjoyable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy extractor fan in rooms during the day and early morning

    Breakfast was ok choice was limited for cook sandwich or omelett good choise of cerial fruit and pasterys

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We had the Black Swan superior double room which was very spacious - decor was not modern however this was expected and was in keeping with the period of the property/presented as per the images on the site, The room itself was clean with the usual complimentary coffee/tea supplies. Bed was a little firmer than we are used to having in accomodations however it wasn't entirely uncomfortable as it didn't keep us awake! Shower pressure was average but we found the bathroom very warm as we were not able to work out how to turn the heated towel rails off, which is probably due to our unfamiliarity with this type of item. Room was initially a little overheated but we were able to open the window to allow cool air in. Would recommend some instructions for basic use of heating/shower operations.. a lot of the equipment is different to Australia and we found generally with all our accoms that we had to work out how to use things or, in some cases, not use them at all due to lack of instruction. Location suited us for a midway point to our next destination and, with parking and breakfast included in the price, it represented good value. Breakfast was cooked independently - not served buffet style - which was good as it allowed you to customise the way eggs were served however there was some cereals/fruit available on nearby table to also help yourself to along with juices.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We only stayed one night.

    Lovely staff in all areas. Friendly barman. Food was great with huge portions. Breakfast was good. We had a room with a bath with lots of hot water. Easy drive from the airport.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    The Black Swan post VAR outrage at Molineux
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only adverse comment is that our evening meal did take a while to be served as we ordered from our room and advised that we would be in the bar dining area at 20:00 but we were not served until 20:30, however, that was perhaps understandable, as there was a private function in the main salon ... 🤔😉🤫 There was a bit of landscaping going on in preparation for the summer trade but it did not affect our stay ... 🤫

    The duty manager was very accommodating with our late arrival, which we had advised in advance, and he made sure that we did not miss out on our evening meal with the kitchen due to close at 20:00. Also, Linzi at breakfast made sure that we had prompt service as we had to be on the road early to ensure that we were back in Moscow, Ayrshire, in time for the football match on Sky ... 😉😎🤫 Also, the Cheshire IPA hit the mark ... 😉

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Lovely pub with very good room and food in the countryside.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We've stayed for two nights and found nothing to complain.

    We've particularly liked the very friendly staff, easy check-in and check-out, nice pub facilities with a good variety of beers and wine. The breakfast was very good as well as lunch and dinner! Overall we had a very good time in the Black Swan.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Relaxing atmosphere.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great breakfast and attentive staff.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    All round good accommodation and restaurant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Excellent rooms

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Great place to stay nice food and friendly atmosphere
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good food great selection of beers nice room and friendly atmosphere

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Better breakfast choices

    Excellent room Staff were very helpful Convenienc for a short train journey to centre of Manchester Excellent sister pub was the station bar. Recommend you visit the station at Irlam

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    A bit disappointing
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The base of the bed was very hard wood and sticking out. My wife and I were continually banging our legs on it when we were walking past. I didn’t appreciate them closing the bar at 9.15pm because there were not many people drinking. They should at least stick to their opening hours.

    Very clean and good value for money.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Staff very helpful.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Too far out of Manchester.

    The staff were very friendly. The food was very good. Rooms were good.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    9.0
    A great place to stay, woke up refreshed and then down to a lovley breakfast (loved the omelette).
    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    All good.

    Lovely room, excellent breakfast.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Comfortable and friendly but expensive for drinks.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bar closed before 10 on a Friday night.

    Location and parking.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Enjoyed the stay.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Very good.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Excellent stay
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Creaky bed.

    Comfy bed although creaky. Very quiet room. Large, free car park. Restaurant with excellent food and staff

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Pleasant room, pleasant staff and pleasant food
    • Leisure trip
    • Travelers with friends
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike

    It was so comfortable and a lovely setting

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Well worth the money great food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    nothing major the bathroom needed a new bath panel, touch up here and there possibly

    Dinner was fantastic we both had the tomahawk steak, good to perfection everything was great. Breakfast was again very nice good quality bacon, sausage etc.. Never stayed before but we will be going again. Staff were fab too

    Stayed in March 2024

Showing 1 - 25

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