Winchester Road, Newbury, RG20 9LE, United Kingdom
#11 of 12 B&Bs and inns in Newbury
Guests' ChoiceBased on 778 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
9.2
Value for money
8.1
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Doreen
United KingdomWe paid for a comfy room but in essence it was a snug room for more money although we had the 'benefit' (?) of the 'honesty bar'! it is a pity the staff were not honest with us as the booklet stated an array of items available but we had a tray which contained two small tubs of pringles and a packet of salami! We mentioned this when we went for dinner as did not wished to be charged for items we had not used - only to be told they were aware as there was a supply issue. there was also a lack of staff members but those who served us were polite, Lovely ensuite only let down by the output from the supposed rain shower head. Having said that we had a pleasant night's stay.
Great location after spending day at Highclere castle and easy free parking! The room was snug but suited our purpose and the bed was nice and comfy. We ate dinner in the restaurant which was pleasant and not too crowded. My pulled pork and leek pie was very tasty especially with the extra gravy I requested. For breakfast there was a good selection and a good menu. The cooked food set us up for the day ahead.
Stayed in April 2024
Reviewed: April 18, 2024
Nikki
United KingdomNo heating in the bathroom
Room was lovely, food was delicious and staff very friendly
Stayed in April 2024
Reviewed: April 14, 2024
Richard
United KingdomFantastic location to Highclere castle. Room was clean and comfortable. Had evening meal in the pub which was also great, lovely little place. Breakfast was also lovely. Would definitely recommend.
Stayed in April 2024
Reviewed: April 14, 2024
Julie
United KingdomNot enough staff on, the one that was, was lovely but she was checking people in and out, running the bar, ordering the food.
Very close to Highclere Castle. It states on the website that it’s within walking distance but tbh it would be a bit of a trek, ok if weather nice but definitely not 400mtr away or even a 15 min walk.
Stayed in April 2024
Reviewed: April 11, 2024
Robert
United KingdomRoom was small but that is a minor criticism.
Friendly helpful staff, cleanliness, good food, and nice atmosphere.
Stayed in April 2024
Reviewed: April 8, 2024
Michael
United KingdomBathroom on rhe small side....room 104
Staff very friendly and helpful
Stayed in April 2024
Reviewed: April 8, 2024
Andrew
United KingdomWe went to visit Highclare castle It is literally 10 min drive 25 min walk The property is a pub and B&B the price is excellent for such a good position to visit many places. Room 107 was comfortable and ensuite was fine with excellent shower. We had a meal there on Sunday evening (7TH) And despite it being busy, food was fine and arrived quicker than we thought it would. I have to mention Amy who despite being really busy made sure we had everything we needed, and has a wonderful sense of humour . Would definitely stay the again .
Stayed in April 2024
Reviewed: April 4, 2024
Lillah
United KingdomEvening dinner menu, couple dishes not available due to stock levels and wine list needs updating.
Satisfactory stay.
Stayed in April 2024
Reviewed: April 4, 2024
Kinigopoulos
United KingdomRenovation work was going on at the time and in some parts of the hotel areas smelled of paint
Great breakfast, excellent helpful staff
Stayed in March 2024
Reviewed: April 1, 2024
Tara
United KingdomCan’t think of anything to improve
Dinner was very good, good choices across the menu, service was very good, although we did order a while u wait item & it came with starters .. would have assumed it came before but it was still very good … Alyssa our waitress was very good, efficient, chatty but not to much & made the time spent there comfortable & welcoming
Stayed in March 2024
Reviewed: March 24, 2024
Angela
United KingdomRoom was cold, radiator was covered by long thick curtains so heat didn't go into room.
Food was excellent, as we're the staff.
Stayed in March 2024
Reviewed: February 15, 2024
Shane
United KingdomEverything was fine
We were visiting Highclere Castle that evening and arrived at lunchtime and had an excellent meal before checking in. Claire the waitress that served us was exceptional along with food. We met Amy at check-in and she couldn't be more helpful. We found the whole team to be polite and very professional. The food was excellent and our whole trip was a memorable one.
Stayed in February 2024
Reviewed: February 14, 2024
Karen
United KingdomTold complimentary WiFi, unfortunately it didn't work for the duration of our stay
Friendly staff, clean room, lovely location, very good food
Stayed in February 2024
Reviewed: February 11, 2024
Diane
United KingdomPrice of breakfast was a little high.
Quick stopover on way to Southampton.
Stayed in January 2024
Reviewed: February 5, 2024
Duncan
United KingdomRooms were not to a standard of cleanliness I would expect … too close to busy road
Friendly staff & food was good
Stayed in February 2024
Reviewed: January 19, 2024
Philip
United KingdomNothing
Cosy and warm. Good food. Good breakfast
Stayed in January 2024
Reviewed: January 18, 2024
Jo
United KingdomTraffic noise
Stayed in January 2024
Reviewed: January 15, 2024
Deborah
United KingdomThe rooms were tired and we kept being told they were going to be renovated If this is the case maybe the price should have reflected a little more The full ashtrays outside as we walked through didn’t look so good !!
The pub had a nice feeling about it. And although I didn’t have a dog it was so dog friendly which was lovely to see Clean bedding and room Breakfast was nice
Stayed in January 2024
Reviewed: January 9, 2024
Therishnee
United KingdomThe shower was very tiny, and was the only uncomfortable part. Our room was not cleaned the next day. The night manager was very accommodating and did the cleaning himself.
The food was amazing, and the room was cosy and comfortable.
Stayed in November 2023
Reviewed: December 20, 2023
Steel
United KingdomRoom was very tired and a bit worn. I understand that they will be renovated in January which I think is long overdue. If the accommodation had been already renovated I would have scored it a 10.
Amy was extremely helpful and assisted us with taxi booking etc. The other staff were also very competent, friendly and helpful. The bar is very nice and the food was also very good.
Stayed in December 2023
Reviewed: December 15, 2023
Pamela
United KingdomSadly it was in need of a maintenance overall. We had to change rooms as the bathroom door would not close and by examination, never did. The new room was comfortable but the shower, however, was impossible to turn off completely and dripped all the time. Large water stains on the wall in the bedroom. Disappointed in the daily cleaning of the bathroom and non making of the bed on one occasion. The breakfast on the first morning was good, other 2 mornings there was no tables laid when we arrived and we had to find our own knives and forks and napkins. The bar area tables always seemed to sticky and were not wiped down regularly.
It was a comfortable and welcoming hotel. The bed was extremely comfortable.
Stayed in December 2023
Reviewed: December 12, 2023
Colin
United KingdomRoom was lovely, but traffic noise and VERY NOISY MALE neighbours made sleeping until very late impossible. Not your fault i understand, but infuriating. I had to get out of bed to speak with them.
Breakfast, reception and parking all good
Stayed in December 2023
Reviewed: December 8, 2023
Linda
CanadaRoom was small and a bit dark.
Good food in the restaurant and pub. Well located to visit Highclere Castle.
Stayed in December 2023
Reviewed: December 7, 2023
Steven
United KingdomFantastic food.
Stayed in December 2023
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