Fistral Beach, Newquay, TR7 1PS, United Kingdom
#11 of 42 hotels in Newquay
Guests' ChoiceBased on 2472 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.8
Staff
9.2
Value for money
8.4
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Todd
United KingdomVery clean staff very friendly had a lovely stay
Stayed in April 2024
Reviewed: April 19, 2024
Jaydeo
United Kingdomlive entertainment during the day for the guests when its raining would have been good
nice welcome bags for children when checking-in. Swimming pool was an Ok size. its great they have a sauna and a jacuzzi pool. Nice touch was the cinema and live entertainment every night. Rooms and overall hotel decor looks modern and not old and worn
Stayed in April 2024
Reviewed: April 18, 2024
Cunningham
United KingdomPool was overcrowded with children it would be nice to have adult only times
Staff were very helpful and the location is great
Stayed in April 2024
Reviewed: April 17, 2024
Melanie
United KingdomThe room was a little damp, so wet clothes and towels took a long time to dry out.
We were traveling with 3 kids, so we appreciated the family room setup with bunk beds so we could all stay together in one room. The kids loved their special hot chocolate tray! The pool was great, and we also enjoyed the silent disco while we were visiting. The warm croissants and pan au chocolate at breakfast were particularly appealing to my kids, and the play areas in the dining area were nice to relax as adults while the kids were busy. The hotel is very close to Fistral beach and the rock pools, but we could still walk to the downtown area for dining and shopping. There is a playground near the golf course that my kids also loved.
Stayed in April 2024
Reviewed: April 13, 2024
Soon
United KingdomGreat location with the family sea view room having amazing view of fistral beach and the kids love the bunk bed and amenities around the hotel
Stayed in April 2024
Reviewed: April 12, 2024
Karolina
United KingdomMenu for adults and jacuzzi size.. Apart from it-all amazing
Absolutely child oriented hotel Loved all of it
Stayed in April 2024
Reviewed: April 11, 2024
Susan
United KingdomNot enough food diversity.
Excellently for children.
Stayed in April 2024
Reviewed: April 10, 2024
Ellie
United KingdomBathroom was so small
Location was lovely
Stayed in April 2024
Reviewed: April 8, 2024
Julie
IrelandAirport/town shuttle required maybe. Bigger breakfast selection would be nice.
Great room. Great views. Great staff. Great facilities.
Stayed in April 2024
Reviewed: April 8, 2024
Jimmy
United KingdomExcellent location. Good facilities.
Stayed in April 2024
Reviewed: April 7, 2024
Yvonne
United KingdomThe parking posts are a bit of a faff but it’s nothing major.
Lovely food! Lots to do. Definitely family friendly, and lovely Smiling staff!
Stayed in April 2024
Reviewed: April 7, 2024
Ts09
United KingdomAcross from Fistral beach and no fewer than 3 surf schools, Rick stein’s at Fistral, and other restaurants. Lovely walk to the headland on either side of the curved bay. Free on road parking. Great amenities- soft play area open to dining room so kids could be minded while adults relaxed with a drink or over coffee at breakfast. Cute indoor pool, with hot tub and sauna. Cinema playing kids’ favourites. Bar open late. Could have not left the hotel at all and still had a fab time.
Stayed in April 2024
Reviewed: April 7, 2024
Joanna
United KingdomI loved everything 🤩
Great hotel with beautiful view on sea. Very friendly people. Food delicious. Very clean room.
Stayed in April 2024
Reviewed: April 6, 2024
Stacey
United KingdomNothing really, i dont remember seeing a lift would have helped with bags,
Hotel is right on the beach, plenty of parking outside of property but could imagine in peak times reserving a spot would be better, hotel amenities were great, nice restaurants, cocktail bar with entertainment, pool, sauna all great
Stayed in April 2024
Reviewed: April 6, 2024
Anil
United KingdomThe food was good but the menu was expensive.
Excellent bar. Nice pool and decent location.
Stayed in April 2024
Reviewed: April 6, 2024
David
United KingdomToo many small flights of stairs - making lifts redundant.
Clean and fresh, nice nods to the sea, nice pool (when not busy), great sea views from the lounge, surf store, nice and generous bathroom toiletries, friendly and helpful staff.
Stayed in April 2024
Reviewed: April 5, 2024
Louise
United KingdomThe room we were in was quite small, without any sort of view. We had to pay a lot extra to have a sea view room, which is a shame but to be expected I suppose. The food in the restaurant is quite expensive which when already spending a bit more on a nice hotel, was a bit of hardship.
A lot of lovely little touches to make our stay comfortable - cookies and milk at bedtime (at reception desk), lots of entertainment for little ones (soft play, big games, outside play, indoor cinema). The staff were all lovely and attentive.
Stayed in April 2024
Reviewed: April 4, 2024
Kirsty
United KingdomParking
I loved that it was child orientated
Stayed in April 2024
Reviewed: April 4, 2024
Denisa
United KingdomThere was only one downside, floors in the bedrooms are cracking way too much! In the mornings we were woken up by people staying above us because the floors make big noise.
Great food. Great location. Friendly staff. Overall nice hotel to stay in.
Stayed in March 2024
Reviewed: April 3, 2024
Karen
IrelandI could not fault anything!
The hotel location was excellent. Stunning views over Fistral beach. The food in the hotel restaurant was delicious! Great facilities for the kids when the weather wasn't so good. The staff were all super friendly and attentive.
Stayed in April 2024
Reviewed: April 2, 2024
Amy
United KingdomBed was hard, pillows uncomfy.
Fantastic for kids, lovely sea view room.
Stayed in April 2024
Reviewed: April 1, 2024
Ann
United KingdomLighting at dressing table
It was lovely, the only downside was didn’t get chance to enjoy 1st course as main course was bought out way to soon
Stayed in March 2024
Reviewed: April 1, 2024
Lukasz
United KingdomVery long waiting time for food
Everything
Stayed in April 2024
Reviewed: April 1, 2024
Ayshford
United KingdomJust a shame the parking is limited
Good location Very Child friendly The Staff were all very helpful
Stayed in April 2024
Madonna di Campiglio, Italy
Oświęcim, Poland
Campos do Jordão, Brazil
Dubrovnik, Croatia
Zipolite, Mexico
Midelt, Morocco
Medellín, Colombia
Bangalore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content