Position

Stayed in May 2024

The quality of food was very high, very well presented and delicious. The room was comfortable with some thoughtful welcoming touches. We particularly liked the radio tuned to Jazz FM and cookies in a jar next to the bed. All staff were polite, courteous and helpful. We had a lovely stay.

Stayed in April 2024

Breakfast - a few mistakes / errors, a bath would have been a lovely addition to our room. Both small things

Nice hotel beautifully set over the river and great outdoors for sunny weather and drinks. We didn’t have dinner at the hotel which is meant to be highly rated, but the breakfast was generous in terms of options but there were a few mistakes with our personal orders. But overall a lovely stay in a beautiful location

Stayed in March 2024

Location , atmosphere, character room .

Stayed in April 2024

Food was price . Did not get asked if I would like a room with views of river ,just got a Heage out side Door to room had mirror on back to heavy when opening. There is no top light, just lamps . Toilet hand broken.

The place was nice . In the right place. I've been on a boat on the river . Staff were lovely. . Nice garden on summer day .

Stayed in April 2024

Nothing

Comfortable rooms

Stayed in April 2024

Pillows too soft. Bed a bit too soft also. Not a great nights sleep.

Great history and perfect location. Picturesque.

Stayed in April 2024

The room was a little dark. On our walk up river there was a shoot taking place: my dog is gun shy so we had to turn back. If I come again it will have to be out of the shooting season!

I have stayed here before and it was a favourite with my parents, too. Love the comfortable room, the food, the history, the proximity of the river, the walks, the friendly staff and the fact I could bring my dog.

Stayed in January 2024

Slightly disappointed in our Sunday lunch - lot of beef fat served on the plate which we felt unnecessary. Also lack of care in serving our evening snack of focaccia bread. One of the restaurant managers was also coughing a lot and quite sweary.

Room was fab, view and facilities.

Stayed in March 2024

Beautiful location nestled on the bank of the Beaulieu River. The history of the place is very impressive.

Wonderfully location, friendly and helpful staff.

Stayed in April 2024

The attention to detail on the service provided. The stay was expensive but we had to chase the housekeeping team to replenish items in our room for 3 night stay. Breakfast staff were not proactive in checking guests self service foods were available.

Location and we had stayed there several times before.

Stayed in April 2024

The TV could have been easier to understand. Also we found the lighting in the room was a bit dim.

Breakfast was excellent. Room 3 had a tv set, but once a picture came on it seemed impossible to get any channels, so we gave up! The location was first class.

Stayed in April 2024

Tiny things! Orange juice at breakfast clearly from a supermarket box - would love real freshly squeezed juice. And breakfast coffee was a bit weak. Otherwise all very, very good and would recommend.

A wonderful 18th century building on the banks of the River Beaulieu. Food was excellent, both dinner in Henry's Bar (there is a more expensive restaurant) and breakfast. Staff were fantastic and clearly well trained in delivering quality service but not too closely attentive - lovely people.

Stayed in April 2024

The coffee at breakfast was too weak

Room 20 is very comfortable with great views. The free gin and tonics were much appreciated.

Stayed in March 2024

The very old building felt a little tired. I think they are in the process of carrying out some works and it will benefit from some TLC, If i returned I would book a room in the new wing.

Beautiful location.

Stayed in February 2024

Stunning location, choice of pub or restaurant dining, breakfast

Stayed in March 2024

Room could have been a bit cleaner. Had an unblock shower waste.

Location and staff were excellent

Stayed in March 2024

Jazz background music the whole time in the hotel and the pub. Great if you like jazz but we found it irritating.

The bed was extremely comfortable.

Stayed in March 2024

The restaurant service at dinner was rather slow, we waited above twenty minutes between the main and dessert courses. At breakfast we again waited ages for service, and the coffee was so strong that I had to request extra milk to dilute it. No milk in the bedrooms for an early morning cup of tea.

Everything went well, we were very comfortable and enjoyed our stay very much. The ambience was lovely, set in such a charming and historic area. Everyone we met (including at the museum) was hospitable and friendly.

Stayed in March 2024

Room near the stairs, got disturbed a couple of times.

Location and quaint.

Stayed in March 2024

Any criticism would be nit-picking, but since the question is asked: box of tissues in the room would be useful, the coffee machine didn't turn itself off and so overflowed (we reported this, so it has probably been fixed). Oh, and the weather was appalling, but I don't think there was much the hotel could do about that!

Friendliness of staff, attractiveness of room and location generally, little extra touches like noticing it was our birthday and communicating it to restaurant staff so that we got a suitably "birthday" dessert with candle. Free room upgrade due to recent cancellation.

Stayed in February 2024

Value for money. The room was very basic and too clinical for a "historic" hotel. Never got a feeling of style or cosyness. Facilities are minimal. For the price, one would expect some sort of Spa facilities. Jacuzzi, massage, etc. We stay in many hotels across the world and were rather underwhelmed. The hotel has everything, but nothing is special. The foyer is gorgeous, but that doesn't transfer into the rooms of the Henry Adams wing. The car park is extremely noisy with the pebbles as the surface. Opening the windows for fresh air was annoying with the noise coming from the car park.

Food good The lounge at the fireplace was good Staff is really friendly Cleaning ladies were a laugh a minute, really good conversation and laughter with them.

Stayed in February 2024

Bedroom view over back roof and kitchen extractor. Only handheld shower in bath.

Location is just amazing and most beautiful part of the new Forest. Lots of history to discover here. Great breakfast for £15 pp and secure parking. Birding and walks and great museum. Lovely evening at Henry's!

Stayed in February 2024

Evening meal was very expensive for what I got. Expected better. The hotel is quite old and shows in places.

Staff were excellent. Went above and beyond. Nothing was too difficult for them. The room was small but cosy.

Stayed in January 2024