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Reviews of OYO Lochway Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Milton, Dumbarton, G82 2TD, United Kingdom

#7 of 10 hotels in Dumbarton

Guests' Choice

Review Score

Based on 705 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    6.8

  • Facilities

    6.5

  • Staff

    8.2

  • Value for money

    7.0

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived the place looked completely abandoned and the front door was closed. We had to wander around the building to find someone to ask how to get in. We eventually checked in okay. The rooms are very outdated and the bathroom needs redoing. The mould in the shower was horrible.

    The hotel is 15 minutes from the Glasgow airport and it's just off the main road and very easy to get to. The car park is nice and big. The rooms are fair size. The beds are very comfy and linen clean and soft. The place looks run down but the price for the night is appropriate. I probably wouldn't want to stay more than 1 night

    Stayed in May 2024

  • Reviewed: May 12, 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no record of our booking at check-in, luckily they did find a room for us. The room was at the front of the hotel which is based on the busy A82, with traffic passing all night, so noisy. There was a kettle, but no tea or coffee to make a drink. We had our own, so not too much of a problem for us. The hotel needs some updating.

    The room was clean, but very basic.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    7.0
    It was Ok served our purpose
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Decor and bathroom needs some work

    Breakfast very good Hospitality good Rooms and furnishings tired

    Stayed in May 2024

  • Reviewed: May 5, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisey water system every time another room ran water or flushed a toilet. Room in need of a bit of TLC. Chair in room missing wheels, furniture old. Light in shaver socket not working. Bath shower shield falling apart. Tea making facilities but no kettle. Road traffic noise was quite bad from passing vehicles.

    Friendly staff. Good breakfast.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Nice place for a short stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The staff was friendly. There was plenty of free parking. Exceptional breakfast was included in the price. The room was old but clean and taken care of. Would stay there again.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    6.0
    Filthy bathroom/nice breakfast
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room not cleaned properly. The bathroom was absolutely filthy, mould on the bath, filthy sink-disgusting. Carpet not hoovered properly, dust on the desk, bedside tables.

    Lovely staff, nice breakfast. Basic room, nice size for 3 of us, had everything needed (kettle,cups, hairdryer,tv).

    Stayed in April 2024

  • Reviewed: April 24, 2024

    5.0
    Very basic
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough cups for 3, not matching the facilities that are on the website. Would be best to state that vegan and vegetarian restaurants as we had to travel for dinner and breakfast. The door was quite dodgy to lock inside of the room..

    Comfortable bed, friendly staff amd great parking

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Moneys worth
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately there were cobwebs in the corners of the room

    The staff and the breakfast was good

    Stayed in April 2024

  • Reviewed: April 22, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Non alcoholic bar The restaurant was vegetarian and vegan only Tv had no arial

    Price and cleanliness

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Lovely hosts and food was great, a pity about the noise from the road.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise from the the road - checked 3 times to make sure the window was actually closed (it was) and the noise from the room next door.

    Great hosts and the renovations they have completed are fantastic. The food was great and everything was good value for money.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Renovations are underway
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is road noise in the rooms at the front of the hotel. It is still being upgraded, and there are some things needing completion.

    It was a budget, enroute stopover, and as such was a gamble. It was good to see that renovations were underway, and we enjoyed a new shower room. The owners and staff are very kind. The restaurant is vegetarian and alcohol free. We did enjoy a lovely breakfast. The owner kindly gave us a 2nd choice of room in the cottage to the rear, away from road noise.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    5.0
    staf very polite but menu was awful.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    very poor menu

    Stayed in March 2024

  • Reviewed: January 11, 2024

    7.0
    Will return
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled of cigarette smoke really badly very overwhelming radiators need bled as only half heated

    Free parking easy access to Hotel spotless room with plenty of space bathroom was spotless loved the water presser in the shower breakfast was amazing! Was nice to have different choices good vegetarian and vegan choices Hotel is currently being renovated

    Stayed in January 2024

  • Reviewed: December 27, 2023

    5.0
    Staff very friendly and did their best, room was very cold.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    We had to ask for another bath and hand towel. There was no marmalade for the toast. We also had to make sure the water from the shower didnt spill over and flood the bathroom. The toilet seat would not stay up. The room was so cold we had to have an extra duvet as the one on the bed was a summer one. We borrowed a couple of hot water bottles from our daughter. The heating didnt work. The first electric heater had a dent so we got another one. Which was slightly better. The tv didnt work altho we asked several times for it to be fixed. The hotel was locked up for most of the time. It was a case of trying to get them on the phone.

    The location was ideal as we were near family We were allowed our dog in the bedroom and that was a big plus. Not many hotels seem to allow that Not much selection for breakfast The staff did their best to make our stay a good one. Ate in the reataurant for breakfast and was satisfied. i had toast in the bedroom and was satisfied.

    Stayed in December 2023

  • Reviewed: November 5, 2023

    5.0
    Absolutely not a deluxe.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was all closed down we actually thought we had been scammed. The lady came over from another building and unlocked front door and showed us to our room. The room wasn't very clean with hairs in the bath shower screen hadn't been cleaned. Was supposed to be a deluxe room but there were holes in the walls and pen marks everywhere. TV was small and the furniture was old. Nothing deluxe about it. If it was advertised as a budget double would have been better. Breakfast was included but we didn't actually have anything as we weren't Hungry but did smell good.

    Easy to book. The lady was very friendly.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    5.0
    Reasonably cheap place to stay with few issues
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Rooms in desperate need of upgrades - holes on the walls from previous lamps/fittings, old paint, and not been cleaned for a while (one of the rooms even had "clean me" written with a finger by some previous guests on the shelves). Rooms at the back of the hotel nice and quiet, but rooms next to the road are very noisy due to the traffic. TV was not working in one of the rooms - went downstairs to speak to someone, only to find that the doors were already locked and no-one was in. No food during a day in the hotel, but there are options nearby.

    Price was good for two rooms, and the rooms were quite spacious, there is parking on site and the hotel is directly next to the main road between Glasgow and Dumbarton/Balloch. Bathrooms were recently upgraded by the looks of it, and they were looking much better than the rest of the room.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location not good if coming from Erskine Bridge owing to being on a dual carriageway with no right turn access.Could take about 10 mins to find a route to get on the Glasgow side to access property. A blind on the bathroom window ---although frosted glass ---would have afforded more privacy. We had to ask for soap and plugs for the bath and washhand basin which were not very effective. Requires an upgrade to provide evening meals.

    Room was ok,;beds comfy. Breakfast not bad. The only staff member we saw was pleasant and helpful.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    Good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place was far from the city centre

    The staff was very amiable and very professional

    Stayed in October 2023

  • Reviewed: October 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Entrance off a dual carriageway and a fair distance from any other facilities and restaurants.

    Breakfast was quite good. Large room but a bit dated and in need of some tlc.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    6.0
    Staff was really nice and friendly.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Equipments was keins oh old and I didn’t find a hairdryer in the room.

    Location was fine. Breakfast inklusive was the main reason why we booked this hotel.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    6.0
    A hotel that has seen better times, currently in process of updating.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was only one young lady about for almost our entire stay. No attempt was made to service the bedroom throughout our stay, and breakfast was very limited, although adequate.

    The bedroom we occupied was recently updated and had a lovely bathroom and new carpet. It was also of a good size.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    7.0
    We were disappointed with the room and the noise.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    We were overbooked consequently we were put in a room with a double bed when we had booked a twin room and neither of us slept well because of the noise of the traffic.

    Breakfast was fine.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is under refurbishment and even though we had new carpet in our room the walls were filthy with random stains. The bathroom had mildew around the tub.

    Plenty of parking and just on the outskirts of town.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    7.0
    Convenient and cheap with friendly staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Despite a message at the time of booking saying we were bringing our two dogs and could we have a ground floor room in the farmhouse (easier for letting the dogs in and out) we had been allocated a no dogs allowed room in the main building. They found us a first floor room in the farmhouse but there was no milk and by the time I went across for some (around 9pm) the main building was locked up and in darkness. There was only one set of towels for two people too.

    We’ve stayed here a few times before to break our journey down from Skye to Yorkshire. It’s convenient as right on the route into Glasgow and our dogs stay for free.

    Stayed in August 2023

Showing 1 - 25

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