West Cliff, Whitby, YO21 3HA, United Kingdom
#22 of 22 hotels in Whitby
Guests' ChoiceBased on 6362 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
9.2
Facilities
6.9
Staff
8.5
Value for money
6.7
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Chris
United KingdomRoom view was great and accessories in the room
Stayed in April 2024
Reviewed: April 24, 2024
James
United KingdomSmell of drains in bathroom and shower screen leaked water onto bathroom floor.
View, location and breakfast were excellent.
Stayed in April 2024
Reviewed: April 23, 2024
Simon
United KingdomALL GOOD
LOCATION
Stayed in March 2024
Reviewed: April 23, 2024
Mandy
United KingdomOur payment for breakfast was noted manually (problem with card machine) which resulted in a dispute at breakfast. Uncomfortable, but all eventually resolved.
Receptionist Vicky had very kindly accommodated us after I booked the wrong date.
Stayed in April 2024
Reviewed: April 22, 2024
Karen
United KingdomPaying for parking ! Some Whitby hotels give free parking permits.
Good price for one nights accommodation . Basic but spotlessly clean room. Good bedlinen and fluffy towels. Friendly reception and easy check-in
Stayed in April 2024
Reviewed: April 21, 2024
Marie
United KingdomIt's looking a bit dated now. Furniture in rooms could be upgraded. Cold breeze blowing through gaps in window but its an old building. Huge room though. Breakfast was ok , hash browns were dry and the crossaints were hard but coffee and toast were good.
Always wanted to stay here , so treated ourselves. Can't get closer to the sea than that. Wonderful view . Staff were really pleasant.
Stayed in April 2024
Reviewed: April 21, 2024
Alan
United KingdomTiredness of decor
Location, entertainment
Stayed in April 2024
Reviewed: April 20, 2024
Jack
United KingdomI booked in advance and realised I had over paid for my room the going rate should have be 70 pound . I paid 113
Room was big and so was bathroom .
Stayed in April 2024
Reviewed: April 20, 2024
Gordon
United KingdomThe exterior is in need of a big makeover.
The sea view from room with a floor to ceiling window.
Stayed in February 2024
Reviewed: April 20, 2024
Tony
United KingdomHotel was good all round. It has now been sold though, so all comments are retrospective.
Open top bus picks up just outside. Views good. Parking good.
Stayed in March 2024
Reviewed: April 20, 2024
Michael
SingaporeValue for Money
Stayed in April 2024
Reviewed: April 20, 2024
Jeffrey
United KingdomSize of room
Location
Stayed in April 2024
Reviewed: April 19, 2024
Natalie
United KingdomIt was just a bit dated
Location was amazing. Staff very helpful
Stayed in April 2024
Reviewed: April 19, 2024
Sarah
United KingdomCold in rooms. Needs more than one thin duvet
Fantastic location. Great hotel. Love staying here
Stayed in April 2024
Reviewed: April 19, 2024
Chris
United KingdomDated interior could do with being refreshed.
Elegant old building but could do with updating. Great location with elevated views.staff were fantastic and very personable
Stayed in April 2024
Reviewed: April 18, 2024
Mandy
United KingdomThat our room wasn’t ready on arrival. We got to the room and it hadn’t been cleaned. We went back out while this was being done. We were offered drinks in compensation.
We loved the location of the property.
Stayed in April 2024
Reviewed: April 17, 2024
Mark
AustraliaMaybe explain the parking situation more fully in the promotion/websites.
The staff, valued at for money. The location.
Stayed in April 2024
Reviewed: April 16, 2024
Peter
United KingdomIts very dated.the draught coming through the window during the night was blowing the curtains sideways, which didn't make for a good nights sleep but the room was warm enough.The price we paid was about right i think but in a couple of years if improvements aren't done to the hotel it may be irreversible which would be a shame as its a grand old building.
Location and bar /restaurant were very good.
Stayed in April 2024
Reviewed: April 16, 2024
Mark
United KingdomWhen the heating come on in the morning, the radiator made a very loud noise for a long time which spoilt our sleep.
Breakfast, location was perfect
Stayed in April 2024
Reviewed: April 16, 2024
Ibrahim
United KingdomWe didn't like the fact that we were given accommodation on the third floor which we didn't ask for. management were good enough to change that for us though, which we are thankful for.
breakfast was very good and the view was excellent.
Stayed in April 2024
Reviewed: April 16, 2024
William
United KingdomI'm sure they are aware of it, but the outside windows really need a new lick of paint.
I was upgraded to a lovely big sea view room, including the piers and the abbey. I was really pleased with my room.
Stayed in April 2024
Reviewed: April 15, 2024
Stuart
United KingdomThe room was very basic, with poor decor, a small bathroom with creaking floor boards, and a badly cracked toilet bowl .I Was disappointed and expected better after what was shown on the online site .
Brilliant location, easy parking, was able to reserve a space, so could come and go as I wanted. Great bar ,with reasonable prices for drinks and food .All the hotel staff were friendly,helpful and polite. Entertainment on Saturday was a male singer, great voice.
Stayed in April 2024
Reviewed: April 15, 2024
Joseph
United KingdomNice large room overlooking the sea
Stayed in March 2024
Reviewed: April 15, 2024
Eunice
United KingdomLift could be better
Great location and staff were very friendly
Stayed in April 2024
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