Weston Building, Sackville St, Manchester, M1 3BB, United Kingdom
#79 of 110 hotels in Manchester
Guests' ChoiceBased on 4898 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
8.7
Facilities
7.6
Staff
8.6
Value for money
7.7
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
John
United KingdomWent to bar nobody serving.
Easy check in straight to our room. Some discount in the bar available.
Stayed in February 2024
Reviewed: May 6, 2024
Cameron
United KingdomThe room had no bath, and was on the ground floor but had no mesh curtains to close for modesty but still let some light in.
Very friendly staff, good value at short notice and good transport links. Easy access to both the station and AO Arena.
Stayed in April 2024
Reviewed: May 6, 2024
Stoyana
BulgariaThe hotel seems to be quite old as well as the rooms so I would say that it needs some basic renovation for the rooms to be more cozy.
The location was good, the stuff was nice and the bed was comfortable :)).
Stayed in May 2024
Reviewed: May 6, 2024
Michele
ItalyA bit old fashion style which is ok. The desk in the room was covered with a different kind of wood which was really sticky.
Good position and breakfast, even if the last day the coffee machine wasn’t working and the staff didn’t seem to be bothered too much
Stayed in May 2024
Reviewed: May 6, 2024
Steve
Canadathat was one comfy bed ... staff were fab
Stayed in April 2024
Reviewed: May 4, 2024
Mummylove
MalaysiaWith the price that you pay, you can't complain much.
Its the cheapest that i can get with good rating. Near to Piccadilly station where you can take free city bus to tour around the city. They kept our bag as we arrived before the check-in time. Kettle and iron are provided.
Stayed in May 2024
Reviewed: May 3, 2024
Amanda
United KingdomThe room smelled of smoking. Pillows not comfortable
I liked the check in
Stayed in April 2024
Reviewed: May 1, 2024
John
United Kingdomneed new all fresh, bit dull
Room very small from advertising and bed is small too, Breakfast is good
Stayed in April 2024
Reviewed: April 30, 2024
Dennis
New ZealandLocation and price
Stayed in April 2024
Reviewed: April 29, 2024
Nigel
IrelandPoor WiFi
Location and very clean
Stayed in April 2024
Reviewed: April 29, 2024
Karen
United KingdomAwful coffee at breakfast!
I had asked for a quiet room and the hotel confirmed that they would make sure I got this, but when I got into the room there were noisy roadworks right below my window. I went to Reception and a very helpful member of staff found me a different room well away from the roadworks. I was very impressed with the service provided and the fact that he wanted to make sure I was happy.
Stayed in April 2024
Reviewed: April 28, 2024
Lesley
United KingdomRoom was extremely small, could just move between bottom of bed and the wall and no more. Bed was very small too, (husband is big and at 6”4 he was hanging off the edge). No sockets near bed either; sleep apnoea machine needs plugged in order to work.
Location. Staff were very nice and helpful. Extremely clean and tidy. Loved the feature pendulum in the lobby area.
Stayed in April 2024
Reviewed: April 28, 2024
Selim
TurkeyThe breakfast was too poor, No more chese, No olives, poor type breads
Location is nice, Very kind staff
Stayed in April 2024
Reviewed: April 27, 2024
Heather
United KingdomHad emailed and agreed to pay extra to have single bed in room as me and my friend didn't really want to share a bed. Checked on check in that this was sorted and paid the extra. However, no single bed, we managed and next morning staff were very apologetic and agreed to refund the extra. These things happen.
Love the hotel, stayed before and booked for June. Great area, great staff, clean and comfortable.
Stayed in April 2024
Reviewed: April 27, 2024
Anton
United KingdomToo expensive for what you’re getting. No safe in room. Area was dodgy. While it does have Canal Street near by, it doesn’t feel safe.
Bed was comfortable and interior was nice. Amenities such as tea/coffee biscuits was good. Near train station. Staff were lovely.
Stayed in April 2024
Reviewed: April 27, 2024
Ian
United KingdomWell located and in a quiet area of Manchester and close to Piccadilly Station.
Stayed in March 2024
Reviewed: April 26, 2024
Frank
United States of AmericaNo mini fridge or microwave in rooms ...makes.it inconvenient if you want to have snacks or drinks or store /heat up leftover food from eating out. Room was quite stuffy and no ac unit I could find to control so had keep window open a lot for air circulation .
Staff were wonderful and very kind ! Location was good .
Stayed in April 2024
Reviewed: April 25, 2024
Boswell
United KingdomStayed at the hotel for 2 nights. Room was very clean and comfortable. Enjoyed my stay.
Stayed in April 2024
Reviewed: April 24, 2024
Nikki
United KingdomThe room was very small and quite gloomy. There was no net curtains or blinds so during the day we had to have the curtains wide open for light so there was no privacy.
Very clean, stylish, modern and elegant. Breakfast Buffet area was large and onsite restaurant provided quality dining.
Stayed in March 2024
Reviewed: April 23, 2024
Richard
SwedenGreat breakfast Friendly staff Clean
Stayed in April 2024
Reviewed: April 22, 2024
Darren
United KingdomBed very uncomfortable mattress seen it’s days.Great breakfast.
Near to the train station, close to the city centre.
Stayed in April 2024
Reviewed: April 21, 2024
Eric
United KingdomHotel is tired and needs a refurb
convenience to the city
Stayed in February 2024
Reviewed: April 21, 2024
Tony
United KingdomRude staff at breakfast for no good reason?! Room was small which is fine but very unkept!!
Location was decent
Stayed in April 2024
Reviewed: April 21, 2024
Rhiannon
United KingdomBed (mattress) was extremely uncomfortable. Room was quite cold and radiator didn’t work.
Friendly staff. Good breakfast selection. Reasonably priced meals in the garden bar.
Stayed in April 2024
Pörtschach am Wörthersee, Austria
Woods Hole, USA
Jerzens, Austria
Nice, France
Varanasi, India
Trogir, Croatia
Ufa, Russia
Krabi, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content