Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB, United Kingdom
#7 of 19 hotels in Dudley
Guests' ChoiceBased on 2009 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.3
Value for money
7.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Jeni
United KingdomRoom was boiling hot, even with the windows open. We weren’t the only guests to mention this to reception
Good location, friendly staff, Starbucks located inside and bar was good.
Stayed in April 2024
Reviewed: April 25, 2024
Clare
United KingdomStairs at entrance needed repair but not unsafe
Gym facilities, restaurant and Starbucks.
Stayed in April 2024
Reviewed: April 21, 2024
Robert
United KingdomN/a
Friendly staff. Good size room. Very clean Free parking
Stayed in April 2024
Reviewed: April 19, 2024
Stephen
United KingdomModern rooms and good bar/cafe area
Stayed in April 2024
Reviewed: April 16, 2024
Chido
United KingdomParking was not free
Location was great.
Stayed in April 2024
Reviewed: April 14, 2024
Michael
United KingdomGreat location for the Black Country Museum, plenty of eateries around.
Stayed in April 2024
Reviewed: April 13, 2024
Tracy
United KingdomChecking out
Friendly, convenient clean. Enjoyed pool and sauna facilities
Stayed in March 2024
Reviewed: April 11, 2024
Stacey
United KingdomThe room was tired and in need of some work. There was filler in a cracked near the window that hadn't been sanded or repainted. The ceiling had a big patch that needed replastering. Paintwork needed some care.
The staff were very welcoming and the breakfast was excellent,Variety and hot. The bed was comfortable and bedding was clean.
Stayed in April 2024
Reviewed: April 10, 2024
Lijo
United KingdomThat's great at bedroom cleaning
Stayed in April 2024
Reviewed: April 9, 2024
Kath
United KingdomNothing
Breakfast was varied and offered good choice and value. We chose the hotel for its close location to the Black Country museum that we visited. Staff were welcoming and helpful and the room offered everything we needed with comfy beds. Close proximity to M5 motorway for onward journey to Somerset
Stayed in April 2024
Reviewed: April 4, 2024
Charles
United KingdomNo really know
Spacious and smell nice
Stayed in March 2024
Reviewed: April 1, 2024
Paula
United KingdomNothing we didn’t like
Clean, reasonably priced and close to where our family live
Stayed in April 2024
Reviewed: March 30, 2024
Robert
United KingdomKept awake most of the night by bumping and banging and sounds of moving furniture from the room above us
Staff very helpful
Stayed in February 2024
Reviewed: March 28, 2024
Alan
United KingdomNo AC in the room
Clean and tidy room, swimming pool is great
Stayed in March 2024
Reviewed: March 25, 2024
Jessica
United KingdomLocation and cleanliness
Love the decor. Was fresh and clean. Only thing was the tiles on the bathroom floor had water underneath them so it would leak if you stepped on them
Stayed in March 2024
Reviewed: March 17, 2024
Jeanette
United KingdomLate night very load
Stayed in March 2024
Reviewed: March 17, 2024
Jonathan
United KingdomThe bed was a little uncomfortable and some other guests were very noisy overnight during my stay between 12-2am. Was quickly sorted by the staff though
Good location with nice gym and staff
Stayed in March 2024
Reviewed: March 14, 2024
John
United KingdomWalls paper thin. Bar prices unnecessarily high
Room was clean and comfortable staff were welcoming
Stayed in January 2024
Reviewed: March 9, 2024
David
GermanyLack of variety at breakfast, ie continental breakfast could be expanded. Evening meal menu needs more variation. Speed of food delivery, one night very slow, another night it was forgotten.
The facilities, gym / pool etc. friendliness of staff, amount of parking. Comfortable bed. That it had a lively community feeling that I have seldom experienced in a hotel.
Stayed in March 2024
Reviewed: March 9, 2024
Craig
United KingdomNo coffee maker in room (instant available, but that is not great quality coffee)
Stayed in February 2024
Reviewed: February 28, 2024
Sarah
United KingdomN/A
Staff was very helpful and friendly, hotel was clean and the room was very spacious for me and my partner
Stayed in February 2024
Reviewed: February 23, 2024
Elonia
United States of AmericaI didn't like that the hot water in the morning was barely warm.
everything was fine except the water was Luke warm in the shower
Stayed in January 2024
Reviewed: February 20, 2024
Julie
United KingdomNothing
Great location to where we were going
Stayed in February 2024
Reviewed: February 15, 2024
Simone
United KingdomRooms were clean
Stayed in February 2024
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