Great people. Very nice staff polite and always helpful

Stayed in September 2023

location

food was good

Stayed in July 2023

The property caters for all ages. which means the central day complex, restaurant/ taverna/ bar at night turned into the entertainment hub. which faced our room. so a little noisy until 11.00.

probably the best facility on Kos. the facility was very well managed and the staff were both well trained and extremely Helpful.

Stayed in June 2023

the interior of the room was a bit basic and out of date

wonderful outside area

Stayed in October 2022

Very crowded, hotel was full, I didn't expect so many people at the end of August. Could not try other restaurants than the main one, since I was told you had to book days in advance.

Good location, nice breakfast, confortable rooms.

Stayed in August 2022

It was very hard to reserve a table for dinner in the restaurants, even though they were most of the time empty. The resort is far away from Kos town and there’s only one bus connecting them, so people need cars in order to go out for dinner. There’re no taxis available at any time. You’d pre-order at least 24h in advance and than you can’t return to the hotel, because there’re just no taxis in Kos town. The bathrooms were old.

The architecture and interior/exterior design are very impressive. The garden as well.

Stayed in September 2022

The room had some serious issues that required immediate attention.....and were not attended within the day that we notified the reception..!!!!the problems became only worse and we had to escalate the issue the next day in order for them to be solved...!!Not what i would expect from a 5star hotel!It shows lack of training on guests handling and problem solving!The handling of the matter was very poor!!

Overall the hotel is very pretty, the location is close to the city (5min drive) and there is a good beach. Also very nice facilities for the kids and tasty food.

Stayed in July 2022

the Asian restaurant was disappointing and pricey.

the breakfast have a good selections and delicious.

Stayed in July 2022

Unfortunately the rooms haven’t been cleaned well. They just cleaned the lavabo a bit and made the bedsheets. Everything else was dirty and they didnt even cleaned the floors and you can immagine how bad it is when you wash your hair every day at the beach and you are kind of sandy. Also the shower was bad, mostly cold water (had to call 2-3 times). View was stunning.

Breakfast was amazing, a lot of choices with a stunning view. I liked the fresh juices and fresh omelettes. A lot of fruits and sweet choice. Also for the yoghurt they offer a lot of sides also with honey greek yoghurt aso. Property was amazing and the stuff was also super friendly. Pools were clean and the beach was well maintained. I also liked the entertainment on the evenings. Perfect location for couples and family groups as well.

Stayed in June 2022

cleaning & do maintenance around the pool while guests were relaxing , could have done this when the pool was closed at night

Stayed in June 2022

-staff not very flexible, there was some small issues and they followed the rules instead of following the common sense. -some waiters very good but some overwhelmed with most basic coffe orders - bugs ( but its nature, if you keep closing a mosquito net youre fine ) - unatractive area. there is a bus to te city center but otherwise no walkin unless you enjoy a walk on the side of the road -i didnt like city center ( very cheap touristy- but hotel has nothing to do with it ..)

-very good food ( for a bufet ) -nice clean pool ( with poolside dining ) -not overcrowded -helpful staff -minimarket ( snacks , drinks etc ) -car rental on site

Stayed in May 2023

Nothing

Remarkably friendly and helpful staff, gorgeous food, remarkable facilities

Stayed in September 2022

Sea, pool, staff

Stayed in October 2022

The room we took sea view what we got was the rooftop view.. They change just the next day.

Big breakfast, but every day was the same food.

Stayed in September 2022

Stunning resort, the views are amazing and is only moment away from the beach. Staff are all very friendly and the whole hotel is really nicely decorated and clean. We arrived quite late and they already had dinner ready for us which was so kind of them to arrange. The whole experience was amazing, would highly recommend to anyone who is looking to visit Kos!

Stayed in September 2022

We liked it all!

Stayed in July 2022

Needs renovation and more care on cleaning (from pool area to rooms). Athough staff is friendly, they rush to bring you bills before even bringing you what you requested. It gives the customer the impression that they do not trust you or that you will leave without paying. And even when they bring you the bill, other staff comes abd double check it again to see if it is accurate the bill you got. I did not feel comfortable with this attitude. This happened everyday during my stay.

Pools - good variety for children to play.

Stayed in July 2022

all the rest

just swimming pool

Stayed in July 2022

We would have preferred to have the sand at the water rather than the large rocks as the "beach" A little unorthodox to have a stone beach

incredible facility!! the complex was large and multiple pools. the staff was welcoming at every meal and were always helpful and went out of their way to please us.

Stayed in May 2022

Room was plain ... light fitting in the ceiling was hanging out, a loose plug socket where the 2 single beds was. The mosquito net on the door had a opening on it where it had been torn, paint left on wall light shades...one of the gowns was in a dreadful state..the loops were hanging off and the pocket was torn and hanging off ( not exeptable for a 5 star hotel). It was left on the bed so it would be changed but never was, so next day i threw it on the floor thinking they would get the hint it was still there, and the end we had to ask for a new one at reception, plus no milk left when we wanted a coffee in fhe morning.

Excellent variation of food, the choice of pools was perfect...staff was exceptional

Stayed in September 2021

Tennis which was announced on the website was not possible , and reception never came back about court reservation and coach

Stayed in August 2021

We had great time.

Stayed in August 2021

The level of security and concern by the staff at the resort was more than questionable, at 1030pm a handyman let himself into the room where our children were sleeping. This caused the children to be scared for the rest of the trip naturally as a stranger just walked into their room unannounced. Additionally, the cleaner left the window open to the room on an easily accessible balcony. When we complained to staff that evening there was no apology other than a pathetic "that shouldn't have happened" and no attempts to rectify the situation further. The staff at reception were beyond useless throughout the trip. Finally, it was noted by our 6 year old that "it's not normal" the chef and the manager were having a very loud argument and slamming doors in the breakfast buffet. Sadly, the resort is actually quite nice, but the staff really let it down.

The breakfast was good with a decent selection of choices for both adults and children. The pool was also clean and children friendly. The room was basic but perfectly funcitonal and a good size for two adults and two kids.

Stayed in July 2021

we have prepaid rooms in advance. ourselves, directly to the hotel account and hotel did confirm funds received. nevertheless, upon arrival we have waited about 90 minutes to get room keys due to alleged ‘sofware issues’. the personnel were nice and polite, but unexperienced. the whole ‘operation check-in’ looked like personnel training operation.

Stayed in July 2021