The Food menu items could be improved with more options, considering the international guests. Stayed in Deluxe king Room with private bathroom. The Air Con was not cooling properly. Upon request the technician fixed it in the night, But early morning again the problem started.

Good resort near Jakarta Airport, lots of amenities to make your journey relaxed. Shuttle service to airport.

Stayed in May 2024

Can wait up to 1 hour for airport shuttle... taxi is cheap so consider. Slow check-in esp after long flight No powerpoint by bed. Location is isolated so can't wander locality.

Close to the airport Spacious room Very helpful staff Nice food. Coffee Shop has good cake and coffee. Hotel shop stocks good range at reasonable price. Manager Marcell is a delight and very helpful.

Stayed in April 2024

Facer difficulty in ordering food late at night

Location and facilities were good I like the gym and facilities associated with gym

Stayed in February 2024

The road from hotel to airport

Location

Stayed in February 2024

Location

Stayed in May 2024

Nothing

The rooms

Stayed in April 2024

The window in the room cannot be open, and they didn't even allow us to open the curtains, so we have to be on the dark, because otherwise people could see inside. Like that should be our problem? The mini fridge on the room was soooo laud we have to unplug it, but ofc that generates melting water in the room.

Close to the airport and airport shuttle

Stayed in April 2024

Very stylish hotel and clean, comfortable rooms. Wonderful, attentive staff. Very nice on site restaurants, plenty of choice. Excellent spa with very aesthetic space to relax and unwind, very good facilities with the indoor pool and sauna/steam rooms and hot/cold plunge pools. Would definitely recommend and stay again if in the Jakarta airport area.

Stayed in April 2024

Nothing - it was all good

Lovely hotel to stay in overnight while en route to Borneo. Great restaurant for breakfast and dinner, shuttle to airport was free (although we didn't know there was a free shuttle until we got to hotel), quiet and friendly staff.

Stayed in March 2024

Spacious room and perfect location

Stayed in April 2024

The restaurant, foods all good

Stayed in April 2024

The pool area

Stayed in April 2024

Air conditioning not so good

No comment

Stayed in April 2024

Almost none, but if I can give some words of feedback; it would be great if the hotel could mention in the booking agreement that a security deposit of Rp 500,000 was required upon check-in. The breakfast area; the continental options were superb, however, the local (Indonesian) options were almost hidden from the plain sight that we totally missed it.

Upon arrival at the airport, the free shuttle from the hotel had been waiting for us. The check-in process was smooth. The hotel room was clean and the bed was comfy too. Breakfast was superb with plenty of options. The free shuttle was also available from the hotel to take us back to the airport for our next flight.

Stayed in March 2024

The room was only just bigger than the size of the bed. I would have paid extra for an upgrade had we been offered one. We could not open our cases. The shower was cold.

The room was very clean and the reception very helpful the location to the train station easy and they organised taxi's for us if we were going further afield.

Stayed in February 2024

Had to wait for an hour at the airport before shuttle bus transfer to hotel.

Able to use pool area (and locker room) while waiting for my room to be available, and able to check in a couple of hours early, when room was cleaned. Quiet place to sleep during day in-between overnight flights (to and from Jakarta). Lovely on site restaurant for mid-day meal.

Stayed in March 2024

1. Only one chair in the room 2.Lighting not so good

Staff friendly

Stayed in April 2024

My light was not working properly in the morning when checking out.

The shuttle pickup is good organised. The room size is fine to stay for one night. And breakfast is starting from early morning for people who need to caught an early flight.

Stayed in April 2024

Room to room very noisy

Stayed in April 2024

Clean. Comfortable. Close to airport. Free airport shuttle was super. All staff whom we met were very courteous. Marcell was helpful & gave good advice. Breakfast buffet was very good

Stayed in April 2024

The saunas, hot/cold plunge were absolutely amazing! The red room was super relaxed and the pool tables were in show room condition, the rooftop bar was so nice to have a cocktail or two at night, the karaoke room was so much fun. The food was a little average though

Stayed in March 2024

nothing. All good.

Breakfast in the restaurant was great, plenty to choose from, and good quality.

Stayed in April 2024

Aircon was turned off when we arrived in the room so the room temp was over 30 degrees. Took quite a while before it got cooler.

Nice location near the airport. Perfect for a layover when you have a flight the next day. Great staff and good restaurant with different food options.

Stayed in April 2024

My pillows in 129 smelt old and of other people and need to be replaced.

Staff are amazing, very friendly, airport pick up and drop were perfect, rooftop bar is great with nice Thai food and beanbags to chill on. Thai sweets at breakfast were nice and something different. Big pool and plunge pools downstairs and would try the spa on a future visit. Lovely to stay in an airport hotel where the staff are happy and helpful

Stayed in April 2024