Reviews of Auburn Lodge Hotel & Leisure Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Galway Road, Ennis, Ireland
Review Score
Based on 657 hotel reviews
7.1Score breakdown
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Cleanliness
7.6
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Comfort
7.5
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Location
8.2
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Facilities
7.4
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Staff
8.4
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Value for money
7.6
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Free WiFi
7.9
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Reviewed: June 22, 2021
Colin
Ireland9 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
All good very happy with our stay in Ennis
Stayed in June 2021
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Reviewed: June 20, 2021
John
Ireland8 Reviews5 helpful votes8.0“It was a relaxing and enjoyable night. Time out for me and the Wife.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Having to leave.
Breakfast was tasty and hot when delivered to the table. There was plenty to choose from and a lot of healthy options. The area was laid out to suit covid social distancing. I asked for a table in a more secluded location and staff were accommodating. The Restaurant is large and well maintained.
Stayed in June 2021
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Reviewed: June 20, 2021
Lisa
Ireland2 Reviews6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very dated and tired looking musty smell in some areas throughout the hotel. No tables, chairs in garden area.
All the Staff were great and very accommodating
Stayed in June 2021
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Reviewed: June 19, 2021
Mary
Ireland28 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff were lovely, room was a bit dark and looked like it could do with brightening up,but was clean and bed comfortable, Food was nice,but most of all nice friendly and helpful staff make such a differance to any hotel,
Nice garden ,was good to see they are following all the rules during covid restrictions, Dining area well laid out with plenty distance between tables,
Stayed in June 2021
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Reviewed: June 19, 2021
Lynch
Ireland2 Reviews8.0“We only stayed for two night s, and it was what we needed at the time.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The door card it was a nightmare, would not work no matter what way or how many times we tried it. New carpet and place updated would not go a miss.
Staff are wonderful very helpful and polite, food was very good, service was quick, food hot. Girls cleaning the rooms were lovely friendly polite and efficient. Reception staff very helpful and accomodating. Bar man really nice .
Stayed in June 2021
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Reviewed: June 15, 2021
Philip
Ireland9 Reviews1 helpful vote6.0“Hotel needs updating in some areas”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Good selection
Stayed in June 2021
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Reviewed: June 13, 2021
Goulding
Ireland6 Reviews8.0“Great hotel would definitely go back”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The garden outside was great for the kids. Pool was fab and bar food was very good.
Stayed in June 2021
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Reviewed: June 13, 2021
Laura
Ireland12 Reviews1 helpful vote8.0“Lovely hotel”- • Leisure trip
- • Couple
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
I couldn't order breakfast to the room, which we didn't mind. We asked about room service and received a menu, but the 3 times we rang about room service on different days we were told we couldn't get it.
Food in the bar is absolutely incredible. Staff are so friendly.
Stayed in June 2021
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Reviewed: June 13, 2021
John
Ireland9 Reviews8.0“Great”- • Business trip
- • Group
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bar service could be better, with the covid table service requirement, we were left waiting 30 mins to get another round.
Good Location, Comfortable, Clean.
Stayed in June 2021
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Reviewed: June 11, 2021
Bridget
Ireland50 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Not enjoy staff on to look after the guests. The power went out in the room. No extra pillows . Waited 1 hr for our dinner.
Nice hotel , good open spaces ..The staff did there best but they were under a lot of pressure
Stayed in June 2021
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Reviewed: June 9, 2021
April
Ireland17 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
I didn't like the fact when I tried to book swimming I was told on two occasions that there was no kids allowed before 9am but on both mornings there was children in the pool. Also when having a meal manager went up to certain tables to greet guests but did not come near our table. Receptionist and management unfriendly. Table service was atrocious, staff are lovely but lack of training. Waiting ages to be served and menu, no structure to serving customers.
Housekeeping staff were so friendly and helpful, couldn't do enough, rooms were spotless. Also great deal swimming pool and gym included in package. Leisure staff were friendly also.
Stayed in June 2021
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Reviewed: June 7, 2021
Gary
Ireland33 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bed was very uncomfortable
Everything else was good
Stayed in June 2021
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Reviewed: June 6, 2021
M
Ireland10 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Reception staff could be more friendly to guests. When we arrived it took a good few minutes for one of them (there were 3 staff at the desk) to acknowledge and greet us. Corridors are dark and carpets are worn and faded. Rooms are dated and could really do with updating and refurbishments. Facilities are basic. There was no air conditioner so had to rely on the window for ventilation. Could do with a fridge especially in the family rooms. Breakfast was ok but could do with more fresh fruit options.
Catering staff were brilliant at breakfast. Big kudos to Lina and her team for making sure we had everything and enjoyed our meal.
Stayed in June 2021
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Reviewed: March 28, 2022
Trevor
Ireland1 review3.0Poor- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
Dinner was nice, but tables were very sticky, was explained this was due to spray. I would suggest looking into new sprays.
Bar staff were sound
Stayed in March 2022
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Reviewed: March 27, 2022
Shane
Ireland2 Reviews10“Excellent”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was excellent
Stayed in March 2022
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Reviewed: March 27, 2022
John
Ireland1 review4.0“Dinner in bar disappointed”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The dinner we received in the bar was freezing very disappointed.
Breakfast was very nice .
Stayed in March 2022
-
Reviewed: March 27, 2022
Martina
Ireland8 Reviews5.0Fair- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel was clean but could do with some new carpets staff nice
Stayed in March 2022
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Reviewed: March 22, 2022
Jones
Ireland1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
No entertainment
Staff was lovely
Stayed in March 2022
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Reviewed: March 22, 2022
Amanda
Ireland1 review2.0“Old avoid at all costs!”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room not clean,not comfortable, not per Web site,sockets all blew 9pm no kettle or TV for night then. Awful expensive for type of place should be 2 star max. Old musty not clean. Rough crowd we had our door kicked several. Didn't even feel safe. Got up 6am well actually got little or no sleep and checked out but wax paid for 2 days. 😕
. Only the Staff I met.
Stayed in March 2022
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Reviewed: March 19, 2022
Aoife
Ireland5 Reviews1 helpful vote10“good atmosphere great service comfortable stay”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
all excellent
excellent service food and assistance
Stayed in March 2022
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Reviewed: March 18, 2022
Paul
Ireland18 Reviews4.0Disappointing- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Basic rooms, decor was pretty old and outdated. Dinner wasn’t great
Great value, free parking
Stayed in March 2022
-
Reviewed: March 18, 2022
Tim
Ireland11 Reviews3.0Poor- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room to be updated
Hotel was okay rooms could be updated a bit more was expensive enough for what it was not the most pleasurable stay I had
Stayed in March 2022
-
Reviewed: March 17, 2022
John
Ireland4 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
pleasant experience
Stayed in February 2022
-
Reviewed: March 14, 2022
Niall
Ireland2 Reviews3.0“Not cheap enough for how poor the place is”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
A kettle in the rooms but no water. House keeping in the mornings come around and ask do you need more coffee ( sachets) , asked for water for the kettle and told to go to the vending machine to buy some🤕
Location was good
Stayed in March 2022
-
Reviewed: March 6, 2022
Gary
Ireland3 Reviews3.0- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
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