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Reviews of Metropolitan Hotel

11-15 Trumpeldor Street, Tel Aviv, 63803 , Israel

#151 of 182 hotels in Tel Aviv

Guests' Choice

Review Score

Based on 271 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    8.5

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Showing 76 - 100

  • Reviewed: January 28, 2022

    8.0
    we were very happy with all aspects
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    very clean, very helpful staff . we are going there again

    Stayed in January 2022

  • Reviewed: January 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    too busy... only 2 elevators

    location... good place... nice room

    Stayed in January 2022

  • Reviewed: December 31, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathrooms could do with upgrading

    Great sea views and amazing breakfast

    Stayed in December 2021

  • Reviewed: November 28, 2021

    9.0
    Great location, kind staff, AWESOME late checkout. I would stay here again.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were a little bit dated. I also found that the depth of the bathtub made it difficult to get in and out to shower. The tub is very deep because it’s a Jacuzzi style tub with jets. For people with mobility issues I would ask if there is a handicap accessible room that doesn’t have such a deep tub. I don’t have mobility issues and found it a little daunting to get in and out of the tub.

    Overall it was great. One thing we LOVED was for an extra 150 shekels we were able to have a late checkout and were able to stay in the room until 8pm. we had a 1am flight so this was fabulous for us. The location is also good. We were able to walk to most places.

    Stayed in November 2021

  • Reviewed: October 8, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great

    The location is great. Ronit from reception, the lifegard from the pool and the staff in general was very lovely. The breakfast was good. The expirence in total was very good.

    Stayed in October 2021

  • Reviewed: September 3, 2021

    8.0
    No frills, but good bang for your buck.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    See above

    I have been staying at this hotel for literally 20 years, first as a tourist visiting Israel, and for the last 10 years as an Israeli resident, when I visit Tel Aviv. It is a good bang for your buck. But the breakfast buffet is "eh" compared to other Israeli hotel buffets, and the rooms could use a good deep cleaning. This time, the roll of toilet paper on the bar had obviously been dunked in water, (the toilet?) dried, and put on the bar. GROSS. But quiet, great location and nice pool.

    Stayed in August 2021

  • Reviewed: August 31, 2021

    7.9
    Good
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean great value for money

    Stayed in August 2021

  • Reviewed: August 23, 2021

    7.0
    Nice. Stay away from the breakfast
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was horrible. Nothing was fresh. The coffee is undrinkable. The dining toom is not clean. Was completely disappointed and had wished I never ordered breakfast. The AC in the room was very loud. The double bed was too small and uncomfortable.

    The place was very quiet and the location near the sea was perfect. The kids loved the pool that was almost empty all the time and felt like a private pool.

    Stayed in August 2021

  • Reviewed: August 14, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Good service Great location

    Stayed in August 2021

  • Reviewed: July 23, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Location,friendly staff,cleaning,seaview ,pool,facility.... Everything was good

    Stayed in July 2021

  • Reviewed: July 17, 2021

    8.0
    There was a small misunderstanding about parking, there are only a few parking spaces and there is an extra cost for par
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was very limited and expensive and there was no mention about it.

    Great location, very attentive staff.

    Stayed in July 2021

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 3 nights

    First of all, I just want to say thank you to the wonderful hotel team for making me feel so welcome! And a big thank you to everyone who helped me out with my personal situation. It was so lovely to have such great support and I'm really grateful. The location is really convenient – it was just a three-minute walk to the beach and 15 minutes to the center of Tel Aviv. Breakfast was delicious. I was in a room on my own which was really compact, but it was very comfortable. The bed was really comfortable too and I slept very well. The place is really clean! The cleaning was done daily and was absolutely perfect! I will definitely be back!

    Stayed in April 2024

  • Reviewed: February 29, 2024

    2.0
    Very Poor
    • Solo traveler
    • Small Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Old and outdated, super dirty, uncomfortable bad, ac didn’t work, advertised gym and pool have been out of commission since COVID

    Good central location

    Stayed in February 2024

  • Reviewed: February 24, 2024

    2.0
    Great location. Shabby and badly maintained.
    • Solo traveler
    • Small Single Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very shabby - carpets torn and worn, walls chipped and marked, only one lift working for most of my stay. Had to get the door key re-made four times in 7 days. Rooms not cleaned properly. Lost item left at reception ( later found).

    Location - excellent close to the beach and main shopping streets. Good connections/buses. Walkable to Carmel market.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    3.0
    Disappointing despite helpful and friendly staff.
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are dated and not v clean. The shower in particular needed thorough disinfection and removal of mould. There were multiple large families on my floor who made a terrible noise and stopped me from sleeping.

    Staff v helpful, location great. Allowed me to check in much earlier than advertised, which was a big help.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    1.0
    Bad
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    After confirming my booking with them they told me there was no room and left me stranded on the street at 3:00 a.m. in the morning

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Pleasant stay and rest.
    • Leisure trip
    • Travelers with friends
    • Superior Room
    • Stayed 6 nights
    • Submitted from a mobile device

    None.

    Well located near the beach.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited breakfast, but at this price, we can't ask more

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Excellent!
    • Solo traveler
    • Small Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    All good

    Clean and great location by the beach. Great staff!

    Stayed in January 2024

  • Reviewed: January 20, 2024

    5.0
    Not as expected as I stayed there before. The hotel looked run down and non functioning compare
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel has seen better days. It looked run down and almost non functioning with skeleton crew. There are objective reasons behind this (the ongoing situation in Israel) but I was still over charged 730 ILS for 1 night and did not get the room I booked. The price was not comparable with the standard of the hotel. This is the reason I cut my stay short from 4 nights to 1 night. I was taken aback with the poor condition of the hotel. I have known this hotel for over 40 years and stayed there many times previously. I would rate it now as 3 stars not more. It was sad to see it in this condition.

    The hotel is perfectly located.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    2.0
    Horrible and short
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    After travelling for 25 hours we arrived in the hotel, were sent up to our room on the 11th floor, rubbish lying all over the corridors, and eventually we fell asleep at 5.15am, and renovations with hammering and drilling started at 7.30am. We were horrified, forfeited our money and checked out almost immediately, having paid for 2 nights and spent only 4 hours there. It really was awful

    nothing

    Stayed in December 2023

  • Reviewed: January 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit rundown. They are hosting families from kubutzim so it's a bit noisy

    Stayed in January 2024

  • Reviewed: October 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The warm hospitality of staff

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Great Hotel. Great location. Great value for money. Best staff in town…
    • Leisure trip
    • Solo traveler
    • Superior Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Fabulous hotel. You can not beat the location or the staff. It was ideal. You are steps away from the beach, the market, the shopping and the restaurant, and the staff that work there treat you like family.

    Stayed in October 2023

  • Reviewed: September 2, 2023

    5.0
    Adequate for no more than 2 nights
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff weren't very welcoming on arrival or throughout our stay. They were very dismissive and seemed too preoccupied to warrant guests with a simple greeting. The food was inconsistent and the selection itself was basic, but was mostly flavoursome. Food should have been covered as we saw flies on numerous occasions around food in dining room. The lobby was freezing and therefore difficult to relax in. Facilities in room were very basic and need updating. Furniture and decor need a refresh for this to be considered a four star. The shower curtain needs to be replaced with a shower glass for hygiene purposes. As part of the package, we were promised slippers and a bathrobe. On arrival, both were present and laid out neatly on the bed. But, after having the room cleaned the day after our arrival the bathrobe was missing and we didn't receive another for the rest of the stay. The WiFi was pretty poor and constantly reconnecting, making it difficult to stay in touch with family back home. Overall seemed more like a budget hotel than a four star.

    The location was close to the beach and good transportation links. The power shower in the bathroom had good pressure and toilet paper was good quality.

    Stayed in August 2023

Showing 76 - 100

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