Santa Croce, 1739 - Fontego Dei Turchi, Santa Croce, 30135 Venice, Italy
#133 of 295 hotels in Venice
Guests' ChoiceBased on 443 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Choua
GermanyNo coffee in rooms. Breakfast was okay, no scrambled eggs but it’s edible. Location is quiet which can be nice but it’s creepy to walk back to the hotel after dark in those tiny, small alleyways . Lol
Clean, affordability, free breakfast, 16 min to Pizzale Roma bus station
Stayed in April 2024
Reviewed: April 15, 2024
Jungbin
FranceKind staff and clean facilities
Stayed in April 2024
Reviewed: April 1, 2024
Ann
SwitzerlandGreat location Good room Nice staff
Stayed in April 2024
Reviewed: March 24, 2024
Erika
United KingdomN/A
Amazing hotel ☺️
Stayed in March 2024
Reviewed: March 2, 2024
Ben
PanamaWe were 3 people so with extra bed in the room, which left us with almost no space to open the luggage. The locatiion is a bit distant and hard to find, but once you know, it's at walking distance from most things in Venice. The service is OK and correct, but the hotel itself does not feel 'warm'. But remember, the rooms are decorated romanticly, so depends on yourself what you make of it, after all, your in Venice !!
The rooms are nice, very comfortable and with details for romantiic souls. A basic but good breakfast.
Stayed in February 2024
Reviewed: February 13, 2024
Jeani
United States of AmericaNothing
Everything, staff, location, cleanliness and value. Great place to stay in Venice!!
Stayed in February 2024
Reviewed: February 3, 2024
Hamad
United Arab EmiratesGreat stay, thank u philip for helping us
Stayed in January 2024
Reviewed: January 23, 2024
Alannah
IrelandNothing it was all great
It was a perfect stay
Stayed in November 2023
Reviewed: December 22, 2023
Tomáš
PolandOrganization of breakfast can be much better, service of breakfast was bad - long waiting time for adding of missing food.
Great location, nice and helpful personal.
Stayed in November 2023
Reviewed: November 20, 2023
Helen
United KingdomVery easy to find from the San Stae waterbus ( 3 mins walk ) Lovely helpful staff, clean room, quiet. Nice location as it's away from the busy areas. Good little local bars.
Stayed in November 2023
Reviewed: November 8, 2023
Razvan
RomaniaBreakfast had very few options, but nothing to complain about the quality of the food
Clean, quiet location, friendly staff
Stayed in November 2023
Reviewed: November 4, 2023
Deirdre
IrelandNothing!
Clean, comfortable and the staff were very helpful!
Stayed in November 2023
Reviewed: October 31, 2023
Gunaratnam
AustraliaBreakfast The breakfast wasn't good, , not much varieties. Staff weren't very helpful. We had to eat whatever was there. We were not happy with the breakfast.
The room was fantastic. Very clean and big. The bathroom was very clean. The location was very good. We were able to walk around to most of the places. Most of the staff were good, but one or two were quite rude. But we din't mind.
Stayed in October 2023
Reviewed: October 15, 2023
Cynthia
United States of AmericaYou have to leave your key at the front desk when you go out of the room. When we returned, they didn’t ask for a name when giving the keys back.
It is a great location close to a water bus stop. The 2nd floor room was very quiet. We had everything we needed for our 1 night stay. They held our luggage on our departure day.
Stayed in October 2023
Reviewed: October 13, 2023
Thuwaarahan
AustraliaRoom had steps after taking lift, bidet right in your legs as you sat on the toilet, no iron in room so had to keep borrowing and returning, no kettle
Helpful staff especially the Sri Lankan guy at night who was very friendly
Stayed in October 2023
Reviewed: October 7, 2023
Lina
AustraliaLoved our comfortable room. Quiet location and friendly service. Delicious breakfast each day
Stayed in October 2023
Reviewed: October 5, 2023
Brent
New ZealandNothing
Everything from the decor to the breakfast and professionalism of the staff
Stayed in October 2023
Reviewed: October 4, 2023
Andrea
United KingdomNo outdoor space, but it is Venice!
The room was beautiful, the staff were friendly and helpful, the location was perfect, near to things but a quiet spot.
Stayed in September 2023
Reviewed: October 2, 2023
Mitch
AustraliaThe walk from the train station (with luggage) is more than the ten minutes suggested by Bookings.com, I would recommend the Vaporetto to San Stae or water taxi the the end of the street that the motel is on. Something most people underestimate about Venice (Venezia) is how complicated the streets are, this IS a REAL issue for first time visitor
Good location for us, a twenty minute walk to St Marks Square suited us nicely. Cleaners are thorough, cleaned our room every day.
Stayed in September 2023
Reviewed: October 1, 2023
Christina
United States of AmericaWe liked everything. The only struggle were the steps at the end of the day, but that is just about anywhere you stay!
The property was so beautiful with lovely decor. The rooms were quaint and comfortable. The bed was one of the most comfortable we slept on on the trip. It was interested they had us turn the key in everything we left but we liked we didn’t risk losing it!
Stayed in September 2023
Reviewed: September 26, 2023
Claire
United KingdomThe room was beautiful lovley bath
Stayed in September 2023
Reviewed: September 24, 2023
Thomas
AustraliaHard pillows, no opening windows
Property was clean very well equiped and spacious by European standards. They do however need new pillows as they were hard as rock and there is are no windows open to views…something they can do little about.
Stayed in September 2023
Reviewed: September 19, 2023
Carrie
United States of AmericaDifficult to find.
The staff is wonderful! The furnishings created a sense of Venetian tradition.
Stayed in September 2023
Reviewed: September 17, 2023
Theresa
United States of AmericaThe bed was a bit hard, would benefit from a topper. You couldn’t close the curtains to block daylight without covering the air conditioning unit.
The decor in our room (one of the red ones) was great… a really decadent feel! Location was good, within a few minutes walk of the water boat line in San Stae, and an easy walk to several local osterias. About a 15 minute walk to the Rialto Bridge, and a further 8 minutes to San Marco. Staff were friendly and helpful. The bathroom was small, but had everything we needed, and the water pressure was great. Small fridge in the room with water, was much appreciated! Air conditioning worked brilliantly.
Stayed in September 2023
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