San Marco 4971, San Marco, 30100 Venice, Italy
#218 of 300 hotels in Venice
Guests' ChoiceBased on 485 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
Kelli
United States of AmericaRoom was small, but that is to be expected in Venice.
Exceptional staff. They were extremely helpful in assisting when our luggage was delayed by the airline and quite pleasant to deal with. Very comfortable bed. Good location, just a short walk to San Marco and Rialto.
Stayed in May 2024
Reviewed: April 24, 2024
Christian
FranceUnfortunately no elevator in the hotel
We were for 7 nights in Venice. After the 3 first nights spent in the 4th flloor, the hotel has no elevator (correctly indicated in booking.com), that was the " purgatorio", we arrived the last 4 nights in "paradiso" in the 1st floor. Breakfast was very good for the money/quality and diversity ratio. The staff was very polite and helpful. The room very clean, beds ok. The hotel has the large advange of less than 7 minutes from San Marco place and less than 5 minutes from Rialto bridge. Good restaurant nearby.
Stayed in April 2024
Reviewed: April 17, 2024
Daniele
ItalyThe only things we can think of are that there is no elevator (it's an old building) and that the vaporetto (the water taxi) experience was awful: expensive, crowded, and they broke our bag! (But clearly not the hotel's fault). The hotel was super-nice
The hotel is in a fantastic location, next to Ponte di Rialto, and the hotel staff was awesome and took great care of us. Breakfast was incredible, with so much food that it could barely fit on the table. All in all a great experience
Stayed in April 2024
Reviewed: April 15, 2024
Helen
United KingdomThe room was very hot but we visited before the time the AC was available.
Central location, friendly staff and amazing breakfast.
Stayed in April 2024
Reviewed: April 13, 2024
Sharma
FranceThe property is an old building hence it doesn’t have an elevator, so if you got luggage and you get room on third floor, you’re gone
Accessibility to the main tourist attractions in Venice is excellent
Stayed in April 2024
Reviewed: April 8, 2024
Hannah
United KingdomMosquito bites, but this is to be expected being by the water and having a balcony room.
The staff were very kind, helpful and friendly. I have an autistic son and they were very understanding to this.
Stayed in April 2024
Reviewed: April 6, 2024
Kathleen
United KingdomNo lift
Staff were very friendly and helpful. Good location.
Stayed in April 2024
Reviewed: March 31, 2024
Marciel_souza
GermanyIt is venezia. However, the room was wet due to the high humidity.
The hotel is really close to everything.
Stayed in February 2024
Reviewed: March 3, 2024
Morozova
NorwayOur receptionist, a strong, well-built man, did not offer us, me and my daughter, a hand to carry our bag on the fourth floor hehe And, in in general, acted like as if he was annoyed by our presence, but truth be told, we got used to this kind of attitude from the male staff in Italy :)
Price, room, location, shower, canopy bed - nothing to complain about for this price!
Stayed in February 2024
Reviewed: February 28, 2024
Garth
AustraliaNothing
The location was excellent
Stayed in February 2024
Reviewed: February 25, 2024
Toby
United KingdomStrange breakfast, not a menu or buffet, staff just bring you food.
The location was great, room was clean and warm
Stayed in February 2024
Reviewed: February 21, 2024
Julie
United KingdomNothing it was perfect for us!
Superb location in between San Marco square and the Rialto bridge. Unexpectedly huge, good quality breakfast included in our rate. Comfy room overlooking a canal, beds were comfy and had a small balcony. There can be some noise early morning from the canal but if the windows are closed you can't hear it. Great shower. Typically traditional Venetian furnishing - we loved it!
Stayed in February 2024
Reviewed: February 9, 2024
Anthony
United Kingdomwe just enjoyed the whole experience,to change anything would make it a different Hotel
On the 1st night the breakfast wasn't available due to staff holidays, they made up for it with a nice bottle of prosecco in our room and the next day breakfast was lovely and served with a smile
Stayed in February 2024
Reviewed: February 5, 2024
Jan
GermanyVery Venetian, if you are looking for style - you are right here- typically Venetian.
Stayed in January 2024
Reviewed: January 31, 2024
Rajeev
United KingdomNo elevator
This property is extremely clean .
Stayed in January 2024
Reviewed: January 10, 2024
Glenng
AustraliaThe canal view was a little disappointing Maybe a kettle & cups for a coffee? Better description to find the Hotel Door. A better map?
Hard to find but in a very central location & a very pleasent little room
Stayed in January 2024
Reviewed: January 8, 2024
Liv
AustraliaPillows were too soft and boats in the canal with early morning deliveries were quite loud if you wanted to enjoy a sleep-in. But part of the experience of Venice.
Location was great and perfect novelty for visiting Venice. Right on the canal and good central location between St Marks and the Rialto Bridge.
Stayed in December 2023
Reviewed: January 7, 2024
Aimee
United States of AmericaUnfortunately, the refrigerator and hair dryer were not broken.
Location was awesome.
Stayed in January 2024
Reviewed: December 30, 2023
Bickmore
United States of AmericaThe room was pretty tiny and Booking.com advertises laundry as an amenity - there is no laundry service available. There was also a large amount of water always pooling in the bathroom from condensation on the window.
This is in an ideal location in Venice - within a couple of minutes you can get to Rialto bridge or to St. Mark's Square. The check in process was easy and the staff were helpful. It was a good value for our trip.
Stayed in December 2023
Reviewed: December 27, 2023
Dandymas
ItalyBreakfast should be improved
Perfect location, big room, comfortable bathroom, stunning view from the balcony
Stayed in December 2023
Reviewed: December 18, 2023
Harsh
IrelandNo lift
Great location
Stayed in December 2023
Reviewed: December 10, 2023
Rachita
United States of AmericaNA
it was a little hard locating the hotel, but the location was perfect
Stayed in November 2023
Reviewed: December 1, 2023
Dave
New ZealandUnfortunately, we had a last minute itinerary change and requested a change of dates from the property. They rigorously enforced the cancellation policy without showing any of the 'flexibility to change dates' indicated in their listing on Booking.com. This was despite them continuing to advertise rooms on B.com for the dates we were requesting the change for. Disappointing.
Traditionally decorated room in a great location. Clean with plenty of space. Good location close to popular sites. Good breakfast provided.
Stayed in November 2023
Reviewed: November 25, 2023
Auret
South AfricaNo lift on premises and no one to assist with heavy luggage needing to be carried up two flights of stairs
Breakfast and location great!
Stayed in September 2023
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