The family room had limited number of pillows and a lot of mosquitos!

The staff was welcoming and friendly

Stayed in April 2024

Leaving Venice too soon. 1-2 days is not enough.

Excellent location. They also upgraded our accommodation to a Junior Suite. Wished we had more time there. Very good breakfast. Staff was super helpful. Loved seeing Vivaldi's Four Seasons with musicians wearing Baroque attire.

Stayed in April 2024

Fire Alarm went off at the middle of the night - though it was a false alarm, there is no technical support to reset the Alarm- As an engineer I reset the Alarm after the staff at the reception requested for help!

Neat and clean, staff were friendly

Stayed in March 2024

The air conditioning and WiFi were not good.

The room was spacious and well lit with good windows. The staff were exceptionally nice.

Stayed in April 2024

Noisy bathroom fan. Desk very small.

Good size room. Quiet location. Very good bed. Extremely helpful staff. Close to San Marco and the Accademia. Efficient laundry service.

Stayed in March 2024

No lift

Close to city centre. Good breakfast

Stayed in March 2024

the coffee; the size, the light inside the room

location

Stayed in March 2024

Cleaning and equipment were bad, shower leaking, dust in corners. And I was thinking that in "suite" there is at least 2 chambers.

Location is practical

Stayed in March 2024

Ras

Situation et sympathie du personnel

Stayed in February 2024

All was Perfetto

We had a fantastic stay. we were able to drop our luggage early and enjoy the city. The room was super clean. however very quiet and safe. Excellent choice.

Stayed in February 2024

1. We couldnt use aircon as worked on heating. We slept with open windows but it was very noisy 2. Breakfast was quite poor for 4 stars hotel. It gad a lot of cakes but no vegetables

Location was good Rooms are very spacious and comfortable Beds are very comfortable Bathroom nice and clean Reception stuff was very helpful and nice

Stayed in February 2024

Helpful staff. Great location only minutes away from Venice highlights. Decent size family room. Good breakfast variety.

Stayed in February 2024

Everything was ok no complaints.

Location was good. The choice at breakfast was good. The rooms were very clean and a good size. The staff were very helpful, and they kept our luggage for us before and after we checked in and out. Would recommend this hotel, and would stay again.

Stayed in February 2024

All very good, would stay again.

Stayed in February 2024

I expected the bed to be bigger

Hotel is close a taxi stop and many restaurants, with very friendly and extremely helpful staff. There is a warmth you feel when you enter the hotel that just wants to make you stay.

Stayed in January 2024

There was little hot water in the bathroom and the staff at breakfast has space for improvement in terms of courtesy. Opposite to the very kind and welcoming staff at the reception.

The hotel is very nice and in an amazing position. The room was really wonderful.

Stayed in January 2024

The ruined tab in the bathroom. It needs replacement because of the years. The breakfast was not good for the price we were paying. Low quality products, no variety Hard bed matress

Friendly stuff Nice venice decorated room Good spot to see everything

Stayed in December 2023

Not very clean and had bugs on the ceiling and walls

The bed

Stayed in December 2023

Pillows were flat like pancakes, couldn't control heat, so had to leave the window open all night. Wi-Fi was horrible! We mistakenly took the key with us and were harassed by phone at the airport and asked to stop a stranger and ask them to return the key.

Breakfast was great, and the bed was comfortable. The location was central.

Stayed in December 2023

The room was dark, we had to have lights on at any time of the day. But that is Venice. Fresh coffee at breakfast would be preferred to tge push button coffee making machines. Facial tissues in the bathroom were “on request”. The bathroom was cold upon arrival. The towel and heating radiator had been turned off. The control was missing. It was fixed immediately after we told Reception but odd it had not been picked up by housekeeping.

Decor, bed, bedding comfortable, Housekeeping excellent. Reception always had time and were willing to help with useful advice and information. Breakfast was consistent and the service good. Our special dietary requests were fulfilled. We had asked for a first floor room and that is what we got.

Stayed in December 2023

We were upgraded without asking for it and got a wonderful suite. Staff were very very courteous as well as helpful with keeping our luggage without time limit on the last day. Location is right in the heart of venice and nothing is far away. A reall nice hotel :-)

Stayed in November 2023

It's location for seeing everything is great but it is difficult to get to in the first place.

Staff were great. Very helpful.

Stayed in October 2023

N/A

The hotel was superb and the staff were very helpful.

Stayed in November 2023

Good location, delicious and variety of breakfast, kind and very helpful employees, very clean room, very warm room and big enough

Stayed in November 2023