Via Panzani 10, Santa Maria Novella, 50123 Florence, Italy
#311 of 372 hotels in Florence
Guests' ChoiceBased on 86 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
9.7
Facilities
7.6
Staff
9.0
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Jose
United KingdomListing states AC - this is only true in summer months as its controlled through the whole building (old building) this meant thay we had a very uncomfortable night with the room at 27°c despite thinking we had booker somewhere with ac. Listing also states b&b but no breakfast available - they recommended a very nice nearby cafe. There is an elevator in the building, but you have to climb approx. 10 stairs to reach so was a little difficult with bags and baby pram
Excellent location. Easy to walk to the main attractions. Friendly and very helpful staff. Clean and good wifi
Stayed in April 2024
Reviewed: April 1, 2024
Elmar
GermanyThere was a bad smell in the corridor
Great location!
Stayed in March 2024
Reviewed: December 12, 2023
Gjystina
AlbaniaLocation
Cleanest
Stayed in December 2023
Reviewed: September 1, 2023
Rambozeg
SwedenBreakfast not available. But they recommended another nearby place which wasn't to our liking as it didn't have any warm foods.
Extremely courteous staff. Especially Mr. Vinchenzo who was very accommodative and even changed us to a bigger room as we travelled with a child. Great Location. Everything from Railway station to important things to do in Florence is within walkable distance, even with a child.
Stayed in September 2023
Reviewed: November 24, 2022
Una
Icelandthere is a lift!! and the room was quite spacious
excelent position, right in the middle of the city. everything in walking distance
Stayed in November 2022
Reviewed: November 22, 2022
Cattis67
SwedenI stayed there 3 nights and they turned off the heat during the days so was cold and the second night they forgot to turn it on so was very cold. Had to have a woolen sweater on and still was too cold. It was only sheets with a blanket and I think it is a bit unsanitary when I do not think that they wash the blanket every time and I at least move about so the sheet is not covering the blanket. Used to duvet and duvet cover. Was thin walls so heard the neighbours a lot. The ventilation filter in the bathroom was not cleaned.
It was a comfortable bed and a great location. Close to both the Duome and to the train station. Overall nicely cleaned except bathroom vent filter.
Stayed in November 2022
Reviewed: November 19, 2022
Maksym
Ukrainevery good location! Close to the central station and the Duome
Stayed in November 2022
Reviewed: November 17, 2022
Trent
United States of Americathe only complaint I have is the WiFi turned off and stopped working at 11:15 every night!
Stayed in October 2022
Reviewed: November 8, 2022
Eduard
Netherlandsshower room is smelly
close to point of intetest
Stayed in October 2022
Reviewed: October 14, 2022
4162
United KingdomAll worked for us
Reception and welcome excellent. Staff very helpful - with language , restaurant and sites to visit recommendations . Location within site of Duomo. Bed and shower great . Reception on 3rd floor but small lift a few steps up from pavement . Great location for station , airport tram and buses. Ideal if you want to walk round all the historic locations
Stayed in October 2022
Reviewed: September 26, 2022
Pedro
AustraliaThe smell was terrible, the first night we could not sleep, so we asked in the reception, they said it was due to the sewage, and they gave us a candle, that improved a lot. it is an OLD hotel, so don't expect the most modern,
The staff were really friendly and always willing to help, and the wifi was good. The location is great, not far from the main train station.
Stayed in July 2022
Reviewed: September 18, 2022
Allister
United Kingdomwithin the City centre, easy walk to all the visitor attractions.
Stayed in September 2022
Reviewed: September 15, 2022
Borys
Ukraineregistrazione
ottima posizione
Stayed in September 2022
Reviewed: September 9, 2022
Niamh
United KingdomFridge could have been cooler Paintwork could do with a refresh Some lights not working Flat pillows
Very friendly receptionists Firm, relatively comfy bed Brilliant location Excellent air conditioning Storage space, spacious Bed freshly made every morning
Stayed in September 2022
Reviewed: September 6, 2022
Xuan
ItalyThe location is perfect. It is very close to the train station and many places of interest.
Stayed in September 2022
Reviewed: August 31, 2022
Manuel
United States of AmericaMaybe the price, I don’t know if the price is high because the hotel location, but I found it too much.
One of the things that I liked the most about the place was the attention at reception and the artistic theme of each room. Also, the room was clean and in perfect condition.
Stayed in August 2022
Reviewed: August 24, 2022
Bronwyn
New Zealandthe only think was the noisy neighbours and dog barking
loved location, staff, room - was a very comfortable stay
Stayed in August 2022
Reviewed: August 20, 2022
Sourabh
Franceperfect location
Stayed in August 2022
Reviewed: August 20, 2022
Caitlin
United Kingdomstaff were amazing and so helpful, couldn’t do enough for you, excellent location, beautiful listed building with shops and restaurants close by, 5 minute walk from train station
Stayed in August 2022
Reviewed: August 19, 2022
Marzena
Polandthere was nasty smell in the room - likely coming from sewage pipes
the location was great and the room was clean
Stayed in August 2022
Reviewed: August 8, 2022
Damazo
SpainAir conditioning, during summer we noticed the room was hot even with air conditioning at max, even during the night
Nice and clean room with small fridge, private bathroom with nice shower, windows with good view to the dome and main street, air conditioning is not 100% but it helps a lot with summer heat, this is literally the center of the city, I walked to all important places and didnt need public transport at all, the tram to/from bus station and airport is 100 meters wich is only a 2-3 minutes walk and in Florence tickets are available for 1.5 euros in small automatic machine in every tram stop, you can pay with card or cash on the machine, close to restaurants, all you need is a few minutes away
Stayed in August 2022
Reviewed: August 1, 2022
Daylene
ItalyCentrally located and close to everything in Florence. It's a decent price for family stays in the middle of the historic center of Florence
Stayed in July 2022
Reviewed: July 28, 2022
Michael
NetherlandsGreat location!! Close to everything - centre and train station. Room as everything you need including air conditioning. Will go again!
Stayed in July 2022
Reviewed: July 28, 2022
Abdullah
Bangladeshreally small lift
location was great and rooms were big and comfortable.
Stayed in July 2022
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