Reviews of Dependence del Parco This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Località Cini 31 (Check-in at Viale Privato San Marco 1), 22018 Porlezza, Italy
#8 of 51 hotels in Porlezza
Guests' ChoiceReview Score
Based on 22 hotel reviews
9.0Score breakdown
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Cleanliness
9.3
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Comfort
9.1
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Location
9.3
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Facilities
9.0
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Staff
9.6
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Value for money
8.2
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Free WiFi
5.0
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Showing 1 - 22
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Reviewed: September 16, 2023
Elzbieta
Poland17 Reviews10“Amazing hotel in a beautiful scenery”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
We loved pretty much everything about this hotel. The location was perfect, with a private, not crowded beach in Lugano Lake, two swimming pools that were perfectly clean and well-prepared for the guests, and great service and food. I think it was also great value for money
Stayed in September 2023
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Reviewed: August 14, 2023
Isla
United Kingdom14 Reviews3 helpful votes9.0“Beautiful location, great facilities and lovely staff.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 7 nights
The location was beautiful. 20 min walk into the nearest town with choices of restaurants and bars, and a small market on a Tuesday night. Breakfast was superb - so many choices. The facilities were great. The indoor spa was lovely. We liked the relax pool and the lakeside beach. There were plenty of sun loungers wherever you chose you to be. The staff were so lovely and helpful.
Stayed in July 2023
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Reviewed: April 15, 2023
Abhishek
Germany3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 7 nights
- • Submitted from a mobile device
Beautiful location on the Italian side of Lake Lugano, complete on it's own with a small beach, splash pools and water slide, spa, a playground, a fish and turtle pond, childcare and three restaurants. The place was spotless. The service was exceptional! I mean really! Everyone smiles and it felt they are genuinely interested in the people around. They waived off the charges for our second child. :) and sent us bottles of water for the drive back. I've never had that before. We'll definitely go back again.
Stayed in April 2023
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Reviewed: December 30, 2022
Burak
Germany27 Reviews1 helpful vote9.0“We enjoyed our stay a lot with our kid. Staff was very helpful and welcoming.”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast price might be more reasonable.
Staff was exceptional. Facilities were very good.
Stayed in December 2022
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Reviewed: June 27, 2022
Kristel
Netherlands14 Reviews1 helpful vote8.0“great views and direct access to the lake! Quality of bedrooms can vary”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
bedroom was large but temperature was not manageable, airco was loud and not strong enough to reach a pleasant temperature
environment was superb! fantastic views and direct access to the lake
Stayed in June 2022
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Reviewed: June 18, 2022
Jace
United States of America4 Reviews10“Great place best hotel of our trip”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Could be closer to Lugano
All inclusive, great rooms with a view, good food. Staff was top notch
Stayed in June 2022
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Reviewed: June 3, 2022
Gemma
United Kingdom34 Reviews6 helpful votes9.0“Overall, fit for purpose for holiday with a small child but not 4* luxury as we were sold.”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
1. Rooms were dated and not clean enough. We asked for an upgrade from B block to M which was much better but still dated. The rooms are not as modern as they show online. 2. Cleanliness - the room could have been cleaner. Our rug didn’t look to have been hoovered and one day they forgot to clean the room. 3. Car parking - given you have to drive and there is nowhere else to park I was very surprised to be charged 20eur / day. This should be included. It isn’t clear on arrival you will be charged for this. 4. Adult / child only areas - I agree with other reviews that it is disappointing that a hotel set up for families makes you feel inferior for having a child. Unable to use large outdoor pool, unable to sit outside on the terrace for breakfast or dinner. Unable to eat at the terrace restaurant. That said, the staff were great with the baby in the areas you were allowed. 5. Hilly site which was fine for us but did get tricky in areas with the buggy so you needed to navigate the resort lifts.
We chose the property due to the on-site facilities of gym, beach, restaurant and spa as we were travelling with our 3 month old baby. Overall very happy our stay. The staff were all fantastic in particular Alessandro our waiter. He was so helpful and gave us so many tips and great advice for our stay.
Stayed in June 2022
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Reviewed: May 23, 2022
Arthur
Switzerland28 Reviews1 helpful vote10“Excellent hotel and staff”- • Leisure trip
- • Couple
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
This resort / hotel is an excellent value for money, everything is made to enjoy your stay, from the car park to the friendliness of the staff. We spent a wonderful weekend taking advantage of the stunning private beach, the view from our room and the different nice restaurants (directly on site). The breakfast buffet is well organized and offers a rich variety of food (local and international). We highly recommend this place and will definitely come back for another weekend.
Stayed in May 2022
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Reviewed: April 19, 2022
Riccardo
Switzerland14 Reviews3 helpful votes8.0“The General Manager and the staff are perfect professionals and very kind persons”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
The room located near to the main road (E24) is quiet noisy when windows are opened. During the very busy Easter weekend the checkin should be improved. The employee who was in charge of our checkin was there only during the last 3 days. Mini Club outdoor activities are not very well organized.
Breakfast exceptional, view from the resort is breathtaking. The staff is very professional and kind. I recommend the "Passeggiata di Amore" with a fantastic view on the Lugano lake.
Stayed in April 2022
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Reviewed: September 13, 2021
Nhwoodsblues
United States of America1 review10- • Leisure trip
- • Couple
- • Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: June 20, 2021
Christophe
Luxembourg128 Reviews22 helpful votes9.0“To recommend”- • Business trip
- • Couple
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Some dust could be found at arrival on the appartement floor; no wet floor cleaning after vacuum cleaning?
Location Parc and nature all around
Stayed in June 2021
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Reviewed: May 23, 2021
Rks
Switzerland16 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 3 nights
- • Submitted from a mobile device
The cleaners left when they saw that the kids were still in bed, but did not come back later to make the room.
Stayed in May 2021
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Reviewed: May 9, 2023
Peter
United Kingdom5 Reviews4.0“We relocated to the Aria hotel and spa which was wonderful and was what the photos included when booking on line but we’”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The resort is set up for families and as two fifty something adults wanting to relax for a couple of days this did not fit.
we relocated as this did not match the criteria we entered into our search, we felt the booking.com were slightly disingenuous as this resort does have a 5 star hotel on site which was one of our requested traits. unfortunately we were put into the 4 star family resort which although good for families did not suit this trip for us.
Stayed in May 2023
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Reviewed: April 28, 2023
Florent
France31 Reviews2 helpful votes7.0“Nice, but too expensive for what it offers”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Too expensive for the quality/equipments, paying parking, noise in the room
Good breakfast, nice area in front of the lake
Stayed in April 2023
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Reviewed: July 19, 2022
Mammadgulu
Azerbaijan1 review2.0Very Poor- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
I paid for the hotel and when I have arrived it took an hour to explain to the staff. at the beginning they rejected because couldn’t find my name on their book list. then they told me I should pay extra amount because Booking.com was wrong price. when I went to sleep with the 3 kids sleeping in the car and waiting for me it was 00:40 midnight.
Stayed in July 2022
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Reviewed: October 3, 2023
Lior
Israel9 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in October 2023
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Reviewed: September 24, 2023
User
Saudi Arabia8 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in September 2023
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Reviewed: May 23, 2023
Ylber
United Kingdom4 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2023
-
Reviewed: December 26, 2022
Telma
Switzerland9 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2022
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Reviewed: November 6, 2022
Lauren
United Kingdom4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in November 2022
-
Reviewed: June 3, 2022
Karl
United Kingdom4 Reviews10“Amazing”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2022
Showing 1 - 22
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